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Cross (Alex Cross #12)
by James PattersonAlex Cross was a rising star in Washington, DC, Police Department when an unknown shooter killed his wife, Maria, in front of him. Years later, having left the FBI and returned to practising psychology in Washington, DC, Alex finally feels his life is in order... Until his former partner, John Sampson, calls in a favour. John's tracking a serial rapist in Georgetown and he needs Alex to help find this brutal predator. When the case triggers a connection to Maria's death, could Alex have a chance to catch his wife's murderer? Will this be justice at long last? Or the endgame in his own deadly obsession?(P)2012 Headline Digital
Cross Country: A 3,700-Mile Run to Explore Unseen America
by Rickey GatesIn 2017, professional runner Rickey Gates ran 3,700 miles across the continental United States with just a small backpack and an anthropologist's curiosity to discover the divided America in which we live. In the book Cross Country, Gates documents this epic experience from South Carolina to San Francisco, sharing first-person essays, interviews, and over 200 photographs of the ordinary and extraordinary people and places he saw along the way.While Gates delivers unparalleled insight into the extreme athletic and mental challenge of this transcontinental run, running is not the core focus of Cross Country—it is a story of the remarkable people across the United States who we would otherwise never meet.• A photographic travelogue that follows along Rickey Gates's run across the country, and the individuals who live in it• Filled with portraits, landscapes, and collages of towns and communities that most people have never seen• From South Carolina to San Francisco, the five-month-long run covers 3,700 miles of hiking trails, rivers, and roads.Gates slept in the rain, carried meager possessions on his back, ran through the night, endured mental and physical challenges, and survived on a staple of gas station hot dogs and Pop Tarts. Delivering a patchwork portrait of America, Gates's captivating story captures the spirit of our country—that grit, determination, and compassion are qualities that can unite us all.• Perfect book for runners, hikers, and lovers of the outdoors, as well as fans of travelogues, photography, and photo-journalism• A great pick for those who loved Humans of New York by Brandon Stanton, The Oregon Trail: A New American Journey by Rinker Buck, and A Walk in the Woods: Rediscovering America on the Appalachian Trail by Bill Bryson.• A unique perspective of the United States
Cross-Cultural Aspects of Tourism and Hospitality: A Services Marketing and Management Perspective
by Erdogan KocCross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students, lecturers, researchers and practitioners a comprehensive guide to the influence of culture on service providers as well as on customers, affecting both the supply and the demand sides of the industry – organisational behaviour, and human resource management, and marketing and consumer behaviour. Given the need for delivering superior customer value, understanding different cultures from both demand and supply sides of tourism and hospitality and the impact of culture on these international industries is an essential part of all students’ and practitioners’ learning and development. This book takes a research-based approach critically reviewing seminal cultural theories and evaluating how these influence employee and customer behaviour in service encounters, marketing, and management processes and activities. Individual chapters cover a diverse range of cultural aspects including intercultural competence and intercultural sensitivity, uncertainty and risk avoidance, context in communication, power distance, indulgence and restraint, time orientation, gender, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This book integrates international case studies throughout to show the application of theory, includes self-test questions, activities, further reading, and a set of PowerPoint slides to accompany each chapter. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality.
Cross-Cultural Aspects of Tourism and Hospitality: A Services Marketing and Management Perspective
by Erdogan KocCross-Cultural Aspects of Tourism and Hospitality offers a comprehensive guide to the influence of culture on customers as well as service providers, affecting both the demand and the supply sides of the industry – services marketing and consumer behaviour, management, organisational behaviour, and human resource management.This book takes research-based approach, critically reviewing the findings of papers on cross-cultural aspects of tourism and hospitality and how these influence the attitudes and behaviours of the customer (e.g., a tourist or a guest), employee, and the manager. Individual chapters provide a diversified perspective to include intercultural competence and intercultural sensitivity, uncertainty avoidance and risk aversion, context in communication, power distance, indulgence and restraint, time orientation, gender egalitarianism, assertiveness, individualism and collectivism, performance orientation, and humane orientation. This new edition has been updated to include: New content on technological advancements such as the impact of advanced technologies such as AI in general, the generative AI, and service robots, particularly in the context of service encounters and interactions in tourism and hospitality, together with cross-cultural aspects of sustainable tourism. New international case studies throughout to show the application of theory. New problem-solving tasks, chapter takeaways, and checkpoints in each chapter to aid understanding. This will be essential reading for all students, lecturers, researchers and practitioners, and future managers in the fields of tourism and hospitality.
