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Public Sector Performance and Development Cooperation in Rwanda
by Stephan Klingebiel Victoria Gonsior Franziska Jakobs Miriam NikitkaThis study provides a conceptual framework for analysing results-based approaches to improving public sector effectiveness and efficiency according to their actor constellation and shared characteristics. Though there is consensus regarding the importance of functioning public sector agencies and organizations for sustainable development, public sector reform efforts have historically only had modest success. Results-based approaches aim at improving public sector performance through the establishment of reward modalities on domestic as well as international levels, and the authors of this work evaluate the potential of these approaches to provide an entry point for development cooperation. Applying their framework to empirical data obtained from fieldwork in Rwanda, they analyse the main domestic performance approach - Imhigo - and suggest how the system might be strengthened.
Public Sector Performance, Corruption and State Capture in a Globalized World (Routledge Research in Public Law)
by Susan Rose-AckermanThis collection examines the difficult task of reforming governments worldwide to meet citizens’ needs and aspirations. It advances constructive efforts to enhance public accountability while recognizing the complex ways in which corruption, greed, and state capture undermine the legitimacy and performance of government. The contributors are political scientists, lawyers, and economists who bring a cross-disciplinary approach to their chosen subjects. The first group of chapters deals with public sector performance, development, and public participation. Complementary pieces by a practitioner and a scholar confront the challenges of achieving reform in countries with difficult political environments and extensive poverty and inequality. The second group emphasizes the way corruption and state capture limit the accountability and effectiveness of governments in both developing and wealthy countries. The contributions consider the institutional roots of dysfunctional government and their links to the private sector. Taken together, the volume surveys a wide range of topics with theoretical arguments and empirical findings that provide insights into real-world problems and policymaking dilemmas. Inspired by Susan Rose-Ackerman’s fifty-year exploration of public policymaking, public law, and corruption, the collection will be an invaluable resource for researchers, academics and policy makers working in the areas of Public Law, Anticorruption, and Political-Economy.
Public Sector Performance: Management, Motivation, And Measurement (Aspa Classics Ser.)
by Richard KearneyConfronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.
Public Sector Records Management: A Practical Guide
by Kelvin SmithRecords management has undergone significant change in recent years, owing to the introduction of freedom of information legislation as well as the development of e-government and e-business and the need to manage records effectively in both the private and public sector. There are very few purely practical texts for records managers and this book aims to fill that gap. The author has spent his entire career in public sector records management and has contributed to records management standards for governments around the world. The text is wholly practical and written at an accessible level. Although the author discusses legislation and examples from the UK, the book is relevant to public sector records management at an international level. It will be essential reading for professionals in record management posts as well as anyone who is responsible for record keeping as part of their operational duties.
Public Sector Reform and Performance Management in Emerging Economies: Outcomes-Based Approaches in Practice (Routledge Studies in Management, Organizations and Society)
by Zahirul HoqueIn the recent decade, governments worldwide are increasingly focusing on being community-centric and outcomes-based. Consequently, they are starting to move towards outcomes-based approaches to public financial management systems. An outcomes-based approach allows government service agencies and specific program areas to organize and communicate priorities to achieve what matters and makes a difference rather than just going through the motions. Empirical evidence on how government agencies in emerging economies go about this contemporary approach and issues affecting these practices is limited. This edited collection of chapters is aimed at covering public sector reform and performance management in emerging economies with special reference to outcomes-based approaches in practice in government services. Practices from developed economies contained in the first book on the topic have been published by Routledge in February 2021. The insights offered on the topic are written by renowned scholars who have identified important issues pertinent to those interested in public sector governance, accounting, accountability, and performance management effectiveness in emerging economies. The book will be highly accessible to researchers, academics, and students in the fields of accounting, public administration, development studies, and other non-accounting audiences alike.
