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Tourism Information Technology: Proceedings Of The International Conference In Dublin, Ireland, January 21-24 2014 (CABI Tourism Texts)
by Pierre Benckendorff Pauline Sheldon Zheng XiangThe third edition of Tourism Information Technology provides a contemporary update on the complexities of using information technology in the tourism industry. It examines IT applications in all sectors including airlines, travel intermediaries, accommodation, food service, destinations, attractions, events and entertainment. Fully updated throughout and organised around the stages of the visitor journey, the book reviews how tourists are using technologies to support decision-making before their trip, during their travels and at the destination. The book: - Provides comprehensive and up to date coverage of all key topics in tourism information technologies. - Covers new areas, such as augmented and virtual reality, robotics, smart destinations, disruptive innovation and the collaborative economy, crowd-sourcing for sustainability, online reputation management and big data. - Incorporates a wealth of pedagogic features to aid student learning, including key models and concepts, research and industry insights, case studies, key terms, discussion questions, and links to useful websites. Accompanied by online resources, this book provides a comprehensive and learning-focused text for students of tourism and related subjects.
Tourism Innovation in Spain and Portugal: New Trends and Developments (Tourism, Hospitality & Event Management)
by João Leitão Vanessa Ratten Vitor BragaTourism is one of the sectors that have undergone substantial change for several decades and in particular due to the restrictions and change in national and international policies since the beginning of the COVID-19 pandemic. This book focuses on how tourism has been innovative, especially in light of these changes, by providing new and novel ways of introducing change into the marketplace. The book focuses on Spain and Portugal, thereby offering an interesting perspective as to how the Iberian Peninsula has adapted based on the new market conditions. This book is the first to focus specifically on these countries and offers an economic geography perspective on tourism innovation. This will provide useful and practical information about how a region has hurt but also thrived in times of global turmoil.
Tourism Innovation: Technology, Sustainability and Creativity (Innovation and Technology Horizons)
by Vanessa Ratten Vitor Braga Jose Álvarez-García Maria De La Cruz Del Rio-RamaTourism can take many different forms and types but increasingly it is viewed as one of the most innovative industries. This book showcases the innovations in tourism through a creativity, sustainability and technology perspective. Tourism Innovation: Technology, Sustainability and Creativity addresses the growing use and importance of tourism innovation in society. Readers of this book will gain a global perspective on how the tourism industry is changing and taking advantage of emerging technologies, which will help them to foresee potential changes in the industry and plan for the future. Tourism innovation is defi ned as innovating in a cost-effi cient manner by taking into account the available resources. Most of the focus on tourism innovation has been on developing countries but it is also used by companies in other locations. This book explores the way in which tourism innovation differs from other types of innovation and offers a creative solution to issues about sustainability and the circular economy. In this vein, it includes chapters addressing issues related to the following but not limited subjects: co-creation in innovation, social issues in innovation, leadership and innovation, forms of innovation, government innovation and innovation research. This book is suitable for tourism industry professionals, researchers and policy experts who are interested in how innovation is embedded in the tourism industry.
Tourism Interventions: Making or Breaking Places (ISSN)
by Rami K. Isaac Jeroen Klijs Jeroen Nawijn Jelena FarkićThis book brings together in one volume, the various types of interventions that can steer tourism towards positive impacts (and/or prevent negative impacts) on the destinations where tourism is taking place.Interventions in tourism studies have been viewed primarily as ‘public interventions’ and mainly in the sphere of public policies, planning, and development. This book, however, adopts a larger viewpoint by considering the concept of intervention in areas other than the public sector. The purpose, therefore, is to look into different meanings and uses of the notion of intervention which might involve the initiatives of a variety of actors or agents across locales, borders or scales, as well as how the impacts of tourism on a place have been dealt with. To this end, the book examines tourism interventions and their role in making or breaking places, as initiated and implemented by a variety of stakeholders (public/private sector, NGOs and local communities), by exploring the realities of tourism interventions and how they are utilized to alleviate the negative impacts of tourism; innovative and successful interventions that have contributed to tourism’s making of places; and the way in which certain interventions have not been particularly successful or ‘failing forward’. This significant volume moves beyond considerations of ‘just’ policy or ‘just’ marketing, and brings together different forms of action or inaction in one category, which is a useful response to the variety of actors and initiatives in the tourism space.This book provides students, researchers, and academics with new insight and understanding of how best to sustainably develop, promote, and manage tourism, and how to help destinations become more resilient in the face of future crises.
