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Leading Change While Loving People: Change Management Insights from the Non-profit Sector
by Yulee LeeFilled with stories of successful social change leadership in diverse contexts, this book demonstrates that the best change agents love the people involved most of all. Many people have experienced change trauma under leaders whose agenda was more important than anything—or anyone—else, so it is no wonder that change failure rates are often reported as 40% to 70%. There is another way: change leaders who work to solve some of the world’s toughest problems realize that working with others is necessary to accomplishing a social change mission. This book shares the insights of those who lead social change in the non-profit sector, and shows how they catalyze the urgency for, connect people toward, and continue momentum for a desired change. Their stories reveal three interconnected dimensions of leading change: people (relationships for change), process (communicating for change), and purpose (the change mission). Ultimately, readers will learn that strengthening social capital (people), centering marginal voices (process), and aligning stakeholders to the change mission (purpose) are critical to the work of change agents who value relationships. Leveraging well-known models and elevating little-heard voices, this book flips the script of conventional leadership books by focusing on non-profit social change leaders rather than business titans. Students, managers, and leaders across sectors will value these new insights, along with a relationally focused process and strategy for leading change and practical tips and recommendations for implementation.
Leading Change toward Sustainability: A Change-Management Guide for Business, Government and Civil Society
by Bob DoppeltAs the world struggles to cope with the growing threat of a global carbon crisis, Doppelt has revised one of the best books ever written about change management, leadership and sustainability to focus on de-carbonisation. Doppelt's research, presented in this hugely readable book, demystify the sustainability-change process by providing a theoretical framework and a methodology that managers can use to successfully transform their organisations to embrace sustainable development. Filled with case examples, interviews and checklists on how to move corporate and governmental cultures toward sustainability, the book argues that the key factors that facilitate change appear in the successful efforts at companies such as AstraZeneca, Nike, Starbucks, IKEA, Chiquita, Interface, Swisscom and Norm Thompson and in governmental efforts such as those in the Netherlands and Santa Monica in California. For these and other cutting-edge organisations, leading change is a philosophy for success. Leading Change toward Sustainability has been used by change leaders around the world to guide their internal global warming and sustainability organisational change initiatives. This new edition is essential reading for leaders from all types of organisations.
Leading Change, With a New Preface by the Author
by John P. KotterThe international bestseller-now with a new preface by author John Kotter.Millions worldwide have read and embraced John Kotter's ideas on change management and leadership.From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession-we've learned that widespread and difficult change is no longer the exception. It's the rule. Now with a new preface, this refreshed edition of the global bestseller Leading Change is more relevant than ever.John Kotter's now-legendary eight-step process for managing change with positive results has become the foundation for leaders and organizations across the globe. By outlining the process every organization must go through to achieve its goals, and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work. Leading Change is widely recognized as his seminal work and is an important precursor to his newer ideas on acceleration published in Harvard Business Review.Needed more today than at any time in the past, this bestselling business book serves as both visionary guide and practical toolkit on how to approach the difficult yet crucial work of leading change in any type of organization. Reading this highly personal book is like spending a day with the world's foremost expert on business leadership. You're sure to walk away inspired-and armed with the tools you need to inspire others. Published by Harvard Business Review Press.
Leading Change: How Successful Leaders Approach Change Management
by Paul LawrenceIt is often claimed that 70% of organizational change efforts fail, despite the popularity of linear change models. However these linear approaches to change are often based on the premise that change is predictable and straightforward, when actually change is complex, with the 'human' element often changing the functioning of the organizational system as a whole. Leading Change provides the practical framework that allows leaders to actively engage with a complex adaptive system to bring about successful organizational change. Supported by academic research, and grounded with a range of examples and cases, the book offers a genuine, viable alternative to existing approaches.
