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Services Computing – SCC 2021: 18th International Conference, Held as Part of the Services Conference Federation, SCF 2021, Virtual Event, December 10–14, 2021, Proceedings (Lecture Notes in Computer Science #12995)
by Liang-Jie Zhang Ajay KatangurThis volume constitutes the proceedings of the 18th International Conference on Services Computing 2021, held as Part of SCF 2021 in December 2021 as a virtual event due to COVID-19. The 5 full papers and 2 short papers presented in this volume were carefully reviewed and selected from 21 submissions. It covers the science and technology of leveraging computing and information technology to model, create, operate, and manage business services.
Services to the Aging and Aged: Public Policies and Programs (Issues in Aging)
by Paul K.H. KimThis series attempts to address the topic of aging from a wide variety of perspectives and to make available some of the best gerontological thought and writings to researchers, professional practitioners, and students in the field of aging as well as in other related areas.This volume is an invaluable resource for those persons seeking a broad, comprehensive coverage of current public policies and service programs for the elderly. Besides dealing with present gerontological services, it also explores the emerging challenges that these services must face in the future. One of the outstanding features of the book is that its contributors include some of the most prominent authorities in the field of gerontology. This is an exceptionally important and timely volume and is a much needed addition to the literature on aging.
Serving African American Children
by Sondra JacksonServing African American Children was initiated to present an African American perspective on child welfare issues affecting African American children. The chapters in this volume challenge the child welfare community to ensure that all African American children receive protection, nurturing, and an improved quality of life; to create and sustain mutual communication and support through program development; to ensure that African American consultants are involved in the evaluation of agencies where African American populations represent a significant proportion of the service population; and to increase African American leadership through education and training opportunities in preparation for executive level positions.Major chapters and contributors to Serving African American Children include: "Family Preservation and Support Services: A Missed Opportunity for Kinship Care" by Julia Danzy and Sondra M. Jackson; "Achieving Same-Race Adoptive Placements for African American Children" by Ruth G. McRoy, Zena Oglesby, and Helen Grape; "African American Families and HIV/AIDS: Caring for Surviving Children" by Alma J. Carten and Ilene Fennoy; "A Rite of Passage Approach Designed to Preserve the Families of Substance-Abusing African American Women" by Vanesta L. Poitier, Makini Niliwaambieni, and Cyprian Lamar Rowe; and "An Afrocentric Program for African American Males in the Juvenile Justice System" by Aminifu R. Harvey and Antoinette A. Coleman.The chapters reflect a variety of policy, research, and practice issues; clinical techniques and treatment models; and new perspectives in child welfare. The theme that runs throughout each chapter is the grave concern about the overrepresentation of African American children and families in the child welfare system, and about the limited if not missing influence of the African American perspective on policy and practice. Serving African American Children is a book of vital importance and should be read by all social workers, sociologists, African American studies specialists, and professionals in the field of child welfare.
Serving God in Today's Cities: Facing the Challenges of Urbanization (Operation World Resources (ows) Ser.)
by Dean Merrill Ed Stetzer Patrick JohnstoneWelcome to the world's first urban century. How will you respond? For the first time ever, more people now live in cities than outside them. Cities offer both big headaches and vast opportunities, and agencies that once focused on rural work are increasingly turning their attention to urban centers. Join veteran researcher and missiologist Patrick Johnstone as he explores the fastest growing cities and megacities in the world, showing how Christian workers are addressing people's spiritual, physical, and social needs. In 1962 Patrick Johnstone left England's countryside to serve the bustling townships of apartheid-era South Africa. His pioneering of urban ministries changed his life. Journey with Patrick and Dean Merrill as they share God's heart for the city and introduce pastors, missionaries, and community workers who are addressing urbanization's key challenges. God has a heart for today's cities. See how you can join this urgent mission.
