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How to Build LGBTQ+ Inclusive Workplaces: A Psychological Approach

by Binna Kandola Ashley Williams

Bringing together the latest research with practical insights from the authors’ professional experience, this important book provides a context for the conversations that are needed within organisations and offers practical guidance towards action that can be taken to improve the working life of LGBTQ+ employees.The book begins by asking how we got here. It outlines the development of stigma towards the LGBTQ+ community from both a historical and psychological perspective before going on to explore the ways in which societal attitudes manifest in the work environment. It then looks specifically at LGBTQ+ experiences in the workplace, covering discrimination and exclusion and their impact at both an individual and organisational level before taking an intersectional view of LGBTQ+ identity, and particularly how it interacts with race, disability and age. The book then provides clear and practical guidance on how to build an LGBTQ+ inclusive workplace, covering organisational policy and culture, leadership and allyship. Throughout, the authors use case studies to demonstrate how to implement policies across a range of regions and offer strategies to minimise homophobic and discriminatory attitudes.Taking a psychological approach to this important topic, the book is essential reading for all those looking to build and sustain welcoming and inclusive workplaces across all sectors. It will also be of interest to students in psychology, management and human resources studying workplace attitudes and culture.

How to Build Your Brand: Implementing a Proven and Effective Process

by Laurence Lubin

Brand Strategy is the most important marketing talent. A 2020 Gartner Survey of 400 CMO's cited Brand Strategy as the most needed skill, more valuable than analytics, UX, digital commerce. Previous books on the subject analyze the qualities and characteristics of well-regarded brands. What these books don't offer are the "how to's" of branding. This book empowers readers by teaching them the author's unique, time-tested Success Model, and step-by-step, repeatable method for successful brand building. After reading this insightful book, you will learn how to: Develop "big picture" insight that inspires big brand ideas Use imagery to understand the fundamental human values that give our life meaning as well as learn about the feelings that reveal our hopes and dreams. Develop highly motivating brand concepts that link to our values and aspirations. Create the tactical roadmap to implement the concepts. The author clearly shares the: Success Model that defines the world's most successful brands. Case studies that demonstrate the Model in action.Step-by-step method to implement the model. The evidence -- scientific and psychological --.that supports the model and method. Essentially, this book empowers readers to become skilled brand builders enabling them to succeed personally, socially, and professionally.For more information on this book, please visit: www.howtobuildyourbrand.net

How to Build a Billion Dollar App: Discover the secrets of the most successful entrepreneurs of our time

by George Berkowski

THE ULTIMATE GUIDE TO BUILDING AN APP-BASED BUSINESS 'A must read for anyone who wants to start a mobile app business' Riccardo Zacconi, founder and CEO King Digital (maker of Candy Crush Saga) 'A fascinating deep dive into the world of billion-dollar apps. Essential reading for anyone trying to build the next must-have app' Michael Acton Smith, Founder and CEO, Mind Candy Apps have changed the way we communicate, shop, play, interact and travel and their phenomenal popularity has presented possibly the biggest business opportunity in history.In How to Build a Billion Dollar App, serial tech entrepreneur George Berkowski gives you exclusive access to the secrets behind the success of the select group of apps that have achieved billion-dollar success.Berkowski draws exclusively on the inside stories of the billion-dollar app club members, including Instagram, Whatsapp, Snapchat, Candy Crush and Uber to provide all the information you need to create your own spectacularly successful mobile business. He guides you through each step, from an idea scribbled on the back of an envelope, through to finding a cofounder, building a team, attracting (and keeping) millions of users, all the way through to juggling the pressures of being CEO of a billion-dollar company (and still staying ahead of the competition).If you've ever dreamed of quitting your nine to five job to launch your own company, you're a gifted developer, seasoned entrepreneur or just intrigued by mobile technology, How to Build a Billion Dollar App will show you what it really takes to create your own billion-dollar, mobile business.