Public Sector Reform in Ireland
by Muiris MaccarthaighThis book provides a thematic case-study analysis of the wide-ranging public sector reforms introduced in one of the states most deeply affected by the global financial crisis: the Republic of Ireland. It presents a timely and apposite examination of how a crisis can be used to overcome barriers and facilitate new reform agendas. The study draws upon unique insider access to the centre of Irish government, as well as interviews with over 60 key figures, to examine the implementation of those reforms over the 2011-16 period. The book opens with a contextual analysis of the creation of the Department of Public Expenditure and Reform. Subsequent chapters explore the process of shrinking the Irish state, renegotiating the political-administrative bargain, expenditure reforms, administrative culture reforms, and political reforms. This rich 'in action' study of a reform agenda undertaken during a period of crisis will appeal not only to students of executive politics, cutback management and public sector reform, but also to practitioners seeking to implement administrative reforms.
Public Sector Reform: Rationale, Trends and Problems
by Professor Jan-Erik LaneDeregulation, privatization and marketization have become the bywords for the reforms and debates surrounding the public sector. This major book is unique in its comparative analysis of the reform experience in Western and Eastern Europe, Australia, New Zealand and Canada. Leading experts identify a number of key factors to systematically explain the similarities and differences, map common problems and together reflect on the future shape of the public sector, exploring significant themes in a lively and accessible way.
Public Sector Reformation
by Ian ChastonReductions in public sector spending mean voters will face a period of austerity, higher taxes and declining availability of public sector services. Prevailing public sector management philosophies are no longer applicable. To optimise future service provision with fewer resources will demand a reformation in organisational thinking and values.
Public Sector Reforms in Developing Countries: Paradoxes and Practices (Routledge Critical Studies in Public Management)
by Charles Conteh Ahmed Shafiqul HuqueThe underpinning assumption of public management in the developing world as a process of planned change is increasingly being recognized as unrealistic. In reality, the practice of development management is characterized by processes of mutual adjustment among individuals, agencies, and interest groups that can constrain behaviour, as well as provide incentives for collaborative action. Paradoxes inevitably emerge in policy network practice and design. The ability to manage government departments and operations has become less important than the ability to navigate the complex world of interconnected policy implementation processes. Public sector reform policies and programmes, as a consequence, are a study in the complexities of the institutional and environmental context in which these reforms are pursued. Building on theory and practice, this book argues that advancing the theoretical frontlines of development management research and practice can benefit from developing models based on innovation, collaboration and governance. The themes addressed in Public Sector Reforms in Developing Countries will enable public managers in developing countries cope in uncertain and turbulent environments as they seek optimal fits between their institutional goals and environmental contingencies.
Public Sector Reforms in Pakistan: Hierarchies, Markets and Networks (Public Sector Organizations)
by Geert Bouckaert Abiha Zahra Muhammad Zafar Iqbal Jadoon Nasira JabeenThis book provides a research-based analysis of public sector reforms in Pakistan. It offers a broad overview of reforms at different levels of government – including federal, provincial and local – and examines decentralization and devolution reforms in various policy sectors. It also reflects on market-oriented reforms and the steps taken to involve the private sector to build a better-governed public sector, and explores new trends in the public sector in the areas of digitalisation and disaster management. Bringing together young researchers, academics, and practitioners, the book sets a new milestone in the movement towards context-specific reform studies in both academia and the professional practice of public administration, particularly in South Asia.
Public Sector Revenue: Principles, Policies and Management
by Alberto AsquerIn this time of acute financial pressure on public budgets, there is an increasing interest worldwide in alternative ways for governments to raise money, and how public authorities can develop the capacity to administer revenues efficiently and effectively. Taxation, the primary source of public revenue, is exposed to various threats, while alternative sources of public revenues have much potential but are rarely carefully designed and harnessed. Public Sector Revenue: Principles, Policies and Management sets itself apart from other textbooks through its exclusive focus on the revenue side of public financial management. It provides the reader with the theoretical foundations and practical tools to understand the generation and management of revenues in the public sector, and it weaves a wide range of international examples throughout the text. Students will also benefit from a companion website with supplements including test questions and answers to the end-of-chapter discussion questions inside the book. This textbook will be essential reading for students, managers and policymakers within the areas of public financial management, public sector accounting and public administration.