Leading Contemporary Organizations: Psychodynamic Perspectives on Crisis and Change
by Amy L. FraherWhy do organizations fail? What hinders otherwise responsible leaders from recognizing looming disasters? What prevents well-intentioned people from responding properly to an emerging crisis? Using systems psychodynamics to analyze an array of international crises, Amy L. Fraher explores ethical challenges at Silicon Valley tech companies, the Wall Street implosions that led to the 2008 financial industry crash, and a wide range of social crises, policy failures, and natural disasters, offering a crisis management philosophy applicable in diverse settings. Rather than viewing crises as anomalies that cannot be anticipated, Fraher persuasively argues that crises can, and should, be embraced as naturally occurring by-products of any organization's change management processes. If leaders do not proactively manage organizational change, they will inevitably manage crisis instead. This accessible textbook will appeal to business students and researchers studying leadership, change and crisis, as well as progressive-minded business leaders keen to improve their own organizations.
Leading Continuous Change: Navigating Churn in the Real World
by Bill PasmoreMost change efforts fail because most change methods are built to deal with single challenges in a nice, neat, linear way. But leaders know that today, pressures for change don't come at you one at a time; they come all at once. It's like riding a roller coaster: sudden drops, jarring turns, anxious climbs into the unknown. Drawing on his years of experience at the Center for Creative Leadership and Columbia University, Bill Pasmore offers a four-part model and four mindsets that allow leaders to deal with multiple changes simultaneously without drowning in the churn. The first step, Pasmore says, is to Discover which external pressures for change are the most necessary to address. The key here is to think fewer-step away from the buffet of possibilities and pinpoint the highest-impact options. Then you need to Decide how many change efforts your organization can handle. Here the mindset is to think scarcer-you have only so many people and so many resources, so how do you best use them? Once you've figured that out, it's time to Do-and here you want to think faster. Streamline processes and engage in rapid prototyping so you can learn quickly and cost-effectively. The last step is to Discern what worked and what didn't, so think smarter-develop metrics, identify trends, and make sure learnings are disseminated throughout the organization.For each stage of the process, Pasmore offers detailed advice, practical tools, and real-world examples. This book is a comprehensive guide to navigating change the way it happens now.
Leading Continuous Improvement Projects: Lessons from Successful, Less Successful, and Unsuccessful Continuous Improvement Case Studies
by Jose Arturo Garza-Reyes Fernando Gonzalez AleuThis book is a reference for continuous improvement project (CIP) leaders/facilitators in manufacturing and service organizations, students (undergraduate and graduate), academics responsible for managing senior projects (Capstone Projects) and teaching quality courses, and researchers interested in how organizations could produce more effective and efficient continuous improvement initiatives and projects. The authors collected and analyzed information and results from CIPs they facilitated or co-advised, such as the improvement of the service level in a bottle manufacturing organization, reduction of changeover in a brewery manufacturing organization, reduction of ambulance response time, and reduction of scrap in a steel transformation manufacturing organization. Many of the CIPs were previously part of award-winning white papers documenting critical improvements. Throughout this book, readers will learn: different types of CIPs metrics to identify successful CIPs the 53 factors related to CIPs success how to manage CIPs behaviors to achieve outstanding results from CIPs. Three of the chapters are supplemented with three or more case studies. In addition, the final chapter includes a list of behaviors expected from directors, continuous improvement managers, CIP leaders/facilitators, and CIP team members to obtain the major benefits from CIPs.
Leading Cultural Change
by David Potter James MccalmanWith coverage of the major theories and concepts alongside diagnostic tools and a practical framework for implementation, Leading Cultural Change will help the reader analyse and diagnose their current organizational culture, become aware of the key challenges and how to overcome them and learn how to adapt their leadership style, ensuring they are fit to lead a cultural change programme. Taking in core topics such as change context, language and dialogue as a key cultural process and the change team process, it uses a longitudinal case study of Cordia, a public sector organization transitioning into an LLP, to enhance learning and understanding. Leading Cultural Change is a unique text, rooted in behavioural sciences, which explores the topic as an organizational necessity to achieving sustained competitive advantage.
Leading Culture Change in Global Organizations
by Daniel Denison Colleen Lief Nancy Lane Robert HooijbergFilled with case studies from firms such as GT Automotive, GE Healthcare China, Vale, Dominos, Swiss Re Americas Division, and Polar Bank, among others, this book (written by Dan Denison and his co-authors) combines twenty years of research and survey results to illustrate a critical set of cultural dynamics that firms need to manage in order to remain competitive. Each chapter uses a case as a means to illustrate an important aspect of culture change focusing on seven common culture-change dilemmas including creating a strategic alignment, keeping strategy simple, and more.