Serving Military Families: Theories, Research, and Application (Textbooks in Family Studies)
by Amy Laura Dombro Shelley Macdermid Wadsworth Angela Pereira Karen Rose Blaisure Tara Saathoff-WellsThis text introduces readers to the unique culture of military families, their resilience, and the challenges of military life. Personal stories from nearly 70 active duty, reservists, veterans, and their families from all branches and ranks of the military bring their experiences to life. A review of the latest research, theories, policies, and programs better prepares readers for understanding and working with military families. Objectives, key terms, tables, figures, summaries, and exercises, including web based exercises, serve as a chapter review. The book concludes with a glossary. Readers learn about diverse careers within which they can make important differences for families. Engaging vignettes are featured throughout: Voices from the Frontline offer personal accounts of issues faced by actual program leaders, practitioners, researchers, policy makers, service members, veterans, and their families. Spotlight on Research highlights the latest studies on dealing with combat related issues. Best Practices review the optimal strategies used in the field. Tips from the Frontline offer suggestions from experienced personnel. Updated throughout including the latest demographic data, the new edition also features: -New chapter (9) on women service members that addresses the accomplishments and challenges faced by this population including sexual bias and assault, and combat-related psychological disorders. - New chapter (10) on veterans and families looks at veterans by era (e.g.WW2), each era's signature issues and how those impact programs and policies, and challenges veterans may face such as employment, education, and mental and physical health issues. -Two new more comprehensive and cohesive chapters (11 & 12) review military and civilian programs, policies, and organizations that support military and veteran families. -Additional information on TBI and PTSD, the deployment cycle, stress and resilience, the possible negative effects of military life on families, same-sex couples and their children, and the recent increase in suicides in the military. -More applied cases and exercises that focus on providing services to military families. Intended as a text for advanced undergraduate or graduate courses on military families or as a supplement for courses on the family, marriage and family, stress and coping, or family systems taught in family science, human development, clinical or counseling psychology, sociology, social work, and nursing, this book also appeals to helping professionals who work with military and veteran families.
Serving Military and Veteran Families: Theories, Research, and Application
by Amy Laura Dombro Karen Rose Blaisure Tara Saathoff-Wells Catherine Walker O’Neal Christina M. Marini Mallory Lucier-Greer Colonel Angela Pereira Shelley M. MacDermid WadsworthServing Military and Veteran Families introduces readers to the unique culture of military families, their resilience, and the challenges of military life. It reviews the latest research, theories, policies, and programs to prepare readers for understanding and working with military and veteran families. It also offers practical knowledge about the challenges that come with military family life and the federal policies, laws, and programs that support military and veteran families. Boasting a new full-color design and rich with pedagogy, the text also includes several boxed elements in each chapter. "Spotlight on Research" highlights researchers who study military and veteran families with the goal of informing and enriching the work of family support professionals. "Voices from the Frontline" presents the real-life stories of support program leaders, practitioners, researchers, policymakers, and most importantly service members and veterans and their families. "Tips from the Frontline" offers concrete, hands-on suggestions based on the experiences and wisdom of the people featured in the text and the broader research and practice communities. Third Edition features: Streamlined focus on theories and the addition of the contextual model of family stress and life course theory, including an interview with Glen Elder in which he shares his perspective on the development of life course theory and how it can be applied to understand development across individuals and cohorts. Personal accounts of 70 program leaders, practitioners, researchers, policymakers, and, significantly, service members, veterans, and family members who offer insight into their personal experiences, successes, and challenges associated with military life. 20 new interviews with service members, veterans, family members, researchers, and clinicians that bring important topics to life. Updated demographics and descriptions of service members, veterans, and their families. Expanded descriptions of mental health treatment approaches with an emphasis on including family members. Updated exercises focused on providing services to military and veteran families. New online resources designed to further enrich discourse and discussion. Serving Military and Veteran Families is designed as a core text for advanced undergraduate or graduate courses on military and veteran families, or as a supplement for related courses taught in family science, human development, family life education, social work, and clinical or counseling psychology programs. Providing a foundation for working with increased sensitivity, knowledge, and respect, the text can also be a useful resource for helping professionals who work with military and veteran families.
Serving the Amish: A Cultural Guide for Professionals (Young Center Books in Anabaptist and Pietist Studies)
by James A. CatesThe first comprehensive cultural guide for professionals who interact with Amish individuals and communities.Serving the Amish is a targeted guide for professionals who care for or interact with Plain people: doctors, nurses, law enforcement officers, judges, social workers, psychotherapists, and addiction counselors, among others. For these professionals, knowing the "what" of Amish life is not enough. They must go deeper, understanding the "why"—the ideologies that both drive and bind this community in a system of beliefs that seems alien to those who embrace the technological and social turbulence of the twenty-first century. James A. Cates draws heavily on his experiences as a clinical psychologist in private practice in northeastern Indiana, a region that is home to more than 35,000 Amish people. He combines anecdotal evidence and first-person narrative to shed light on the social, emotional, and psychological foundations of Amish life to help professionals interact competently and build rapport with Amish clients. He also explains the unique challenges outsiders face in offering aid to a people whose lifestyle and rules dictate a distance from all things worldly. This practical book balances evidence-based principles of care with an emphasis on reducing anxiety and establishing warm relationships. From the police officer dispersing a party full of Amish Youngie to the social worker staffing a child protective services hotline, professionals who work with the Amish will benefit from this one-of-a-kind guide.
