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Improving the Evaluation of Scholarly Work: The Application of Service Theory

by Michael Saren Evert Gummesson Montserrat Díaz-Méndez

This book aims to stimulate debate in the growing and highly controversial area of measuring scholarly work. The authors examine key aspects of this topic through the lens of the latest theoretical developments in service science and associated fields. It includes chapters explaining the theoretical developments and methodological aspects of measuring the quality of academic teaching and research, while other chapters provide a review and analysis of various types of scholarly work metrics and processes with examples from several countries, cultures, and educational systems. The current growing concern about higher education (HE) quality has prompted institutions to divide university teachers’ work into different areas and to design methods aimed at measuring the productivity of these areas. It is widely accepted that the need to evaluate HE service quality is a relevant issue for any society. However, the authors argue that most of the current practices used in the pursuit of this objective are jeopardizing the future of the university as a place of knowledge generation, science evolution and professional education.

Improving the First Year of College: Research and Practice

by Robert S. Feldman

The first year of college represents an enormous milestone in students' lives. Whether attending a four-year or two-year institution of higher education, living on campus or at home, or enrolled in a highly selective school or a college with an open-admissions policy, students are challenged in unique and demanding ways during their first year.Although many students rise to the challenges they face, for some the demands are too great. Retention rates beyond the first year are disappointing: one third of first-year students seriously consider leaving college during their first term, and ultimately one half of all students who start college complete it.What are the factors that impact students during their first year? How can the academic and social experiences of first-year students be optimized? What can we do to improve retention rates to maximize the number of students who complete college? Improving the First Year of College employs a variety of perspectives from leading researchers and student-service providers to address these questions and examine the first year of college.This volume also highlights the development of learning communities and coaching, as well as how technology impacts students' first year. Perhaps most important, the book provides examples of "best practices," as determined through research by leaders in the field, to permit educators to draw on their experiences.

Improving the Odds for America's Children: Future Directions in Policy and Practice

by Marian Wright Edelman

This landmark volume commemorates the fortieth anniversary of the Children&’s Defense Fund, which has been an uncompromising champion of American youth for all of those years. Yet the book looks not to the past but at our current circumstances—and at the challenges we must meet now and in the future on behalf of our young people. The book examines critical issues—prenatal and infant health and development, early child care and education, school reform, the achievement gap, vulnerable children, juvenile justice, and child poverty—and highlights crucial practical and policy measures we need to consider and undertake if we are to better serve American children. An invaluable survey of the conditions facing American youth—and a call to action at the local, state, and national levels—Improving the Odds for America&’s Children is an urgent, informative, and inspired volume that addresses shortcomings and challenges we cannot afford to ignore. Contributors include Sara Rosenbaum, Partow Zomorrodian, Jack P. Shonkoff, Joan Lombardi, Deborah Jewell- Sherman, Jal Mehta, Robert B. Schwartz, Jerry D. Weast, Greg J. Duncan, Richard J. Murnane, Michael S. Wald, Jane Waldfogel, Robert G. Schwartz, Laurence Steinberg, Arloc Sherman, Robert Greenstein, Sharon Parrott, and Eric Dearing.

Improving the Quality of Child Custody Evaluations

by William O'Donohue Lauren Woodward Tolle

This book resolves a key problem that all evaluators need to attend to:, i.e., what constructs ought to be measured?, all the while giving them practical ways of doing this. It also presents data showing family court judges like the model, and it does this fairly briefly but in a way that is nicely embedded in the research literature.

Improvised Lives: Rhythms of Endurance in an Urban South (After the Postcolonial)

by AbdouMaliq Simone

The poor and working people in cities of the South find themselves in urban spaces that are conventionally construed as places to reside or inhabit. But what if we thought of popular districts in more expansive ways that capture what really goes on within them? In such cities, popular districts are the settings of more uncertain operations that take place under the cover of darkness, generating uncanny alliances among disparate bodies, materials and things and expanding the urban sensorium and its capacities for liveliness. In this important new book AbdouMaliq Simone explores the nature of these alliances, portraying urban districts as sites of enduring transformations through rhythms that mediate between the needs of residents not to draw too much attention to themselves and their aspirations to become a small niche of exception. Here we discover an urban South that exists as dense rhythms of endurance that turn out to be vital for survival, connectivity, and becoming.