How to Build a Billion Dollar App: Discover the secrets of the most successful entrepreneurs of our time

by George Berkowski

THE ULTIMATE GUIDE TO BUILDING AN APP-BASED BUSINESS 'A must read for anyone who wants to start a mobile app business' Riccardo Zacconi, founder and CEO King Digital (maker of Candy Crush Saga) 'A fascinating deep dive into the world of billion-dollar apps. Essential reading for anyone trying to build the next must-have app' Michael Acton Smith, Founder and CEO, Mind Candy Apps have changed the way we communicate, shop, play, interact and travel and their phenomenal popularity has presented possibly the biggest business opportunity in history.In How to Build a Billion Dollar App, serial tech entrepreneur George Berkowski gives you exclusive access to the secrets behind the success of the select group of apps that have achieved billion-dollar success.Berkowski draws exclusively on the inside stories of the billion-dollar app club members, including Instagram, Whatsapp, Snapchat, Candy Crush and Uber to provide all the information you need to create your own spectacularly successful mobile business. He guides you through each step, from an idea scribbled on the back of an envelope, through to finding a cofounder, building a team, attracting (and keeping) millions of users, all the way through to juggling the pressures of being CEO of a billion-dollar company (and still staying ahead of the competition).If you've ever dreamed of quitting your nine to five job to launch your own company, you're a gifted developer, seasoned entrepreneur or just intrigued by mobile technology, How to Build a Billion Dollar App will show you what it really takes to create your own billion-dollar, mobile business.

How to Build a Global City: Recognizing the Symbolic Power of a Global Urban Imagination

by Michele Acuto

In How to Build a Global City, Michele Acuto considers the rise of a new generation of so-called global cities—Singapore, Sydney, and Dubai—and the power that this concept had in their ascent, in order to analyze the general relationship between global city theory and its urban public policy practice.The global city is often invoked in theory and practice as an ideal model of development and a logic of internationalization for cities the world over. But the global city also creates deep social polarization and challenges how much local planning can achieve in a world economy. Presenting a unique elite ethnography in Singapore, Sydney, and Dubai, Acuto discusses the global urban discourses, aspirations, and strategies vital to the planning and management of such metropolitan growth.The global city, he shows, is not one single idea, but a complex of ways to imagine a place to be global and aspirations to make it so, often deeply steeped in politics. His resulting book is a call to reconcile proponents and critics of the global city toward a more explicit engagement with the politics of this global urban imagination.

How to Build a Life in the Humanities

by Jr. Garrett A. Sullivan Greg Colón Semenza

A follow-up to the popular Graduate Study for the 21st Century: How to Build an Academic Career in the Humanities, this book seeks to expand professional development to include the personal aspects of daily lives in the humanities. It does so in response to a conviction that the contemporary academy has given rise to a host of complex personal challenges which demand serious reflection due to their direct impact on us as scholars, pedagogues, and university citizens. A collection of 25 short essays by leading humanists in all stages of their careers, How to Build a Life in the Humanities will delve into such under-discussed academic "life" issues as: maternity leaves; tenure-track stress; adjunct exploitation; post-tenure depression; personal relationships; exercise and hobbies; managing ambition; administrative burdens; institutional politics; classism; racism; sexism; and identity politics, among others. These candid, illuminating essays combine practical wisdom with meditativereflections upon the challenges of academic life and will be of interest to humanists of all ranks, from potential or beginning graduate students to seasoned professionals.