Leading Digital Strategy
by Christopher Bones James HammersleyFor a business to thrive competitively in today's marketplace, it needs to have an effective e-commerce channel. Getting it right opens up new markets and opportunities; getting it wrong leads to declining revenues and profitability. To ensure effectiveness, business leaders and decision-makers must understand how e-commerce channels work to make the best strategic choices for their business. Drawing on experience in consulting to large complex organisations and ground-breaking primary research with senior executives from leading corporations, Leading Digital Strategy creates a convincing case for action and offers practical strategies, methodologies and models to improve the effectiveness of a company's online offering. It explores how to align organizational structure with wider goals and implement a customer-centric culture. With coverage of the key digital trends, tools and technologies affecting business today, it provides a practical framework for multi-channel success. This book challenges leaders to become as fluent and creative in digital as they are in finance, sales and marketing, and equips them to choose the right strategy and the right people to make it happen. With strategies for improved operational performance and enhanced engagement from senior management, Leading Digital Strategy gives readers the power to drive forward effective digital initiatives and realize rewarding opportunities for change.
Leading Digital: Turning Technology into Business Transformation
by George Westerman Andrew Mcafee Didier BonnetLeading Digital makes the provocative argument that the next imminent phase of digital technology adoption - driven by the convergence of mobility, analytics, social media, cloud computing, and embedded devices - will make everything that’s happened so far look like a prelude. The authors, a trio of highly regarded thought leaders on corporate digital transformation, say changes in the digital realm so far have focused on high tech and media companies - but there’s still a whopping 94% of the business economy that needs to change. This book will show them how. George Westerman of MIT, Didier Bonnet of Capgemini Consulting, and Andrew McAfee, also at MIT, say there is opportunity for these businesses to learn from those that have already mastered the digital landscape. Based on a study of more than 400 large, mainstream firms in every industry around the globe, the authors usefully break down how these organizations have used their own digital transformation to gain strategic, competitive advantage. Readers will learn how these digital leaders have transformed their businesses through smart and rigorous digital investments, and through smart and effective leadership of the change. Leading Digital offers practical, real-life tested frameworks that can be instantly applied. Case studies include Nike, Caesars, Burberry, Asian Paints, Pages Jaunes, Codelco, and more.
Leading Edge Technologies in Fashion Innovation: Product Design and Development Process from Materials to the End Products to Consumers (Palgrave Studies in Practice: Global Fashion Brand Management)
by Young-A LeeThis book offers cutting-edge knowledge on various design and product development related technologies, and applications of these technologies in fashion. Further, it envisions the future of these technologies when designing and engineering apparel-related products. Demonstrating how theory turns into practice, this volume presents the analysis of cases representing a successful collaboration between innovative technology and fashion. These current examples of industry and consumer cases with the use of various technologies will allow readers to fully connect how the industry currently implements these technologies into product design and development process as well as communicating with consumers. This text will serve as a valuable resource to researchers and educators in the fields of supply chain management, branding, marketing, fashion studies, textiles, and product design.