Public Sector Strategy Design: Theory and Practice for Government and Nonprofit Organizations
by David E. McNabb Chung-Shing LeeWithin the public sector, strategies are not designed to influence markets, but instead to guide operations within a complex environment of multilateral power, influence, bargaining, and voting. In this book, authors David McNabb and Chung-Shingh Lee examine five frameworks public sector organization managers have followed when designing public sector strategies. Its purpose is to serve as a guide for managers and administrators of large and small public organizations and agencies. This book is the product of a combined more than sixty years of researching, teaching and leading organizational seminars on the theory and practice of management applications in industrial, commercial, nonprofit and public sector organizations. The book consists of four parts: Strategic Management and Strategy Fundamentals; Frameworks for Designing Strategies; Examples of Public Sector Strategies; and Implementing Strategic Management. Throughout, the focus is on the widespread value of strategic management and adopting the strategy appropriate for the organization. Including chapters on game theory, competitive forces, resources-based view, dynamic capabilities, and network governance, the authors demonstrate ways that real managers of public sector and civil society organizations have put strategic management to work in their organizations. This book will be of interest to both practicing and aspiring public servants.
Public Sector Strategy: Concepts, Cases and Tools
by Mark Crowder Mohammad Roohanifar Trevor A. BrownPublic Sector Strategy explores how strategic decisions are developed and implemented in the public sector, and examines the psychology underpinning strategic decision-making. Combining knowledge from traditional perspectives with contemporary insights on strategic management, this book considers how managers make their decisions and provides key concepts and practical tools to aid delivery of strategy within highly institutionalised settings. This book provides theoretical grounding, real-life global cases, and practical examples of strategic decisions in an international public-sector context by working through the underpinnings of strategy, the influencing factors of strategic decision-making, strategic implementation, and strategic tools in practice. It should be a core textbook for advanced undergraduate and postgraduate students studying public sector strategy and strategic management more broadly. It will also be of benefit for public sector managers, consultants, and private sector organisations who wish to interact with the public sector.
Public Sector Transformation through E-Government: Experiences from Europe and North America (Routledge Studies in Innovation, Organizations and Technology)
by Christopher G. Reddick Vishanth WeerakkodyOver the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Public Security and Governance in Contemporary China (Routledge Contemporary China Series)
by Mingjun Zhang and Xinye WuThe recent rise in reported public security issues in China is one of the most repeated concerns amongst the Chinese authorities. During the past 30 years of reform in China, stability maintenance as a governance strategy has in fact laid a solid foundation for the overall development and growth of the nation. However, it remains to be seen whether this approach can sustain economic growth as well as political stability in the near future. This book examines this policy of stability maintenance, as adopted by the Chinese government, in different social circumstances. Using a variety of examples, including hospital disputes, incidents of environmental pollution, food safety issues and disaster settlements, it takes a multi-disciplinary approach, using empirical data to assess the true picture of contentious politics in China. Although stability maintenance has played a major role in confronting many of the serious challenges posed to China’s public security, ultimately, the book concludes that as a governance strategy it can only be short-term and will surely be replaced, due to its high costs. Using case studies from across China, this book will be of interest to students and scholars of Chinese Studies, Political Science and Sociology. It will also appeal to journalists and policy analysts with an interest in Chinese politics and society.
Public Security in Federal Polities
by Christian Leuprecht Mario Kölling Todd HataleyPublic Security in Federal Polities is the first systematic and methodical study to bring together the fields of security studies and comparative federalism. The volume explores the symbiotic relationship between public security concerns and institutional design, public administration, and public policy across nine federal country case studies: Brazil, Canada, Germany, India, Mexico, South Africa, Spain, Switzerland, and the United States. In addressing specific national security concerns and aspects of globalization that are challenging conventional approaches to global, international, regional, and domestic security, this volume examines how the constitutional and institutional framework of a society affects the effectiveness and efficiency of public security arrangements. Public Security in Federal Polities identifies differences and similarities, highlights best practices, and draws out lessons for both particular federations, and for federal systems in general. This book is essential reading for scholars, students, practitioners as well as policy- and decision-makers of security and federalism.