How to Change the World: Social Entrepreneurs and the Power of New Ideas

by David Bornstein

Now published in more than twenty countries, David Bornstein's How to Change the World has become the bible for social entrepreneurship--in which men and women around the world are finding innovative solutions to a wide variety of social and economic problems. Whether delivering solar energy to Brazilian villagers, expanding work opportunities for disabled people across India, creating a network of home-care agencies to serve poor people with AIDS in South Africa, or bridging the college-access gap in the United States, social entrepreneurs are pioneering problem-solving models that will reshape the 21st century. How to Change the World provides vivid profiles of many such individuals and what they have in common. The book is an In Search of Excellence for social initiatives, intertwining personal stories, anecdotes, and analysis. Readers will discover how one person can make an astonishing difference in the world. The case studies in the book include Jody Williams, who won the Nobel Peace Prize for the international campaign against landmines she ran by e-mail from her Vermont home; Roberto Baggio, a 31-year old Brazilian who has established eighty computer schools in the slums of Brazil; and Diana Propper, who has used investment banking techniques to make American corporations responsive to environmental dangers. The paperback edition will offer a new foreword by the author that shows how the concept of social entrepreneurship has expanded and unfolded over the last few years, including the Gates-Buffett's charitable partnership, the rise of Google, and the increased mainstream coverage of the subject. The book will also update the stories of individual social entrepreneurs that appeared in the cloth edition.

How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook

by Karyn Ross

How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook is a self-contained workbook, in which the reader completes twenty-one days of practical exercises and activities focused on creativity, lean and coaching (one set per day). This will enable the reader to develop their capability and confidence to be creative, adapt lean principles, practices and tools to their unique service organization and coach others to do the same. The workbook guides the reader through a structured, systematic, easy-to-understand, habit-building approach, and function as the reader’s ‘coach’. As the reader ‘works’ their way through the book, they will reclaim their creativity, learn Karyn’s tried-and-true 15-minute a day coaching approach and adapt lean principles, practices and tools to their particular service organization. As an internationally acclaimed lean consultant, highly experienced coach and coauthor of The Toyota Way to Service Excellence, Karyn Ross is often asked to help service organizations that are struggling to translate lean principles into the sustainable practices that will meet their - and their customers' - unique needs, now and for the long-term. Over the years, Karyn has found that the best way for organizations to overcome this struggle is to develop a network of coaches who can help people at all levels: • Learn by ‘doing’. Changing what we do – and seeing the different result - changes how we think, not the opposite! • Adapt lean in a way that makes sense for their service organization. Lean practitioners working in service organizations may have difficulty adapting lean manufacturing practices to meet the special ‘people’ considerations found in services. • Practice continuously to make a habit. Coaching helps people develop the discipline and stamina needed to turn new behaviors into habits. That’s the beauty of this book! It functions as the reader’s personal ‘coach’, guiding them through the daily practice required to make new behaviors (and the resulting new thinking) a habit, so that they can coach their organization to success!

How to Conduct Your Own Survey

by Don A. Dillman Priscilla Salant

A nuts-and-bolts guide to conducting your own professional-quality surveys without paying professional fees. How can you gauge public support for a cause or test the market for a product or service? What are the best methods for validating opinions for use in apaper or dissertation? A well-documented survey is the answer. But what if you don't have thousands of dollars to commission one? N oproblem. How to Conduct Your Own Survey gives you everything you need to do it yourself! Without any prior training, you can learn expert techniques for conducting accurate, low-cost surveys. In step-by-step, down-to-earth language, Priscilla Salant and Don A. Dillman give you the tools you need to: Determine which type of survey is best for you Estimate the cost of your survey Conduct mail, telephone, and face-to-face surveys Draw accurate samples Write effective questionnaires Compile and report results Avoid common survey errors Find reliable outside assistance And much more

How to Create the Perfect Wife: Britain's Most Ineligible Bachelor and his Enlightened Quest to Train the Ideal Mate

by Wendy Moore

Thomas Day, an 18th-century British writer and radical, knew exactly the sort of woman he wanted to marry. Pure and virginal like an English country maid yet tough and hardy like a Spartan heroine, she would live with him in an isolated cottage, completely subservient to his whims. But after being rejected by a number of spirited young women, Day concluded that the perfect partner he envisioned simply did not exist in frivolous, fashion-obsessed Georgian society. Rather than conceding defeat and giving up his search for the woman of his dreams, however, Day set out to create her. So begins the extraordinary true story at the heart of How to Create the Perfect Wife, prize-winning historian Wendy Moore's captivating tale of one man's mission to groom his ideal mate. A few days after he turned twenty-one and inherited a large fortune, Day adopted two young orphans from the Foundling Hospital and, guided by the writings of Jean-Jacques Rousseau and the principles of the Enlightenment, attempted to teach them to be model wives. After six months he discarded one girl, calling her "invincibly stupid," and focused his efforts on his remaining charge. He subjected her to a number of cruel trials--including dropping hot wax on her arms and firing pistols at her skirts--to test her resolve but the young woman, perhaps unsurprisingly, eventually rebelled against her domestic slavery. Day had hoped eventually to marry her, but his peculiar experiment inevitably backfired--though not before he had taken his theories about marriage, education, and femininity to shocking extremes. Stranger than fiction, blending tragedy and farce, How to Create the Perfect Wife is an engrossing tale of the radicalism--and deep contradictions--at the heart of the Enlightenment.