Leading Effective Engineering Teams: Lessons for Individual Contributors and Managers from 10 Years at Google
by Addy OsmaniIn this insightful and comprehensive guide, Addy Osmani shares more than a decade of experience working on the Chrome team at Google, uncovering secrets to engineering effectiveness, efficiency, and team success. Engineers and engineering leaders looking to scale their effectiveness and drive transformative results within their teams and organizations will learn the essential principles, tips, and frameworks for building highly effective engineering teams.Osmani presents best practices and proven strategies that foster engineering excellence in organizations of all sizes. Through practical advice and real-world examples, Leading Effective Engineering Teams empowers you to create a thriving engineering culture where individuals and teams can excel. Unlock the full potential of your engineering team and achieve unparalleled success by harnessing the power of trust, commitment, and accountability.With this book, you'll discover:The essential traits for engineering effectiveness and the pitfalls to avoidHow to cultivate trust, commitment, and accountability within your teamStrategies to minimize friction, optimize career growth, and deliver maximum valueThe dynamics of highly successful engineering teams and how to replicate their achievementsHow to implement a systems thinking approach for everyday problem-solving and decision-makingSelf-advocacy techniques to enhance your team's visibility and recognition within the organization
Leading Giants: A Leader's Guide to Maximum Influence
by Dave DurandNo matter your position or industry, Leading Giants offers proven strategies that will rapidly expand your influence to get you the results you want.It is clear that leaders carry a unique burden. They are guardians, protectors, providers, judges, helpers, servants, counselors, and friends—and only a Giant can be all those at one time. Leaders live and die with the actual results they create, and those results are created with and through the people they lead. Dave Durand spent 35 years founding, leading, and selling companies with more than a billion dollars in combined sales. Having led hundreds of thousands of people, he distills leadership influence in usable terms. Leading Giants illuminates the Four Superpowers of a Leader, how to rapidly expand your influence, and that in order to succeed, strangely, you have to &“think like a criminal.&” In addition to building greatness in yourself, your team, and your organization, Leading Giants will help you: Become a Giant—someone who has unlocked their maximum potential in business and in life Inspire great results in those around you—creating profit and long-term wealth for your business Attract and retain incredible talent (other Giants)—keeping all the best players on your team WIN against your competitors By learning to serve as a firm but compassionate leader in the face of challenges, you will do the right things, the right way, and reap the benefits. Because life and business are full of good people engaging in destructive behavior, influencing people away from vice and into virtue is the key to peace, prosperity, and profits. Filled with personal stories from Durand&’s decades of founding, leading, scaling, and selling businesses, plus actionable lessons readers can use to increase the impact of their leadership, Leading Giants offers a fresh and empowering perspective, helping readers set their sights on true success and providing them a practical guide for the journey. If you want success, extraordinary results, and a winning culture, Leading Giants will show you how.
Leading Global Diversity, Equity, and Inclusion: A Guide for Systemic Change in Multinational Organizations
by Rohini AnandThis book offers five proven principles so multinational companies can advance diversity, equity, and inclusion with a nuanced understanding of local contexts across countries and cultures. It's easy to fall into the trap of using a single-culture worldview when implementing global DEI in organizations. But what makes DEI change efforts successful in one country may have opposite, unintended consequences in another. How do companies find the right balance between anchoring their efforts locally while pushing for change that may disrupt existing power dynamics? This is the question at the heart of global DEI work. Along with practical advice and examples, Rohini Anand offers five overarching principles derived from her own experience leading global DEI transformation and interviews with more than sixty-five leaders to provide a through line for leading global DEI transformation in divergent cultures.Local relevance—understanding markets and acknowledging local beliefs, regulations, and history—is essential for global success. This groundbreaking book explicitly details how to take local histories, laws, and practices into account in DEI transformation work while promoting social justice worldwide.
Leading Hybrid Organisations: How to Build Trust, Collaboration and a High-Performance Culture
by Michael DraytonHybrid working on a large scale arrived suddenly with the COVID-19 pandemic. And it’s here to stay. Going beyond the quick-fix solutions that emerged during the transition, this book takes a deeper, systems approach to leading a hybrid organisation to help managers understand the real, ‘beneath the surface’ issues in hybrid working.Established ways of managing everyday problems, such as workflow, communication and performance management, now seem inadequate when some members of staff are in the office and others are working remotely. In addition to day-to-day management tasks, there are also more complex challenges such as developing a cohesive team and organisational culture and a strong attachment to the organisation. Drawing on contemporary management theory, behavioural science, psychoanalysis and social psychology, the book explains the impacts and how to address areas such as: team and organisational identity; recruitment and retention of talent; personality and hybrid working; team dynamics; performance management; security and insider risk; well-being, burnout and engagement; diversity equality and inclusion; ESG; and handling conflict.This engaging book empowers leaders and managers by enabling them to understand the dynamics of hybrid working, and giving them the tools to influence these processes to improve their effectiveness in the organisation.