Tourism Local Systems and Networking
by Luciana Lazzeretti Clara S. PetrilloThis book focuses on the role of networking, cooperation and partnership in destination management in response to the changing environment of the tourism industry.Firms and institutions are nowadays required to implement drastic management changes: they must adopt a systemic approach and become actively involved in formal and informal networks in order to increase efficiency and product quality, to gain a sustainable edge and face the competitive context.The work is dedicated to deepening the topics of the "Networking and Tourism Local System" session of the 12th ATLAS 2004 Annual Conference, "Networking & Partnership in Destination Development & Management", held in Naples. From a theoretical point of view, the papers included herein relate to two macro reference areas: applied economics and managerial sciences. The analysis range from national to local levels and focus on strategies, policies, and project experiences. Several cases from different areas (Finland, France, Ireland, Italy, Malaysia, Portugal, Spain, Sweden) are examined and provide features and issues that can be applied beyond the cultural and economic contexts.
Tourism Management
by Stephen J. PageOne of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject, with a global focus.This new edition focuses on the essential features of tourism management in a concise, accessible and interactive format. It is written in an engaging style that assumes no prior knowledge of tourism and builds up the reader’s understanding as they progress through this wide-ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast-growing sector of the world economy.This seventh edition has been revised and updated to include: new case studies both throughout the book and online, with all case studies fully updated and new statistical material throughout to illustrate trends and themes; more diagrams and graphs throughout to aid understanding and application of complex theory; a greater global focus throughout – a broader geographical spread of case studies derived from developed, developing and emerging countries as tourism destinations; new coverage of up-to-date trends and developments within the tourism industry, including: regenerative tourism, carbon-neutral tourism, air taxis, accessibility and diversity, the cost of living crisis, the effect of crises such as COVID-19, the rise of online travel agents, innovations in digital tourism, trust and tourism, overtourism, visitor management and anti-slavery measures; and fully updated online materials, including: PowerPoint slides, online questions, web case studies and weblinks. This book is essential reading for all tourism students and future managers.
Tourism Management
by Stephen PageTourism Management: managing for change is a complete synthesis of tourism, from its beginnings through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate. This bestselling book is now in its second edition and has been fully revised with updated statistics and a complete set of brand new case studies. Tourism Management covers the fundamentals of tourism, introducing the following key concepts: * The development of tourism * Tourism supply and demand * Sectors involved: transport, accommodation, government * The future of tourism: including forecasting and future issues affecting the global nature of tourism In a user-friendly, handbook style, each chapter covers the material required for at least one lecture within a degree level course. Written in a jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. The text is also accompanied by a companion website packed with extra resources for both students and lecturers. Accredited lecturers can request access to download additional material by going to http://textbooks.elsevier.com to request access.
Tourism Management Dynamics
by Dimitrios Buhalis Carlos CostaAs the global tourism industry continues to expand and to become more complex, it is vital that those in the industry identify trends early and design proactive strategies to gain competitive advantage. Tourism Futures: dynamics, challenges and tools provides the readers with a comprehensive insight of the changes in the external business environment, and equips them with new managerial techniques and tools in order to adapt and profit from these changes and into the future. Written by a team of globally renowned thinkers and researchers, it provides the manager of tomorrow with the ability to look beyond normal planning horizons and identify potential opportunities from change. Tourism Futures: dynamics, challenges and tools is part of a two part set with its companion text, Tourism Futures: the emerging business which takes the reader on a logical progression to look at new products, new consumers and new industry. Both texts thereby provide the reader with a complete set of tools and knowledge to enable them to recognise the key areas of growth and change, and the ability to use the new tools and technologies available to develop them and maximise business potential.
Tourism Management and Sustainable Development (Contributions to Economics)
by Anastasios Karasavvoglou Persefoni Polychronidou Goran Karanovic Helga Maskarin RibaricThis book investigates the various ties between tourism development and sustainability, revealing forces of change and current trends in tourism management performance in countries of Central and Southeast Europe. The contributions explore how the tourism industry is responding to numerous related challenges while managing risks with the aim of enhancing tourism management performance. In addition, it offers insights into the interconnections between tourism and other industries. In brief, the book offers an innovative, quantitative and qualitative scientific approach to the topic, along with conclusions and concrete policy recommendations.