How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success)

by Roy Lilley

Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool.By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This 6th edition of the bestselling Dealing with Difficult People features practical exercises, useful templates and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the digital sphere, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

How to Deal with Stress

by Stephen Palmer Cary Cooper

Straightforward, easy to read and practical, How to Deal with Stress, 3rd edition will put you back in charge of your life. Written by two internationally-recognized experts in the field of stress management, Cooper and Palmer provide a thorough understanding of the psychological causes of stress and the resulting physical effects, enabling you to build your own personal plan, improve well-being and enhance your performance at work. Full of insight and examples from real people, a brand new chapter provides a practical worksheet to help you develop your problem solving skills and reduce stress day-to-day. Crammed full of techniques on how to deal with stressed employees and colleagues, How to Deal with Stress will help you achieve the ultimate long term goal.

How to Do Critical Discourse Analysis: A Multimodal Introduction

by David Machin Andrea Mayr

Want to use Critical Discourse Analysis, but not sure where to start? This book is the complete toolkit you need. Each chapter presents distinct concepts and ideas in Critical Discourse Analysis, explaining how to use them in your research – and why. Packed with case studies of news texts, social media content, memes, promotional videos, institutional documents, infographics and webpages, the book shows you how to apply each set of tools to real life examples. Most importantly, examples, case studies, and revised opening chapters of this second edition show how multimodal Critical Discourse Analysis can help us to understand the role of language in the functioning of society and politics today, shaping our priorities for what to do and how to act. This book is an inspiring and valuable resource for any undergraduate students and researchers who wish to understand and use Critical Discourse Analysis. David Machin is Professor of Linguistics at Shanghai International Studies University. Andrea Mayr is an Associate Professor at Zayed University.

How to Do Critical Discourse Analysis: A Multimodal Introduction

by David Machin Andrea Mayr

Want to use Critical Discourse Analysis, but not sure where to start? This book is the complete toolkit you need. Each chapter presents distinct concepts and ideas in Critical Discourse Analysis, explaining how to use them in your research – and why. Packed with case studies of news texts, social media content, memes, promotional videos, institutional documents, infographics and webpages, the book shows you how to apply each set of tools to real life examples. Most importantly, examples, case studies, and revised opening chapters of this second edition show how multimodal Critical Discourse Analysis can help us to understand the role of language in the functioning of society and politics today, shaping our priorities for what to do and how to act. This book is an inspiring and valuable resource for any undergraduate students and researchers who wish to understand and use Critical Discourse Analysis. David Machin is Professor of Linguistics at Shanghai International Studies University. Andrea Mayr is an Associate Professor at Zayed University.

How to Do Things with Pornography

by Nancy Bauer

Feminist philosophers have made important strides in altering the overwhelmingly male-centric discipline of philosophy. Yet, in Nancy Bauer’s view, most are still content to work within theoretical frameworks that are fundamentally false to human beings’ everyday experiences.<P><P> This is particularly intolerable for a species of philosophy whose central aspiration is to make the world a less sexist place. How to Do Things with Pornography models a new way to write philosophically about pornography, women’s self-objectification, hook-up culture, and other contemporary phenomena. Unafraid to ask what philosophy contributes to our lives, Bauer argues that the profession’s lack of interest in this question threatens to make its enterprise irrelevant.<P>Bauer criticizes two paradigmatic models of Western philosophizing: the Great Man model, according to which philosophy is the product of rare genius; and the scientistic model, according to which a community of researchers works together to discover once-and-for-all truths. The philosopher’s job is neither to perpetuate the inevitably sexist trope of the philosopher-genius nor to “get things right.” Rather, it is to compete with the Zeitgeist and attract people to the endeavor of reflecting on their settled ways of perceiving and understanding the world.