Serving the Elderly: Skills for Practice
by Paul KimBroadly speaking there are two kinds of professional practice skills relevant to the burgeoning field of gerontological human service: clinical modalities and macro strategies. This book identifies seven essential approaches to clinical gerontology, including five of the most important macro skills that all professionals in the field will need to acquire, and it presents each of them in a single collection intended to serve as a basic text and reference work for academic and in-service training. Each contributor to this volume speaks with recognized expertise on his/her preferred subject, while mindful of the larger purpose of the collection as a whole. In a concluding chapter, Dr. Kim draws on his own long and successful experience in obtaining financial support for his programs and provides a wealth of useful information on the preparation of grant proposals and the conduct of other fundraising activities. Serving the Elderly is adaptable to the uses of a wide variety of geriatric health care providers, from students and trainees in social work, clinical psychology, and other care-giving professions to already established practitioners who are branching out in gerontology.
Serving the Public Interest: Profiles of Successful and Innovative Public Servants
by Norma M RiccucciThis reader presents a balanced collection of 16 administrative profiles of high-level government and nonprofit officials for course use. The profiles were originally published as part of a series for Public Administration Review. The profiles themselves cover a wide range of public service professionals at the local, state, and federal levels, and are written by a distinguished cast of authors. A concluding chapter by Riccucci pulls together and synthesizes the various themes of the profiles.
Sesgos inconscientes: Como reformular sesgos, cultivar conexiones y crear equipos de alto rendimiento
by Pamela FullerUNA GUÍA OBLIGADA PARA ENTENDER Y TRASCENDER LOS SESGOS EN EL TRABAJO, POR LOS EXPERTOS DE FRANKLINCOVEY. Los sesgos inconscientes nos afectan a todos. Un reclutador se podría decepcionar si un candidato le pregunta sobre la incapacidad por maternidad. A un profesional de Recursos Humanos le puede parecer más atractivo promover a un graduado de una universidad prestigiosa que a uno de una escuela pública. Un líder puede que crea que una mujer está menos preparada para presentar un reporte en la próxima reunión que su colega varón.Sesgos inconscientes explica que estos son el resultado de atajos mentales, de lo que nos gusta y de lo que no nos gusta, pero, indiscutiblemente, son parte de nuestra condición humana. Sin embargo, lo que asumimos y cómo interactuamos con el otro tiene efectos incalculables en nuestro desarrollo profesional. Al reconocer los sesgos, enfatizar en la empatía y la curiosidad, ver a quienes te rodean como personas completas y priorizar el entendimiento verdadero, podremos liberar todo el potencial de cada persona con la que nos relacionemos.
Set Phasers to Teach!: Star Trek in Research and Teaching
by Wilfried Elmenreich John N.A. Brown Stefan Rabitsch Martin GabrielFor 50 years, Star Trek has been an inspiration to its fans around the world, helping them to dream of a better future. This inspiration has entered our culture and helped to shape much of the technology of the early 21st Century.The contributors to this volume are researchers and teachers in a wide variety of disciplines; from Astrophysics to Ethnology, from English and History to Medicine and Video Games, and from American Studies to the study of Collective Computing Systems. What the authors have in common is that some version of Star Trek has inspired them, not only in their dreams of what may be, but in the ways in which they work - and teach others to work - here in the real world. Introduced with references to Star Trek films and television shows, and illustrated with original cartoons, each of the 15 chapters included in this volume provides insights into research and teaching in this range of academic fields.
Set for Success
by Josie Santomauro Margaret Anne CarterTo be successful in today's world, all children need to become competent in emotional, social and organisational skills. This book of easy-to-implement strategies will be an invaluable tool for teaching these essential life skills to children of all abilities. Each chapter provides objectives, lesson ideas, activities and photocopiable worksheets, and adopts an engaging theme appealing to a wide range of interests including science, music, cookery and sports. From developing organisational skills by making use of timetables, reports and note-taking, to promoting self-esteem by creating acrostic poems, Set for Success offers a series of structured yet fun-filled exercises that cater for all learning styles and levels of emotional and social proficiency. This practical resource is ideal for children aged 3-10, and the activities can be easily adapted for older children who need extra support in developing emotional, social and organisational skills.