Tourism Management in Warm-water Island Destinations
by Michelle McLeod Robertico CroesWarm-water islands are a cohesive group of islands distinguished by their geography and remoteness, history as former colonial territories, and dependence on external stakeholders for their economic and social development. Warm-water island destinations also have a year-round tourism industry. These island tourism destinations are facing unprecedented adjustment challenges in the wake of increasing globalization and susceptibility to external shocks, and are in search of appropriate policy responses to that globalization. It is critical for small islands to understand how these challenges affect tourism performance and how they impact their residents. Tourism Management in Warm-water Island Destinations unearths the critical aspects that contribute to tourism development and growth in islands. Particular emphasis is placed on destinations such as the Caribbean, with lessons learned that are applicable to other island tourism contexts in the Mediterranean, Indian Ocean and the Pacific. · Presents emerging research themes and methodology; · Provides insight into factors that result in successful and unsuccessful cases; · Features a focus on Cuba and its reintroduction to the tourism landscape. This book provides a platform for emerging systemic perspectives of the various aspects of island tourism, with the view that strategies for the management and development of tourism in island environments can be improved and will be of interest to those studying and researching within destination management.
Tourism Management in Warm-water Island Destinations (Cabi Series In Tourism Management Research Ser.)
by Frederic Dimanche Michael Sadowski Rachel Dodds Michelle McLeod Robertico Croes David Airey Professor Noel Scott Donna Chambers Dr Sheree-Ann Adams Anne P. Crick Brigitte Joubert Jorge Ridderstaat Manuel Rivera Neelu Seetaram Kelly J. SemradWarm-water islands are a cohesive group of islands distinguished by their geography and remoteness, history as former colonial territories, and dependence on external stakeholders for their economic and social development. Warm-water island destinations also have a year-round tourism industry. These island tourism destinations are facing unprecedented adjustment challenges in the wake of increasing globalization and susceptibility to external shocks, and are in search of appropriate policy responses to that globalization. It is critical for small islands to understand how these challenges affect tourism performance and how they impact their residents. Tourism Management in Warm-water Island Destinations unearths the critical aspects that contribute to tourism development and growth in islands. Particular emphasis is placed on destinations such as the Caribbean, with lessons learned that are applicable to other island tourism contexts in the Mediterranean, Indian Ocean and the Pacific. · Presents emerging research themes and methodology; · Provides insight into factors that result in successful and unsuccessful cases; · Features a focus on Cuba and its reintroduction to the tourism landscape. This book provides a platform for emerging systemic perspectives of the various aspects of island tourism, with the view that strategies for the management and development of tourism in island environments can be improved and will be of interest to those studying and researching within destination management.
Tourism Management, Marketing, and Development
by Dimitrios Buhalis Rodolfo Baggio Marcello M. Mariani Christian LonghiTourism Management, Marketing, and Development revolves around the implementation of ICT applications in the tourism sector: technology is engendering a major shift both in the performance of individuals and companies involved in the tourism sector and having an impact on the way individuals consume services and enjoy experiences in space and time.
Tourism Management: Managing For Change (Tourism And Hospitality Management Ser.)
by Stephen J. PageOne of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: new content on: sports, festivals and event tourism, social media impacts on tourism and the effects of the global economic downturn on tourism, as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism updated case studies on BRIC markets and new case studies from the Middle East and Asia enhanced tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth transport section with more international perspectives from China and South America an updated companion website with: additional case studies, quizzes, PPTs, further reading, web reading and video links, and longer reflective case study per chapter to aid both teaching and learning.
Tourism Management: Managing For Change (Tourism And Hospitality Management Ser.)
by Stephen J. PageOne of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject with a global focus. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide-ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast-growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data, statistics, weblinks to key reports and industry studies. This 6th edition has been revised and updated to include: new content on: sports, festivals and event tourism, including the impact of the Olympic Games, social media impacts on tourism and the growth of medical tourism contemporary issues affecting businesses, such as disruptive technology, the rise of Airbnb, the impact of terrorism on destination instability and safety, and the potential effect of BREXIT updated case studies on BRIC markets and an enhanced focus on Asia as well as emerging markets such as the Middle East and South America enhanced sustainable development coverage highlighting the challenge of climate change and future tourism growth, including new debates such as Last Chance Tourism and overtourism a transport section with more international perspectives from China and South America and globalized transport operators, and a case study on using taxation to limit air travel behaviour an updated companion website with: additional case studies, quizzes, PPTs, further reading, web reading and video links.
Tourism Management: The Socio-Economic and Ecological Perspective
by T. Panda S. MishraTourism management is a compilation of articles by leading tourism experts. The book is an organized presentation of perspectives on tourism management in India.