How to Educate a Citizen: The Power of Shared Knowledge to Unify a Nation

by E. D. Hirsch Jr.

Why a dumbed-down curriculum is bad for our democracy: “A persuasive, scientifically sound case for an education revolution.” — Shelf AwarenessIn How to Educate a Citizen, E.D. Hirsch continues the conversation he began thirty years ago with his classic bestseller Cultural Literacy, urging America’s public schools, particularly at the elementary level, to educate our children more effectively to help heal and preserve the nation. Since the 1960s, our schools have been relying on “child-centered learning.” History, geography, science, civics, and other essential knowledge have been dumbed down by vacuous learning “techniques” and “values-based” curricula; indoctrinated by graduate schools of education, administrators and educators have believed they are teaching reading and critical thinking skills. Yet these cannot be taught in the absence of strong content, Hirsch argues.The consequence is a loss of shared knowledge that would enable us to work together, understand one another, and make coherent, informed decisions. A broken approach to school not only leaves our children underprepared and erodes the American dream but also loosens the bonds that hold the nation together. Drawing on early schoolmasters and educational reformers such as Noah Webster and Horace Mann, Hirsch charts the rise and fall of the American early education system and provides a blueprint for closing the national gap in knowledge, communications, and allegiance. Critical and compelling, How to Educate a Citizen galvanizes our schools to equip children with the power of shared knowledge.“Concerned citizens , teachers, and parents take note! We ignore this book at our peril.” —Joel Klein, former Chancellor of New York City Public Schools

How to Engage, Involve, and Motivate Employees: Building a Culture of Lean Leadership and Two-Way Communication

by Michael McCarthy Janis Allen

This book, which takes the employees' perspective, illustrates what works and what doesn't work to engage, involve, and motivate a workforce. Through examples, it shows how the "engage" methodology links to the Lean Process. While focusing on the softer/"people" part of Lean, it maximizes the value returned on the organization's investment in Lean. It links "engagement" to measurable performance improvements. The how-to book includes a methodology overview and details on how to implement including communication do's and don'ts as well as a checklist for leader standard work (a tool for individual leaders to track and be recognized for their "engage, involve, and motivate" behaviors).

How to Fall in Love with Questions: A New Way to Thrive in Times of Uncertainty

by Elizabeth Weingarten

Journalist and applied behavioral scientist Elizabeth Weingarten charts a new path to embrace the questions of our lives instead of seeking fast, easy answers.What do you do when faced with a big, important question that keeps you up at night? Many people, understandably, seize answers dispensed by “experts,” influencers, gurus, and more. But these fast, easy, one-size-fits-all solutions often fail to satisfy, and can even cause more pain.What if our questions—the ones we ask about relationships, work, meaning, identity, and purpose—are not our tormentors, but our teachers? Inspired by 150-year-old advice from Austrian poet Rainer Maria Rilke and backed by contemporary science, Elizabeth Weingarten offers a fresh approach for dealing with these seemingly unsolvable questions. In her quest, Weingarten shares her own journey and the stories of many others, whose lives have transformed through a different, and better, relationship with uncertainty.Designed to inspire anyone who feels stuck, powerless, and drained, How to Fall in Love with Questions challenges us to unlock our minds and embark on the kind of self-discovery that’s only possible when we feel most alive—that is, when we don’t know what will happen next.