Set to See Us Fail: Debating Inequalities in the Child Welfare System of New York (Anthropology at Work #3)
by Viola CastellanoExamining the interaction between families and professionals in the child welfare system of New York, this book focuses on how inequalities are reproduced, measured, managed, and contested. The book describes how state institutions and neoliberal governance police the groups which are most represented in the child welfare system, including low income, female-headed families living in racialized neighborhoods. The book also shows how these forms of policing produce unstable terrains, and give rise to contestation among families, communities, and professionals. It questions and re-thinks how state welfare and protection is administered.
Setting Up and Running Effective Staff Appraisals, 7th Edition: and Feedback Review Meetings
by Nigel HuntRegular staff reviews will help an organisation to be effective and efficient (and hence more profitable), and will help the individual employee gain more job satisfaction. A satisfied employee is going to work better; a more profitable company means a happier boss. It's that simple. This book is a thorough, comprehensive guide for anyone involved in staff reviews. It covers: *Conducting appraisals in an open organisation with a narrative focus *Appraisal skills - interview techniques and listening and counselling skills *Eight rules for successful negotiation *The role of job analysis, job description and person specification *Different types of appraisal *Preparing for the appraisal * Conducting the interview and evaluating the appraisal *What can go wrong and what to watch out for *Resolving conflict. Thoroughly revised and updated edition.
Settled out of Court: The Social Process of Insurance Claims Adjustments
by H. Laurence RossFirst published in 1980. Routledge is an imprint of Taylor & Francis.
Settlement Morphology of Budapest
by Csapó Tamás Lenner TiborThis book presents the results of empirical research conducted by the authors, who personally surveyed the people they met on each and every street, square and public space in Budapest. It has four extensive chapters that discuss urban change and structure in Budapest and feature many rich color illustrations. The first chapter looks at the geographical circumstances impacting the city's urban development in a historical context, as well as the evolution of its functions and demographic processes and the development of the ground plan and settlement structure. The second chapter concerns itself with the way the capital city of Hungary is built, demonstrating the horizontal homogeneity and vertical heterogeneity of development together with development types and locations in Budapest. The third chapter was written about the change in Budapest's urban structure, especially in regard to the years after 1990. It lists the major factors influencing urban structure transformation, followed by a detailed analysis of Budapest's functional zones. Lastly, the fourth chapter provides a detailed introduction to each capital city district, including their creation, development and functional structures.
Settlement Schemes in Tropical Africa: A Study Of Organizations And Development (International Library of Sociology)
by Robert ChambersFirst published in 1998. This is Volume XIII of eighteen in the Sociology of Development series. Originally published in 1969, this book is a study of organizations and development of two rural development projects by the author whilst working in the Administration in Kenya: a grazing control programme and the Mwea Irrigation Settlement.
Settlement Spaces: Empirical Study of Four Types of Representative Community Samples (Springer Geography)
by Xiao Wu Lingjin WangThis book examines the settlement space of special communities in China on the community scale from an interdisciplinary approach that combines perspectives from urban planning and sociology. Using the framework of integration response, it theoretically and empirically explores the approaches these communities adopt to survive and evolve. Empirically, this discussion centers on four particular groups, namely international students, land-lost peasants, ethnic minorities, and migrant workers, and offers an analysis of their settlement spaces from different perspectives. Theoretically, this study optimizes the logic of one-way integration as used in classical theories. By constructing a two-way linkage in the theoretical framework of integration response, it provides a multi-scenario interpretation and summary of the laws of survival and evolution that govern the urban settlements of special communities in China. This study conforms to the major transformations that China has undergone in the concepts, models, and orientation of its development since the 18th National Congress of the Chinese Communist Party. Furthermore, it renders profound research value and bears practical significance for the adjustment and management of urban spatial patterns in China, social care for marginalized groups, and the construction of a harmonious and moderately prosperous society. This study provides valuable reference for educators, researchers, and management personnel across various fields, including urban planning, geography, and sociology.