Tourism Marketing
by Brian Garrod Alan FyallThis book provides a thorough and detailed understanding of tourism marketing principles and practice within the context of inter-organisational collaboration. The book begins with an overview of existing marketing and strategic marketing theory and practice before introducing concepts, theories and issues central to inter-organisational collaboration. The book then concludes with a series of detailed thematic chapters with contemporary tourism marketing case study material which explores the myriad of collaborative marketing strategies undertaken by tourism organisations across the world.
Tourism Marketing and Management in the Caribbean (Routledge Library Editions: Marketing)
by Dennis J. Gayle Jonathan N. GoodrichThe Caribbean now has one of the largest regional tourism industries in the world amongst developing countries. When originally published this volume was the first to provide a comprehensive discussion of tourism in this part of the world. It begins with an overview of the industry and then examines aspect of tourism marketing and management on a region-by-region basis, covering the Bahamas, Jamaica, Barbados, St Lucia, Trinidad and Tobago, Guyana and Cuba. Detailed analysis follows of sectors within the industry, such as heritage and health care, with central issues such as the intense competition between the cruise ship and hotel industries being highlighted. Discussion of the impact of US and EU policies on Caribbean tourism provides an important international perspective. Throughout, the focus is on the contribution of the regional tourism industry to Caribbean economic growth and development.
Tourism Marketing for Cities and Towns: Using Social Media and Branding to Attract Tourists
by Bonita KolbUnderstanding how places, particularly cities and towns, are marketed to and consumed by tourists, is vital to anyone working in the tourism industry. By creating and promoting a unique branded destination, the successful marketer can attract new visitors to their city or tourism attraction. With the rise of social media, there is even more scope to explore how tourism marketers can use their own and other social media sites to communicate with today’s tech connected traveler. In a new updated volume, Tourism Marketing for Cities and Towns provides thorough and succinct coverage of place marketing theory specific to the tourism industry. It focuses on clearly explaining how to develop the branded destination with special emphasis on product analysis, promoting authenticity and, new to this edition, the use of social media to create the personalized experiences desired by visitors. In addition, it contains a wide range of international examples and perspectives from a large variety of different stakeholders, alongside discussion questions and strategic planning worksheets. This book provides both practical advice with real-world application and a theoretical background to the field as a whole. Written in an engaging style, this book will be valuable reading for upper level students and business practitioners of Tourism, Marketing, Urban Studies, Business Management and Leisure Studies.
Tourism Marketing for Developing Countries: Battling Stereotypes and Crises in Asia, Africa and the Middle East
by Eli Avraham Eran KetterTourism Marketing for Developing Countries examines media strategies used by destinations in Asia, the Middle East and Africa to battle stereotypes, negative images and crises in order to attract tourists .
Tourism Marketing for Developing Countries: Battling Stereotypes and Crises in Asia, Africa and the Middle East
by Eli Avraham Eran KetterTourism Marketing for Developing Countries examines media strategies used by destinations in Asia, the Middle East and Africa to battle stereotypes, negative images and crises in order to attract tourists .
Tourism Marketing in Bangladesh: An Introduction (Routledge Advances in Management and Business Studies)
by Azizul HassanTourism is often a key driver of economic growth in many countries. The recent upward trends of tourism and hospitality education in higher academic institutions in Bangladesh suggests a growing tourism sector. Very little has been written on Bangladesh’s tourism industry. This is the first edited volume published from an international publisher which looks at this industry and how it has developed and flourished. The book begins by looking at tourism policy planning and provides a comprehensive overview of topics from tourism products and services in Bangladesh to how they are being marketed. It also discusses how private and public tourism institutions can address future long term trends. This book will appeal to those interested to learn more about developing tourism industry in emerging economies and may provide invaluable lessons from Bangladesh’s experience and success.