How to Forecast: A Guide for Business (Routledge Revivals)

by James Morrell

This title was first published in 2001. Forecasting is an essential discipline in the planning and running of a business: not only for the business plan and annual budget but for the appraisal of investment projects, the commissioning of research as well as the appraisal of the competition and the feasibility of making acquisitions. Managers are continually confronted with the need to take decisions, and being able to construct a route map of the future is a key way of determining a course of action. This book offers a practical guide to forecasting the environment in which a firm operates. The author goes through the key areas which can affect a business. He includes those which are out of the firm's control such as fiscal and monetary policy, population levels and the labour market; and those that are, such as costs, prices, profits and product development.

How to Get Sh*t Done: Why Women Need to Stop Doing Everything so They Can Achieve Anything

by Erin Falconer

From the editor-in-chief and co-owner of the highly respected self-improvement site Pick the Brain comes an inspirational guide for overscheduled, overwhelmed women on how to do less so that they can achieve more. Women live in a state of constant guilt: that we&’re not doing enough, that we&’re not good enough, that we can&’t keep up. If we&’re not climbing the corporate ladder, building our side hustle, preparing home-cooked meals, tucking the kids in at night, meditating daily, and scheduling playdates, date nights, and girls&’ nights every week, we feel like we&’re not living our best lives. Yet traditional productivity books—written by men—barely touch on the tangle of cultural pressures that women feel when facing down a to-do list. Now, Erin Falconer will show you how to do less—a lot less. In fact, How to Get Sh*t Done will teach you how to zero in on the three areas of your life where you want to excel, and then it will show you how to off-load, outsource, or just stop giving a damn about the rest. As the founder of two technology start-ups and one of Refinery29&’s Top 10 Women Changing the Digital Landscape for Good, Erin has seen what happens when women chase an outdated, patriarchal model of productivity, and now she shows you how even the most intense perfectionist among us can tap into our inner free spirit and learn to feel like badasses. Packed with real-life advice, honest stories from Erin&’s successful career, and dozens of actionable resources, How to Get Sh*t Done will forever reframe productivity so that you can stop doing everything for everyone and start doing what matters to you.

How to Go to Work: The Honest Advice No One Ever Tells You at the Start of Your Career

by Steven Haines Lucy Clayton

The definitive careers guide for starting out in today's working worldIt's tougher than ever to get the fundamental skills you need to get started and thrive in your career.Whether you are on your first Saturday shift, about to start an apprenticeship or climbing the leadership ladder, this is your indispensable guide to surviving and thriving at work.Find out what really matters in getting hired for your first job and how to make the best start in your new role. Drawing on the collective wisdom of CEOs, creatives, scientists, activists and professionals in every industry, this is all you need to know about how to go to work.From dealing with your mistakes to celebrating your successes, from making an impression on day one to building your resilience and protecting your values, How to Go to Work is packed full of all the vital advice you need to jump-start your fledgling career. This vital practical guide will show you how to:- Find the right work experience and internships to get you through the door- Present your best self online and in person- Gain confidence, authority and resilience and thrive in your role- Navigate the ups and downs of starting your first or second job and help you make progress in your careerFrom office etiquette and how to make the most of any placement, to employment rights, how to deal with toxic workplaces, pensions and negotiating pay rises, How To Go To Work is the essential guide for anyone embarking upon or consolidating their career.

How to Grow Your Small Business: A 6-Step Plan to Help Your Business Take Off

by Donald Miller

The Wall Street Journal BestsellerFor so many entrepreneurs, running a small business ended up looking different than they imagined. They&’re stressed, discouraged, and not confident in their plan for growth. In How to Grow Your Small Business, Donald Miller gives entrepreneurs a 6-step plan to grow their businesses so they produce dependable, predictable results.Using the exact steps you&’ll learn in this book, Donald Miller grew his small business from four employees working out of a basement to a 15 million dollar operation, increasing revenue sixfold in just six years. As Miller grew his own business from the ground up, he realized nobody had put together a simple, step-by-step playbook for growing a business. That book didn&’t exist. Until now.In this book, you&’ll learn the 6 steps to grow a successful small business and create a playbook to implement them- your Flight Plan. When you have a completed Flight Plan in hand, you can stop drowning in the details and spend more time doing the things you truly love- in your business and your life.In How to Grow Your Small Business, you&’ll learn how to:Cast a vision for your company that includes three economic prioritiesClarify your marketing messageInstall a sales framework that makes your customers the heroOptimize your product offeringRun a management and productivity playbook that aligns your entire team.Use 5 checking accounts to manage your cash flowIf you&’re ready to experience freedom, flexibility, and growth for your business, How to Grow Your Small Business is the book you&’ve been waiting for.