In 7 Etappen zum Meeting-Champion: Ein Business-Roman

by Stephan Hofer Oliver Mattmann

Wie komme ich dahin, dass meine Mitarbeiter, meine Team- und Abteilungsleiter, ja sogar meine Kunden und Lieferanten daran mitarbeiten, die Meetingkultur im Unternehmen nachhaltig zu verbessern? Die Antwort liefern die Autoren mit ihrem Buchprojekt. Es ist dabei kein klassisches Fachbuch entstanden. Eine Veränderung der Meetingkultur bedeutet, dass Menschen ihre lieben Gewohnheiten und Verhaltensmuster ändern müssen; das ist schwierig. Viel besser ist es, wenn die Menschen selbst den Handlungsbedarf erkennen und gleichzeitig Impulse und Unterstützung erhalten, den eigenen Weg zu finden. Hierzu braucht es, nach Ansicht der Autoren, einen fiktiven Roman, der es schafft, den Leser in die Rolle des Beobachters zu bringen. Und während er beim Lesen die Gedanken der Beteiligten verfolgt, löst dies in seinem Kopf neue Ideen und Assoziationen aus, die er dann in seine eigene berufliche Praxis übertragen kann. Die Lektüre dieses Romans coacht den Leser somit, den für sich richtigen Weg zu finden. Er wird Teil des geschilderten Veränderungsprozesses, indem er sich in die Lage des Protagonisten Frank versetzen kann, einem erfolgreichen Vertriebsleiter in einem großen mittelständischen Unternehmen. Frank ist mit zahlreichen Problemen konfrontiert: Sein Schlüsselprojekt droht zu scheitern, sein täglicher Kalender quillt immer mehr über und seine Ehe steht vor dem Aus. In seiner Verzweiflung motiviert er einige Kollegen, ihn dabei zu begleiten, seinen größten Zeitfresser in den Griff zu bekommen - seine Meetings.

In Bed with the Victorians

by Vicky Holmes

This book examines the life-cycle of Victorian working-class marriage through a study of the hitherto hidden marital bed. Using coroners' inquests to gain intimate access to the working-class home and its inhabitants, this book explores their marital, quasi-marital, and post-marital beds to reveal the material, domestic, and emotional experience of working-class marriage during everyday life and at times of crisis. Drawing on the recent approach of utilising domestic objects to explore interpersonal relationships, the marital bed not only provides a rereading of the experiences of the working-class wife but also brings the much maligned or simply overlooked working-class husband into the picture. Moreover, it also extends our understanding of the various marriage-like arrangements existing throughout this class. Moving through the marital life-cycle, this book provides a greater understanding of marriages from the outset, during childbirth, at times of strife and marital breakdown, and upon the death of a spouse.

In Black and White: Race and Sports in America

by Kenneth L Shropshire

Confronts the pressing problems surrounding race and diversity in the front offices of the American sports industryFrom the years of the Negro Leagues in baseball up to today, when college basketball programs entice and then fail to educate young Black men, sports in America have long served as a barometer of the country’s racial climate. Just as Black employees are often barred from the upper echelons of corporate America, they are underrepresented in the front offices of the sports industry as well. In this compact volume, Kenneth L. Shropshire confronts prominent racial myths head-on, offering both a history of—and solutions for—the most pressing problems currently plaguing sports. Despite the fact that Black athletes represent a huge majority of the American sports industry, the majority of ownership stake in professional basketball, baseball, and football teams is still held by white owners. And yet, when confronted with programs intended to diversify their front offices, many teams resort to the familiar refrain of merit-based excuses: there simply aren't enough qualified Black candidates or they don't know how to network. These hollow excuses not only stigmatize and exclude Black employees, but directly contradict the important value Black candidates can bring to these roles. In the insular world of sports, where former players often move up to become coaches, managers, executives, and owners, Black candidates are eminently qualified. After decades of active involvement with their sport, they often bring to the table experiences more relevant to the Black players on their teams. As a central aspect of American life, the sports industry has a responsibility to be a leader in the fight for racial equality—a responsibility that has not yet been met.In Black and White takes the industry to task, revealing claims of colorblindness and reverse racism as self-serving deflection and scrutinizing professional and collegiate sports, sports agents, and owners alike. No mere critique, however, the volume looks optimistically forward, outlining strategies that will drive the sports industry toward greater racial equality, and help it lead the way for racial justice efforts throughout America.