Public Security in the Negotiated State: Policing in Latin America and Beyond (Governance and Limited Statehood)
by Markus-Michael MüllerPolicing and security governance in areas of limited statehood have become central issues in contemporary academic and political debates. This book offers an in-depth study on public security provision, the resulting state-society relations, and policing in Mexico City.
Public Servants Studied in Image and Essay: A Fanfare for the Common Bureaucrat
by Charles T. Goodsell"This book is a great resource to introduce the field to those who are just thinking of becoming public administrators…The first book of its kind to focus not on managers but on the front-line employees themselves." —Russell W. Mills, Bowling Green State University This latest work by highly regarded scholar of bureaucracy Charles T. Goodsell uses narrative essays and accompanying video profiles to bring to life the work and careers of individuals working for the common good in 12 essential jobs at all three levels of American government. The first book to explicitly encourage undergraduates to consider the public service as a career, Public Servants Studied in Image and Essay offers an on-the-ground look at some of the careers available to them after graduation. It showcases the hard work and dedication of ordinary bureaucrats—rather than administrative leaders—to help students appreciate the nature and achievements of American bureaucracy. The book’s narratives are framed by an introduction and conclusion by Goodsell to provide context and to place them within the research on bureaucracy and public administration. This book includes Exclusive! Video Interviews
Public Servants Studied in Image and Essay: A Fanfare for the Common Bureaucrat
by Charles T. Goodsell"This book is a great resource to introduce the field to those who are just thinking of becoming public administrators…The first book of its kind to focus not on managers but on the front-line employees themselves." —Russell W. Mills, Bowling Green State University This latest work by highly regarded scholar of bureaucracy Charles T. Goodsell uses narrative essays and accompanying video profiles to bring to life the work and careers of individuals working for the common good in 12 essential jobs at all three levels of American government. The first book to explicitly encourage undergraduates to consider the public service as a career, Public Servants Studied in Image and Essay offers an on-the-ground look at some of the careers available to them after graduation. It showcases the hard work and dedication of ordinary bureaucrats—rather than administrative leaders—to help students appreciate the nature and achievements of American bureaucracy. The book’s narratives are framed by an introduction and conclusion by Goodsell to provide context and to place them within the research on bureaucracy and public administration. This book includes Exclusive! Video Interviews
Public Service Accountability: Rekindling a Debate
by Peter Murphy Kirsten Greenhalgh Laurence Ferry Russ GlennonHow we manage public services and hold them to account is critically important. Yet austerity, recent changes to accountability frameworks, and the loss of the Audit Commission have created a huge deficit in our understanding of how well services are delivered. The time is thus right to re-examine the state of our vital public services, as well as how we can make them more accountable. This book reopens the debate on what accountability means and provides unique insights into an increasingly complex organizational landscape. It presents a new and innovative way of evaluating public services that should be of use to academics and public servants alike. Synthesising empirical work across local government, health and social care, the police, and fire services, this book also explores the relationship between financial and performance accountability and makes the case for the need for a distinctive sense of public service accountability.
Public Service Broadcasting and Post-Authoritarian Indonesia (Palgrave Series in Asia and Pacific Studies)
by MasdukiThis book investigates public service broadcasting (PSB) models in post-authoritarian regimes, and offers a critical inspection of the development of a Western European-originated PSB system in Asian transitional societies, in particular in Indonesia since the 1990's. Placing the case of Indonesia's PSB within the context of global media liberalization, this book traces the development of public service broadcasting in post-authoritarian societies, including the arrival of neoliberal policy and the growth of media oligarchs that favour free market media systems over public interest media systems. The book argues that Western European PSB models or 'BBC-like' models have travelled to new democracies, and that autocratic legacies embedded in former state-owned radio and television broadcasters have resisted pro-democratic media pressures. As such, similar to new PSBs in other post-colonial, transitional and global south regimes, such as in Arab states or Bangladesh, this book demonstrates that the adoption of PSB in Indonesia has not reflected the ideal PSB project initially envisaged by media advocates but was flawed in both media policy and governance. It explores the history of broadcast governance in authoritarian Indonesia, and considers how Western European PSB or 'British Broadcasting Corporation/BBC-like' models have travelled – somewhat uneasily – to new democracies, but also how autocratic legacies embedded in former state-owned radio and television channels have resisted external parties of pro-democratic media systems.