Tourism Marketing in East and Southeast Asia (CABI Regional Tourism Series)
by Erdogan Koc Rami K. Isaac Rob Law Catherine Cheung Ja Young Choe Chiara Di Blasio Jia Ying Jiang Hiu Yan Lee Kevin Yin Leung Nguyen Bao Linh Felix Elvis Otoo Fajar Kusnadi Putra Soo Yun Song Paul Strickland Maren ViolDespite the increased research interest in tourism in Asia, most research has focused on the key destinations (China, Macau, Hong Kong, Thailand), while neglecting other destinations which are less well explored. Little is known about the marketing efforts and practices, along with the successes and challenges, countries in the East and Southeast Asia have been experiencing. This book aims to address this oversight by exploring the marketing approaches, techniques and tools used by various countries in the region both collectively and individually to manage their tourism offerings and position them in the global tourism market: China, Hong Kong, Indonesia, Japan, Korea, Macau, Mongolia, Myanmar, Vietnam. It offers a contemporary and insightful look at the various case studies in East and Southeast Asia using inter-disciplinary perspectives and a range of methodological approaches and tools. The book: · Provides case studies developed by tourism researchers who are experts in their researched context countries; · Focuses on several countries at different stage of development; · Explores specific marketing strategies in East and Southeast Asian destinations, considering global trends and forces to fully understand the marketing environment. The book will be of interest to tourism marketing researchers, practitioners, academics, undergraduate and postgraduate students who will find these insightful contemporary case studies useful in the classroom.
Tourism Marketing in Western Europe (CABI Regional Tourism Series)
by Thomas Bausch Eleonora Pantano Carina Ren Dimitrios Stylidis Dr Nikolaos Stylos Dr Konstantinos Andriotis Annarita Sorrentino Jordi Arcos-Pumarola Jesús Barreal Pernas Bernardo Borges Francesco Calza Jacey Choe Marta Conill-Tetuà Elisabeth Cooper Rui Augusto Costa Mengyun Hu Elitza Iordanova Gil Jannes Michele Simoni Mariapina Trunfio Ilma Aulia ZaimTourism is characterized by diversity, enormous growth, and multidimensional impacts on several levels. In the current turbulent environment, tourism destinations need, on the one hand to maintain and enhance their products in the tourism map, and on the other hand, to protect their resources' integrity for future generations, based on sustainability premises. This is more evident for traditional destinations in Western-Europe, as many of them face the consequences of over-growth, unsustainable development, and lack of service quality. In this respect, attention in the literature needs to be given to how destinations in the region can conceptualize and mitigate their weaknesses as well as capitalize on their competences in order to plan, develop and manage tourism products that could lead them to sustainable competitiveness in the long-term. The collection of cases in this book: · Considers global trends and forces in order to understand the marketing environment of a wide number of countries and the appreciation of the sustainable competitive development of destinations. · Explores specific marketing strategies in Western-European countries' destinations. · Is authored by scholars who have performed extensive research on tourism in the countries documented. The book is of significant interest to those researching and working within the area of tourism marketing, but also of interest to students who are seeking wider reading on the topic.
Tourism Marketing: In the Age of the Consumer
by Alastair M. MorrisonTourism Marketing: In the Age of the Consumer offers a fresh and contemporary approach as an introductory textbook on tourism marketing. Six major themes along with the traditional core marketing principles are blended together: Age of the consumer: This book places the customer at the heart of tourism marketing and not the sector’s promotional apparatus. Experiences: It highlights the growing consumer interest in the enjoyment of experiences and experiential marketing. New media: Social media and e-marketing are given emphasis throughout. Coverage of new media is present in all chapters. Global marketplace: Every chapter adopts a global outlook and offers international perspectives. Environment and social responsibility: An emphasis is placed on the sustainability of tourism, including the concepts of ethical tourism and social responsibility. Events: This book treats events as a major tourism marketing topic and integrates events within the concept of experiential marketing. Written in an engaging and accessible style, Tourism Marketing: In the Age of the Consumer is richly illustrated and full of actual case studies and examples looking at a wide variety of topics such as slum tourism, the sharing economy, staycations, event bidding, coping with COVID-19, air travel emissions and many more. Four features add interest and bring greater pedagogical value – Quick Bytes, Case Studies, Industry Voices and Vignettes. This will be essential reading for all tourism marketing students.
Tourism Planning & Policy: Strategies for Destination Development and Management
by Lynn MinnaertLocal, regional and national governments play an important role in how tourism destinations are developed and managed. But where do politics come in? How do organisations like the United Nations fit into this picture? And how does policy making work at the international level? All these questions and more are covered in this essential new textbook, with examples from destinations all over the world. This concise and accessible introduction to tourism planning and policy making explores key themes around the strategic planning process, sustainability, ethics and inclusion in tourism, and future policy directions for tourism. Each chapter includes several snapshots and one case study to demonstrate how theory applies in practice, and ends with self-test questions to check your understanding. This text is essential reading for all college and university students studying tourism, hospitality, events, and leisure and recreation studies. Lynn Minnaert is the Dean of the School of Hospitality at the Metropolitan State University of Denver.