In Case of Emergency: How Technologies Mediate Crisis and Normalize Inequality

by Elizabeth Ellcessor

A much-needed look at the growth of emergency media and its impact on our livesIn an emergency, we often look to media: to contact authorities, to get help, to monitor evolving situations, or to reach out to our loved ones. Sometimes we aren’t even aware of an emergency until we are notified by one of the countless alerts, alarms, notifications, sirens, text messages, or phone calls that permeate everyday life. Yet most people have only a partial understanding of how such systems make sense of and act upon an “emergency.” In Case of Emergency argues that emergency media are profoundly cultural artifacts that shape the very definition of “emergency” as an opposite of “normal.” Looking broadly across a range of contemporary emergency-related devices, practices, and services, Elizabeth Ellcessor illuminates the cultural and political underpinnings and socially differential effects of emergency media. By interweaving in-depth interviews with emergency-operation and app-development experts, archival materials, and discursive and technological readings of hardware and infrastructures, Ellcessor demonstrates that emergency media are powerful components of American life that are rarely, if ever, neutral. The normalization of ideologies produced and reinforced by emergency media result in unequal access to emergency services and discriminatory assumptions about who or what is a threat and who deserves care and protection. As emergency media undergo massive growth and transformation in response to digitization and attendant entrepreneurial cultures, Ellcessor asks where access, equity, and accountability fit in all of this. The first book to develop a typology of emergency media, In Case of Emergency opens a much-needed conversation around the larger cultural meanings of “emergency,” and what an ethical and care-based approach to emergency could entail.

In Command of Guardians: Executive Servant Leadership For The Community Of Responders

by Eric J. Russell

In Command of Guardians: Executive Servant Leadership for the Community of Responders, Second Edition spotlights the philosophy of servant leadership and offers a pathway for strengthening first responder organizations. Responders work in high-risk, critical situations under the pressure of time and consequence. Being a responder means one must become an active player in the tragedies of others. Because these situations can change the responder over time, a special type of leader is needed to walk beside them while they navigate the realities of public safety and emergency service operations. This book illustrates how being a servant leader to these guardians allows the community of responders to strengthen their resiliency, foster individual growth, and perform at peak levels. “The book spans a wide breadth and depth, and is written in a way that engages the reader immediately. It is packed with sensitive and wise insights, as well as eminently practical advice for today’s emergency services leaders, as well as those of tomorrow.”- Emily Hough, Editor-In-Chief, Crisis Response Journal"Emotionally moving, research-based, and a compelling case for why any organization can benefit from a servant leadership organizational culture. Eric debunks the myth that servant leadership is "soft" and shows how the hard work of skilled servant-leaders is exactly what is needed in the alpha worlds of public safety and emergency services." - Duane Trammell, President, Trammell McGee-Cooper & Associates, Inc“Eric Russell is a pioneer in applying the principles of servant leadership to the communities of brave police, fire, and emergency services responders. This book is destined to be a classic reference work for the field.”-Don M. Frick, PhD, Authorized Robert Greenleaf biographer and co-author of Seven Pillars of Servant Leadership: The Wisdom of Leading by Serving.“In Command of Guardian speaks great leadership truths to first responder communities throughout the world. This is an important work for those in command of the men and woman who put their lives on the line to save others.” – Christophe Libeau, Lieutenant Colonel, Brigade de Sapeurs-Pompiers de Paris