Public Service Efficiency: Reframing the Debate (Routledge Critical Studies in Public Management)
by Rhys Andrews Tom EntwistleThe current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way. Focused on the costs of service delivery, governments across the world have introduced a series of business like practices – from performance management to public-private partnership – in the belief that these will increase the efficiency of their public services. However, both the debate about public service efficiency and the policies and practices introduced to advance it, have developed without a coherent account of what efficiency means in this context and how it should be realized. The predominance of a rather narrow definition of the term – very often focused on the ratio of inputs to outputs – has tended to polarise opinion either for or against efficiency agenda. Yet public service efficiency, more broadly conceived, is an inescapable fact of the public manager’s task environment; indeed in the past, the notion of efficiency was central to the emergence of the field of public administration. This book will recover public service efficiency from the relatively narrow terms of recent debates by examining theories and evidence relating to technical, allocative, distributive and dynamic efficiencies. In exploring the relationship between efficiency and democracy, this book will move current debates in public administration forward by reflecting on the trade-offs between the different dimensions of efficiency that public organizations confront.
Public Service Ethics: Individual and Institutional Responsibilities
by Dr James S. Bowman Dr Jonathan P. WestEthics—in all its exemplary and exhausting forms—matters. It deals with the most gripping question in public life: “What is the right thing to do?” In Public Service Ethics: Individual and Institutional Responsibilities, James Bowman and Jonathan West examine individual-centered and organization-focused ethics, applying ideas and ideals from both to contemporary dilemmas. The authors take on controversial issues—from whistle blowing incidents to corruption exposés—to explain how they arise and suggest what can be done about them. They start with the conceptual tools students need to evaluate an ethical dilemma, then analyze individual decision making strategies, and go on to assess institutional ethics programs. The emphasis is not only on the “how to,” but also on the “why.” The ultimate goal is to bolster students’ confidence and prepare them for the ethical problems they will face in the future, by equipping them with the conceptual frameworks and context to approach thorny questions and behave ethically.
Public Service Ethics: Individual and Institutional Responsibilities
by James S. Bowman Jonathan P. WestThe emphasis of this text is not only on "how to," but also "why", and the book offers readers practical knowledge and insight into ethics in government. To that end, the book is not about right and wrong answers. Rather it aims to understand ethics and human behaviour in an analytical, yet provocative manner by extending one's ordinary moral experience by making it explicit, clearer, and more consistent.
Public Service Ethics: Individual and Institutional Responsibilities
by James S. Bowman Jonathan P. WestEthics—in all its exemplary and exhausting forms—matters. It deals with the most gripping question in public life: "What is the right thing to do?" Now in a thoroughly revised second edition, Public Service Ethics: Individual and Institutional Responsibilities introduces readers to this personally relevant and professionally challenging field of study. No matter the topic—the necessity of ethics, intriguing human behavior experiments, the role of ethics codes, whistleblowing incidents, corruption exposés, and the grandeur and decay of morality—there is no shortage of controversy. The book enables readers to: appreciate why ethics is essential to leadership; understand and apply moral development theory at the individual and organizational levels of analysis; differentiate between ethical problems and ethical dilemmas, and design creative ways to deal with them; develop abilities to use moral imagination and ethical reasoning—to appraise, argue, and defend an ethical position, and cultivate individual and institutional initiatives to improve ethical climate and infrastructure. Authors James Bowman and Jonathan West capture reader interest by featuring learning objectives, skill-building material, discussion questions, and exercises in each chapter.? The authors’ narrative is user-friendly and accessible, highlighting dilemmas and challenging readers to "own" the book by annotating the pages with one’s own ideas and insights, then interacting with others in a live or virtual classroom to stretch one’s thinking about the management of ethics and ethics of management. The ultimate goal is to bolster students’ confidence and prepare them for the ethical problems they will face in the future, equipping them with the conceptual frameworks and context to approach thorny questions and behave ethically.