Settlements and Displacement in Turkey: Struggle and Rejuvenation (Routledge Studies in Middle Eastern Society)
by Özlem Erdoğdu Erkarslan Ela Alanyalı AralThis book explores the complex relationship between urban space and displacement in Turkey. It evaluates how the displacement of people and cultures has affected the spatiotemporal landscapes of the nation at different periods of contemporary Turkey, with an emphasis on various narratives of the relocating population and their relationship to the environment. Contemporary cities are constantly changing due to the movement of people from different regions, resulting in shifting population patterns globally. Understanding displacement and its effects on space are crucial in studying this phenomenon, as it not only involves the physical relocation of individuals, but also the transfer of cultural practices within a condensed timeframe. This process changes the destination of settlements irreversibly. This book takes a methodological approach and disclinary approach, examining the migration and displacement of people and its effects upon art, architecture, culture and politics in Turkish cities. This book will be of interest to students and scholars interested in migration and its effects on cities, urban planning and architecture.
Settler City Limits: Indigenous Resurgence and Colonial Violence in the Urban Prairie West
by Robert Henry Heather Dorries David Hugill Tyler McCreary Julie TomiakWhile cities like Winnipeg, Minneapolis, Saskatoon, Rapid City, Edmonton, Missoula, Regina, and Tulsa are places where Indigenous marginalization has been most acute, they have also long been sites of Indigenous placemaking and resistance to settler colonialism. Although such cities have been denigrated as “ordinary” or banal in the broader urban literature, they are exceptional sites to study Indigenous resurgence. The urban centres of the continental plains have featured Indigenous housing and food co-operatives, social service agencies, and schools. The American Indian Movement initially developed in Minneapolis in 1968, and Idle No More emerged in Saskatoon in 2013. The editors and authors of Settler City Limits , both Indigenous and settler, address urban struggles involving Anishinaabek, Cree, Creek, Dakota, Flathead, Lakota, and Métis peoples. Collectively, these studies showcase how Indigenous people in the city resist ongoing processes of colonial dispossession and create spaces for themselves and their families. Working at intersections of Indigenous studies, settler colonial studies, urban studies, geography, and sociology, this book examines how the historical and political conditions of settler colonialism have shaped urban development in the Canadian Prairies and American Plains. Settler City Limits frames cities as Indigenous spaces and places, both in terms of the historical geographies of the regions in which they are embedded, and with respect to ongoing struggles for land, life, and self-determination.
Settler Colonial City: Racism and Inequity in Postwar Minneapolis
by David HugillRevealing the enduring link between settler colonization and the making of modern Minneapolis Colonial relations are often excluded from discussions of urban politics and are viewed instead as part of a regrettable past. In Settler Colonial City, David Hugill confronts this culture of organized forgetting by arguing that Minnesota&’s largest city is enduringly bound up with the power dynamics of settler-colonial politics. Examining several distinct Minneapolis sites, Settler Colonial City tracks how settler-colonial relations were articulated alongside substantial growth in the Twin Cities Indigenous community during the second half of the twentieth century—creating new geographies of racialized advantage. Studying the Phillips neighborhood of Minneapolis in the decades that followed the Second World War, Settler Colonial City demonstrates how colonial practices and mentalities shaped processes of urban reorganization, animated non-Indigenous &“advocacy research,&” informed a culture of racialized policing, and intertwined with a broader culture of American imperialism. It reveals how the actions, assumptions, and practices of non-Indigenous people in Minneapolis produced and enforced a racialized economy of power that directly contradicts the city&’s &“progressive&” reputation. Ultimately, Settler Colonial City argues that the hierarchical and racist political dynamics that characterized the city&’s prosperous beginnings are not exclusive to a bygone era but rather are central to a recalibrated settler-colonial politics that continues to shape contemporary cities across the United States.
Seva, Saviour and State: Caste Politics, Tribal Welfare and Capitalist Development
by R. SrivatsanThis book provides a unique understanding of the concept and practice of seva (service) in modern India. It examines social reform, key ameliorative programmes, seva organisations, nationalist politics and colonial anthropology to show the critical linkages between caste politics, tribal welfare and capitalist development. Drawing upon archival research and field interviews, the author establishes a critical dialogue with both historiography and ethnography. Further, he explores how the works of Gandhi, Nehru, Ambedkar, Gokhale, and others functioned in the political discourses and practices of their time. This lucid and comprehensive study will interest scholars and researchers in political theory, modern Indian history, sociology and social anthropology, Dalit and tribal studies, and cultural studies.