In Conclusion, Don't Worry About It

by Lauren Graham

Advice for graduates and reflections on staying true to yourself from the beloved Gilmore Girls actress and New York Times bestselling author of the memoir Talking as Fast as I Can and the novel Someday, Someday, Maybe. “If you’re kicking yourself for not having accomplished all you should have by now, don’t worry about it. Even without any ‘big’ accomplishments yet to your name, you are enough.” In this expansion of the 2017 commencement speech she gave at her hometown Langley High, Lauren Graham, the beloved star of Gilmore Girls and Parenthood, reflects on growing up, pursuing your dreams, and living in the here and now. “Whatever path you choose, whatever career you decide to go after, the important thing is that you keep finding joy in what you’re doing, especially when the joy isn’t finding you.” In her hilarious, relatable voice, Graham reminds us to be curious and compassionate, no matter where life takes us or what we’ve yet to achieve. Grounded and inspiring—and illustrated throughout with drawings by Graham herself—here is a comforting road map to a happy life. “I’ve had ups and downs. I’ve had successes and senior slumps. I’ve been the girl who has the lead, and the one who wished she had the bigger part. The truth? They don’t feel that different from each other.”

In Defence of Science: Science, Technology, and Politics in Modern Society

by Jack Grove

Science holds a central role in the modern world, yet its complex interrelationships with nature, technology, and politics are often misunderstood or seen from a false perspective. In a series of essays that make extensive use of original work by sociologists, historians, and philosophers of science, J.W. Grove explores the roles and relationships of science in modern technological society. Modern Science can be viewed from four related perspectives. It is an expression of human curiosity – a passion to understand the natural world: what it is made of, how it is put together, and how it works. It is a body of practice – a set of ways of finding out that distinguish it from other realms of inquiry. It is a profession – a body of men and women owing allegiance to the pursuit of knowledge – and for those people, a career. And it is a prescriptive enterprise in that the increase of scientific understanding makes it possible to put nature to use in new kinds of technology. Each of these aspects of science is today the focus of critical scrutiny and, often, outright hostility. With many examples, Grove exposes the threats to science today: its identification with technology, its subordination to the state, the false claims made in its name, and the popular intellectual forces that seek to denigrate it as a source of human understanding and progress.

In Defence of Objectivity (Routledge Studies in Critical Realism)

by Andrew Collier

First Published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.

In Defence of Philanthropy

by Beth Breeze

Running down "do-gooders" has become a popular pastime in recent years. Journalists and academics alike have lampooned and criticized philanthropists and big donors for their charitable activities, which are often characterized as a means of self-aggrandisement or tax evasion. Yet, it is widely acknowledged that philanthropy - from the establishment of Carnegie libraries in the nineteenth century to the recent global health interventions of the Gates Foundation - has played a critical role in both developed and developing societies. <p><p>In an impassioned defence of the role of philanthropy in society, Beth Breeze tackles the main critiques levelled at philanthropy and questions the rationale for undermining and disparaging philanthropic acts. She contends that although it might be flawed, philanthropy is a sector that ought to be celebrated and championed so that an abundance of causes and interests can flourish.

In Defense of Anarchism

by Robert Paul Wolff

In Defense of Anarchism is a 1970 book by the philosopher Robert Paul Wolff, in which the author defends individualist anarchism. He argues that individual autonomy and state authority are mutually exclusive and that, as individual autonomy is inalienable, the moral legitimacy of the state collapses.

In Defense of Anthropology: An Investigation of the Critique of Anthropology

by Herbert S. Lewis

This book argues that the history and character of modern anthropology has been egregiously distorted to the detriment of this intellectual pursuit and academic discipline. The "critique of anthropology" is a product of the momentous and tormented events of the 1960s when students and some of their elders cried, "Trust no one over thirty!" The Marxist, postmodern, and postcolonial waves that followed took aim at anthropology and the result has been a serious loss of confidence; both the reputation and the practice of anthropology has suffered greatly. The time has come to move past this damaging discourse. Herbert S. Lewis chronicles these developments, and subjects the "critique" to a long overdue interrogation based on wide-ranging knowledge of the field and its history, as well as the application of common sense. The book questions discourses about anthropology and colonialism, anthropologists and history, the problem of "exoticizing'the Other,'" anthropologists and the Cold War, and more. Written by a master of the profession, In Defense of Anthropology will require consideration by all anthropologists, historians, sociologists of science, and cultural theorists.