Leading Innovation: Creating Workplaces Where People Excel So Organizations Thrive
by Brian Mcdermott Gerry Sexton<p>Learn how to create a culture of perpetual innovation and ensure sustainable excellence. For leaders and managers who believe people are their organization’s most important asset.</p>
Leading Issues in Black Political Economy
by Thomas D. BostonLeading Issues in Black Political Economy brings together the foremost experts on issues ranging from employment, training, and education of African Americans. It also emphasizes macro-economic concerns of business development with special emphasis on long-term trends of black-owned businesses. The work emphasizes welfare considerations in an anti-welfare epoch, and the role of affirmative action now that it is under attack. Attention is given to the role of race in the continuing disparity of income distribution in American society. The highlights of Leading Issues include "An Employment and Business Strategy for the Next Century: A Comment," by Thomas D. Boston; "Long Term Trends and Prospects for Black-owned Business," by Andrew F. Brimmer; "Is the U.S. Small Business Administration a Racist Institution?" by Timothy Bates; "Worker Re-Training and Labor Market Outcomes: A New Focus for Labor Research," by James B. Stewart; "Race, Cognitive Skills, Psychological Capital, and Wages," by Arthur H. Goldsmith, William Darity, Jr., and Jonathan R. Veum; and "Reparations and Public Policy," by Richard F. America. The overall findings suggest that empirical wage equation specifications do matter. The role of psychological capital is critical in the marketplace. Race is indeed an important determinant of wages-especially when the influence of both cognitive skills and psychological capital are included in the wage equation. This volume will be of crucial interest to economists, political scientists, sociologists, and policy analysts studying African-American life. Thomas D. Boston is editor of the Review of Black Political Economy and professor of economics at the Georgia Institute of Technology. He is the co-editor, with Catherine L. Ross, of The Inner City: Urban Poverty and Economic Development in the Next Century, also available from Transaction.
Leading Lean by Living Lean: Changing How You Lead, Not Who You Are
by Philip HoltIn Leading Lean by Living Lean, Philip Holt details and explains what is probably the most important part of becoming a Lean Leader -- living and practicing what you preach. To do this you must believe in what you’re doing, understand what it means and what you need to do, and do it every day. The author, through his engineering background, has fully embraced the Plan-Do-Check-Act (PDCA) model of Deming / Shewhart but has adapted David Bovis’ Believe-Think-Feel-Act (BTFA) model to understand why logic and facts are very often not the principal players in the game of change. In this book, Holt author describes how you can take both the PDCA and BTFA models into account and has sectioned the book into three prime parts: 1. Head -- How you learn and understand the Lean principles and their application. 2. Hands -- How you practice Lean Leadership daily. 3. Heart -- How you internalize and believe in Lean Leadership. Through this book, you, the Lean practitioner, whether aspiring or experienced, will have everything that you need to “lead it,” “do it,” and “live it.” The nature of this book is more “why to” than “how to” – the author knows that he cannot tell you how to lead, do, or live Lean; he can only explain why it is so important and share his knowledge, experiences, failures, and successes. This book isn’t so much a self-help book as a self-reflection book and it can point you in the proper direction, but… the book won’t change you; only you can change you! Essentially, with this book, the author wants those who think of Lean as a toolkit, who believe that Lean can be project managed, or who argue about Lean versus Six Sigma and misunderstand the fundamental depth of impact that true Lean Leadership has on an organization to be disabused of any or all of those notions. This book is aimed at those leaders who seek to experience the full transformative effects of Lean in their organizations and want to practice it at the principle level of deployment. Holt's aim is to help business leaders enhance who they are by changing what they do and the way that they do it
Leading Lean by Living Lean: Changing How You Lead, Not Who You Are
by Philip HoltIn Leading Lean by Living Lean, Philip Holt details and explains what is probably the most important part of becoming a Lean Leader -- living and practicing what you preach. To do this you must believe in what you’re doing, understand what it means and what you need to do, and do it every day. The author, through his engineering background, has fully embraced the Plan-Do-Check-Act (PDCA) model of Deming / Shewhart but has adapted David Bovis’ Believe-Think-Feel-Act (BTFA) model to understand why logic and facts are very often not the principal players in the game of change. In this book, Holt author describes how you can take both the PDCA and BTFA models into account and has sectioned the book into three prime parts: 1. Head -- How you learn and understand the Lean principles and their application. 2. Hands -- How you practice Lean Leadership daily. 