How to Have Difficult Conversations About Race: Practical Tools for Necessary Change in the Workplace and Beyond

by Kwame Christian

If we want a more equitable workplace—and a more equitable world—we have to talk to each other about race. But, for so many of us, that&’s easier said than done. When we avoid conversations about race, it&’s often because of fear: fear of discomfort, or of damaging important relationships; fear of being misunderstood, &“canceled,&” ostracized. Negotiation expert Kwame Christian&’s motto is: "The best things in life are on the other side of difficult conversations." How to Have Difficult Conversations About Race equips you with the skills you need to make these crucial conversations both easier and more productive. You&’ll not only gain the confidence to talk about race, but also learn how to actually make a difference when you do. Whether you&’re looking to create change for yourself and other BIPOC, or are a white ally seeking to support your coworkers or clients, you&’ll learn how to: Overcome your internal barriers to talking about diversity, equity, and inclusion (DEI). Work around others&’ barriers to productive discussion. Be strategic about the outcome you want and guide the conversation accordingly. Use &“Compassionate Curiosity&” to connect and persuade. Avoid common mistakes. Tackle some of the most common race-related conversations that come up in the workplace. If you&’ve ever struggled to turn your passion for change into persuasion or been too afraid to speak up at work (or outside of it), this book is for you. The first step toward lasting social change is productive discussion. With How to Have Difficult Conversations About Race, you&’ll never shy away from those crucial conversations again.

How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life

by Caroline Webb

In How to Have a Good Day, economist and former McKinsey partner Caroline Webb shows readers how to use recent findings from behavioral economics, psychology, and neuroscience to transform our approach to everyday working life. Advances in these behavioral sciences are giving us ever better understanding of how our brains work, why we make the choices we do, and what it takes for us to be at our best. But it has not always been easy to see how to apply these insights in the real world - until now. In How to Have a Good Day, Webb explains exactly how to apply this science to our daily tasks and routines. She translates three big scientific ideas into step-by-step guidance that shows us how to set better priorities, make our time go further, ace every interaction, be our smartest selves, strengthen our personal impact, be resilient to setbacks, and boost our energy and enjoyment. Through it all, Webb teaches us how to navigate the typical challenges of modern workplaces--from conflict with colleagues to dull meetings and overflowing inboxes--with skill and ease. Filled with stories of people who have used Webb's insights to boost their job satisfaction and performance at work, How to Have a Good Day is the book so many people wanted when they finished Nudge, Blink and Thinking Fast and Slow and were looking for practical ways to apply this fascinating science to their own lives and careers. A remarkable and much-needed book, How to Have a Good Day gives us the tools we need to have a lifetime of good days.From the Hardcover edition.

How to Inhabit the Earth: Interviews with Nicolas Truong

by Bruno Latour

In a series of televised interviews broadcast in spring 2022, Bruno Latour explained, in clear and straightforward terms, how humans have changed the planet and why environmental disasters are an intrinsic part of modern life. We have now come to realize that all life depends on a thin skin of our planet that is only few kilometres thick – what scientists call the ‘critical zone’. Our capacity to continue to live on a planet we are transforming is now at risk and if we wish to survive as a species, we must put an end to the mechanisms of destruction, rethink our connection to living beings, and face head-on the confrontation between the extractivists who are exploiting the Earth’s resources and the ecologists. This poignant reflection on the greatest challenge of our time was also an opportunity for Latour to explain the underlying thread that guided his work throughout his career, from his pathbreaking research on the social construction of scientific knowledge to his last writings on the Anthropocene.

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