In Defense of Barbarism: Non-Whites Against the Empire

by Louisa Yousfi

A provocative, beautiful and defiant essay highlighting the pitfalls of integration in France by a talented young writer with North African rootsIs social integration all it&’s cracked up to be? Not in the defiant view of first-time French author Louisa Yousfi, who herself has North African roots. Taking its inspiration from the leading Algerian writer Kateb Yacine(&‘I&’m better off not being too cultivated. I have to retain a certain barbarianism&’), this provocative essay explores ways of resisting the cultural and moral hegemony of the French "Empire."Citing a wide range of cultural references, from the characters of Chester Himes and Toni Morrison to the in-your-face rap lyrics of the &‘street prophets&’ Booba and PNL, she extolls the virtues of her inner barbarian and champions those brave souls who refuse to be &‘domesticated&’.Challenging the conventional wisdom that posits integration as an unalloyed good, she shows how assimilation can equate to the loss of traditions, religion, language, and culture. And, whether discussing 9/11, the Algerian colonial era, the media treatment of celebrities of Arab origin, or the second-class status of French citizens from an immigrant background, she holds an uncompromising mirror up to the West and its moral shortcomings, as if to say: a barbarian I may be, but who is the real monster?Yousfi, a young, charismatic and dynamic author who uses a refreshingly wide range of cultural reference points, including rap music, to construct her argument, opens up the path of a decolonial cultural politics and an aesthetics of resistance.

In Defense of Faith

by David Brog

Religious faith is under assault. In books and movies and on television, militant secular critics attack religion with a renewed vigor. These "new atheists" repeat a two-part mantra: that religious faith is hopelessly irrational and that those possessed of such faith are responsible for the hatred and bloodshed that has plagued humanity. Abandon religion, they urge us, and the world will at last live in peace.In Defense of Faith examines this proposition in the context of Western civilization and the Judeo-Christian tradition and asserts that, far from encouraging hatred and violence, the Judeo-Christian tradition has easily been the most effective curb upon the dark defects of human nature and our best tool in the struggle for humanity.From the Christian activists who fought to stop the genocide of Indians in South America and their ethnic cleansing in North America, to the abolition of African slavery on both sides of the Atlantic, and on to modern human rights activists from Martin Luther King Jr. to the rock star Bono-In Defense of Faith rebuts the fashionable arguments against religion and presents the strong and lasting record of the Judeo-Christian idea. History has not been as kind to the atheist model: every time it is put to the test, we have reverted to the most base, violent instincts of our selfish genes.

In Defense of Housing: The Politics of Crisis

by David Madden Peter Marcuse

In every major city in the world there is a housing crisis. How did this happen and what can we do about it?Everyone needs and deserves housing. But today our homes are being transformed into commodities, making the inequalities of the city ever more acute. Profit has become more important than social need. The poor are forced to pay more for worse housing. Communities are faced with the violence of displacement and gentrification. And the benefits of decent housing are only available for those who can afford it.In Defense of Housing is the definitive statement on this crisis from leading urban planner Peter Marcuse and sociologist David Madden. They look at the causes and consequences of the housing problem and detail the need for progressive alternatives. The housing crisis cannot be solved by minor policy shifts, they argue. Rather, the housing crisis has deep political and economic roots—and therefore requires a radical response.

In Defense of Love: An Argument

by Ron Rosenbaum

From the acclaimed author of The Shakespeare Wars and Explaining Hitler comes a stirring manifesto on love in the modern age.Who wrote the book of love?In an impassioned polemic, Ron Rosenbaum—who has written books on the mysteries of Hitler&’s evil, the magic of Shakespeare&’s words, and the terrifying power of thermonuclear explosions—takes on perhaps his greatest challenge: the nature of love. Rosenbaum argues that what we know as love is imperiled now by the quantifiers, the digitizers, and their algorithms, who all seek to reduce love to electrical, chemical, and mathematical formulas.Rosenbaum brings excitement to his thinking as he interrogates the neuroscience of love, with its &“trait constellations,&” and the efforts of others to turn all human lovers into numerical configurations. He asks us why our culture has become so obsessed with codifying and quantifying love through algorithms. The very capacity that makes us human, Rosenbaum argues, is being taken over by numerical methods of explanation.In Defense of Love is more than an examination of the intersection of love with literature and science. It is a celebration of the persistence of a mysterious and uncanny phenomenon: the inexorable power of love.