Seven Bad Habits of Safety Management: Examining Systemic Failure (Innovation and Creativity in Health and Safety)
by Murray RitchieOccupational Health and Safety has been a growth industry for several decades and has moved beyond the realm of the human resource department and workers’ compensation claims. However, the methodologies utilized and taught within the profession have changed little since the 1930s. The industry continues to operate in a "comfort zone" and, as such, has reached an improvement plateau. This important book examines seven of these antiquated comfort zones from their conceptions to implementation and explores why they fail to achieve the desired results and what alternatives are available. Seven Bad Habits of Safety Management: Examining Systemic Failure delivers seven focused chapters outlining the comfort zones they create and their impacts on new initiatives. Each critically analyses common safety practices exploring where they came from, why they fail, and a few alternatives being discussed around the world. Case studies underpin learning that will allow the reader to revisit and revise their current programs and campaigns to realise a better return on their safety investment. The book will allow the reader to better understand the root causes of systems failures faced daily in the management of health and safety and how to confront them. This readable and exciting text from an author with over 40 years of experience in occupational health and safety will appeal to students, researchers and professionals of process safety, occupational safety, safety engineering, human resources and business management.
Seven Deadly Sins of Organizational Culture: Lessons From Some of The Most Infamous Corporate Failures (Security, Audit and Leadership Series)
by L. T. SanThis book is about the primary symptoms present in a dysfunctional culture that could have devastating outcomes for any organization. The book outlines each of the seven sins in each chapter. Each of the first seven chapters (Chapters 1–7) starts with a famous quote related to each of the sins and then immediately recounts stories ripped from the headlines describing well-known corporate failures but with a personal touch from former employees who experienced those stories from inside the company. (The sources for these stories are all cited in their Bibliographies.) The seven sins of organizational culture are linked with seven different corporate scandals that serve as a "lesson learned" as well as seven stories of organizations that have been successful with each respective organizational attribute as follows: Flawed Mission and Misaligned Values uses WorldCom as the lesson learned and Patagonia as the success case. Flawed Incentives uses Wells Fargo as the lesson learned and Bridgeport Financial as the success case. Lack of Accountability uses HSBC as the lesson learned and McDonald’s as the success case. Ineffective Talent Management uses Enron as the lesson learned and Southwest Airlines as the success case. Lack of Transparency uses Theranos as the lesson learned and Zappos as the success case. Ineffective Risk Management uses the 2008 mortgage industry collapse as the lesson learned and Michael Burry as the success case. Ineffective Leadership summarizes all of the foregoing sins as failures of Leadership. In each chapter and for each organizational sin, the author offers seven attributes of a healthy culture to counter the cultural dysfunction. The seven healthy attributes for each of the seven sins are all original content. In Chapter 8, the author offers an approach for assessing an organization’s culture by providing seven ways to measure the different drivers of organizational culture. The ideas for how to measure corporate culture is original content, with some references to existing frameworks (all cited in the Bibliography.) Finally, in Chapter 9, the author offers a step-by-step outline for transforming the culture. The chapter starts with a story about how Korean Air suffered multiple crashes due to their corporate culture but were able to successfully transform their culture. (The source for the Korean Air story is cited in the Bibliography.) There are seven appendices, most of which are by the author except for the maturity of risk management, which references an OECD (government entity) risk management maturity framework.
Seven Essentials for Business Success: Lessons from Legendary Professors
by George SiedelSuccessful leaders are great teachers, and successful teachers serve as models of leadership. This book enables both leaders and teachers to understand and use the best practices developed by award-winning professors, each of whom teaches one of the seven areas that are essential for business success. These professors candidly discuss their successes and failures in the classroom, the mentors who inspired them, how they developed their teaching methods, and their rigorous preparation for class. Through descriptions of the professors in action, readers will gain an insider’s perspective on their teaching skills, and witness how they teach the seven essentials for success in a variety of settings—MBA, Executive MBA, and executive education courses. The chapters also describe the daily lives (professional and personal) of the professors, and the impact they have beyond the classroom in improving organizations and society. If you are a leader or teacher—or if you are interested in the content of a business school education—this book provides an insider’s perspective on the best practices used by legendary professors when teaching the seven essentials that represent the core body of knowledge for business success.