3. Heart -- How you internalize and believe in Lean Leadership. Through this book, you, the Lean practitioner, whether aspiring or experienced, will have everything that you need to “lead it,” “do it,” and “live it.” The nature of this book is more “why to” than “how to” – the author knows that he cannot tell you how to lead, do, or live Lean; he can only explain why it is so important and share his knowledge, experiences, failures, and successes. This book isn’t so much a self-help book as a self-reflection book and it can point you in the proper direction, but… the book won’t change you; only you can change you! Essentially, with this book, the author wants those who think of Lean as a toolkit, who believe that Lean can be project managed, or who argue about Lean versus Six Sigma and misunderstand the fundamental depth of impact that true Lean Leadership has on an organization to be disabused of any or all of those notions. This book is aimed at those leaders who seek to experience the full transformative effects of Lean in their organizations and want to practice it at the principle level of deployment. Holt's aim is to help business leaders enhance who they are by changing what they do and the way that they do it
Leading Lean: Ensuring Success and Developing a Framework for Leadership
by Jean DahlCompanies from startups to corporate giants face massive amounts of disruption today. Now more than ever, organizations need nimble and responsive leaders who know how to exploit the opportunities that change brings. In this insightful book, Jean Dahl, a senior executive and expert in the Lean mindset and its methods, demonstrates why you need to embrace Modern Lean principles and thinking to redefine leadership in this age of digital disruption in order to continuously evolve the Lean enterprise.Drawing on nearly three decades of corporate and consulting experience, Ms. Dahl lays out a new holistic framework for developing Modern Lean leaders. Through personal experiences and compellingreal-world case studies, she explains specific steps necessary for you and your company to proactively understand and respond to change.Understand the leadership challenges Lean leaders face in our 21st century global economyExplore the six dimensions of the Modern Lean Framework™Learn and apply the nine steps necessary to become a Lean leaderUse Modern Lean methods to build a culture of continuous learning that can be sustained and maintained within your organizationSeize competitive advantage by embracing Modern Lean to tbuild an enterprise that understands how to respond to disruption
Leading Life-Changing Small Groups: Over 225,000 Copies Sold (Groups That Grow Ser.)
by Bill DonahueNow revised, a comprehensive leadership tool for small group leaders and for churches seeking to structure their ministries around small groups.
Leading Meetings and Teams: Manga for Success (Manga for Success)
by Masumi TaniLEARN TO FACILITATE PRODUCTIVE MEETINGS AND BUILD HIGH-PERFORMING TEAMS WITH MANGA FOR SUCCESS! Shigeo, an employee of a building material manufacturing company, is sent to a regional office to improve sales. Along the way, he encounters challenges engaging with the local team but, with advice from a helpful facilitation specialist, Mayumi, he eventually learns to build the skills of his colleagues and cobble together a high-performing team. You’ll also learn about: How to run an effective business meeting How to productively use a variety of meeting tools Facilitating fruitful brainstorming sessions Using effective communication to lead your team to success Leading Meetings and Teams is a practical and hands-on book that will earn a place on the bookshelves of managers, executives, and early-career professionals everywhere. Find out why the Manga For Success series—now available in English for the first time—is so popular in Japan, Korea, and beyond.
Leading Mindfully for Healthy and Successful Schools: Beyond the Traditional Progressive Divide
by Aurora ReidSchools are increasingly expected to improve mental health and well-being and academic outcomes for students. However, the debate about well-being and school improvement is often unhelpfully polarised with attachment-informed and restorative-justice approaches pitted against structures and systems that instil discipline. This book seeks to take a ‘middle way’, looking at how these perspectives might complement one another, and argues that healthy teacher-student relationships require an adult that is both attuned to their students’ needs and able to hold boundaries with them. Setting out conception of leadership that is clear, compassionate, and self-aware, Leading Mindfully for Healthy and Successful Schools draws on therapeutic and educational research to identify key strategies for improving well-being across schools that are sustainable in the long term. This book is divided into three sections – Leading Yourself, Leading School Culture and Leading in the Classroom – and the chapters cover the following: Interpersonal neurobiology and the role that attachment plays in our work Self-care and how this can be built into school life The role of structures and relationships Building trust Radical inclusion Building calm and effective classrooms Healthy adult authority Including reflective activities, thought-provoking case studies and key takeaways for every chapter, this is an essential read for all current and aspiring school leaders.