In Defense of Married Priesthood: A Sociotheological Investigation of Catholic Clerical Celibacy (Routledge Studies in the Sociology of Religion)

by Vivencio O. Ballano

This book offers an analysis of the sociological, historical, and cultural factors that lie behind mandatory clerical celibacy in the Roman Catholic Church and examines the negative impact of celibacy on the Catholic priesthood in our contemporary age. Drawing on sociological theory and secondary qualitative data, together with Church documents, it contends that married priesthood has always existed in some form in the Catholic Church and that mandatory universal celibacy is the product of cultural and sociological contingencies, rather than sound doctrine. With attention to a range of problems associated with priestly celibacy, including sexual abuse, clerical shortages, loneliness, and spiritual sloth, In Defense of Married Priesthood argues that the Roman Catholic Church should permit marriage to the priesthood in order to respond to the challenges of our age. Presenting a sociologically informed alternative to the popular theological perspectives on clerical celibacy, this book defends the notion of the married priesthood as legitimate means of living the vocation of Catholic priesthood—one which is eminently fitting for the contemporary world. It will therefore appeal to scholars and students of religion, theology, and sociology.

In Defense of Plural Marriage

by Den Otter, Ronald C.

With over half of Americans now in favor of marriage equality, it is clear that societal norms of marriage are being quickly redefined. The growing belief that the state may not discriminate against gays and lesbians calls into question whether the state may limit other types of marital unions, including plural marriage. While much has been written about same-sex marriage, as of yet there has been no book-length legal treatment of unions among three or more individuals. The first major study on plural marriage and the law, In Defense of Plural Marriage begins to fill this lacuna in the scholarly literature. Ronald C. Den Otter shows how the constitutional arguments that support the option of plural marriage are stronger than those against. Ultimately, he proposes a new semi-contractual marital model that would provide legal recognition for a wide range of intimate relationships.

In Defense of Plural Marriage

by Ronald C. Den Otter

With over half of Americans now in favor of marriage equality, it is clear that societal norms of marriage are being quickly redefined. The growing belief that the state may not discriminate against gays and lesbians calls into question whether the state may limit other types of marital unions, including plural marriage. While much has been written about same-sex marriage, as of yet there has been no book-length legal treatment of unions among three or more individuals. The first major study on plural marriage and the law, In Defense of Plural Marriage begins to fill this lacuna in the scholarly literature. Ronald C. Den Otter shows how the constitutional arguments that support the option of plural marriage are stronger than those against. Ultimately, he proposes a new semi-contractual marital model that would provide legal recognition for a wide range of intimate relationships.

In Defense of Politicians: The Expectations Trap and Its Threat to Democracy (Controversies in Electoral Democracy and Representation)

by Stephen K. Medvic

Politicians are reviled. From jokes on late-night TV talk shows to radio show rants and from public opinion polls to ubiquitous conventional wisdom--politicians are among the most despised professional class in modern society. Drawing on seminal work in political science, Stephen K. Medvic convincingly argues to the masses that this blanket condemnation of politicians is both unfair and unwarranted. While some individual politicians certainly deserve scorn for misjudgments, moral failings, or even criminal acts, the assumption that all of them should be cast in a similar light is unjustified. More importantly, that deeply cynical assumption is dangerous to the legitimacy of a democratic system of government. Politicians, as a class, deserve respect, not out of blind obedience to authority but because democratic deliberation requires it. Medvic explains how cognitive biases in the way people reason often lead us to draw unjustified conclusions of politicians in general based on the malfeasance of some. Scandals involving politicians are likely to be remembered and to serve as "evidence" of the belief that "they all do it. " Most politicians, in fact, care deeply about their cities, states, and nation. But they face a trap of unrealistic and contradictory expectations from the public about how politicians should behave. Medvic, in turn, demonstrates the necessity of ambition, the utility of politics for resolving conflicts peacefully, and the value of ideology in framing political choices. In the end, citizens must learn to tolerate the inherent messiness of politics as the only viable alternative to violent conflict. In the process, we must embrace our role in the political system as well.

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