Cross-Cultural Behaviour in Tourism: Concepts And Analysis
by Lindsay Turner Yvette Reisinger, PhDCross-Cultural Behaviour in Tourism: Concepts and Analysis is important reading for those in the following areas of industry: * Tourism: illustrates the importance of cultural background in the tourist experience and how it is a major determinant in repeat visitation * Marketing: provides an understanding of the cultural background of a destination that is vital when formulating successful marketing strategies * Management: provides valuable examples on how cultures influence tourist behaviour and decision-making, helping managers to develop cross-cultural skills and deal with tourists from diverse cultural backgrounds Tourism is a service industry where people from different nationalities meet. In today's international marketplace it is imperative that those in the industry understand the influence of national cultures on their consumers in order to compete successfully for a market share. The book is accompanied by online resources which can be found at www.bh.com/companions/0750656689. These resources include an account of Hypothesis Testing, together with a detailed glossary and a comprehensive reference list of relevant materials.
Cross-Cultural Servanthood: Serving the World in Christlike Humility
by Duane ElmerDuane Elmer asked people around the world how they felt about Western missionaries. The response? "Missionaries could be more effective if they did not think they were better than us." The last thing we want to do in cross-cultural ministry is to offend people in other cultures. Unfortunately, all too often and even though we don't mean it, our actions communicate superiority, paternalism, imperialism and arrogance. Our best intentions become unintentional insults. How can we minister in ways that are received as true Christlike service? Cross-cultural specialist Duane Elmer gives Christians practical advice for serving other cultures with sensitivity and humility. With careful biblical exposition and keen cross-cultural awareness, he shows how our actions and attitudes often contradict and offend the local culture. He offers principles and guidance for avoiding misunderstandings and building relationships in ways that honor others. Here is culturally-savvy insight into how we can follow Jesus' steps to become global servants. Whether you're going on your first short-term mission trip or ministering overseas for extended periods, this useful guide is essential reading for anyone who wants to serve effectively in international settings with grace and sensitivity.
Crossing Antarctica
by Jon Bowermaster Will StegerIn March 1990, Will Steger completed what no man had ever before attempted: the crossing of Antarctica, a total of 3,700 miles, on foot. Lured by the challenge and the beauty of Earth's last great wilderness, and determined to focus the world's attention on the frozen continent now that its ecological future hangs in the balance, Steger and his International Trans-Arctica team performed an extraordinary feat of endurance.
Crossing Boundaries: A Traveler’s Guide to World Peace
by Aziz Abu SarahAn essential strategy book for how to have transformative, sustainable, responsible travel experiences—starting at your own front door. Recognized Peacemaker and National Geographic Explorer Aziz Abu Sarah shows how, by crossing boundaries, we can heal our world from stereotypes, prejudice, and ignorance. Whether you're planning future travels or exploring the diverse cultures in your own community, Crossing Boundaries provides strategies for growth and getting out of your comfort zone. Moving between inspirational stories, humorous anecdotes, and helpful conflict resolution tips, Abu Sarah guides you through having personal, meaningful experiences with people from different backgrounds. He sketches a vision of a kind of travel with the power to help heal the divides of a world polarized by seemingly intractable conflicts. Abu Sarah argues that transformative travel can start at home. He knows this firsthand: a former Palestinian radical, he shares his own moving story of creating connections across his divided hometown of Jerusalem, and of co-founding a tour agency with a Jewish American. Today, they direct Dual Narrative Tours, co-led by guides from different communities in countries like Israel and Palestine, Ireland and Northern Ireland, North and South Vietnam, and many others. Drawing on these experiences, Abu Sarah's book offers tips on how to meet people naturally and safely, design an inclusive itinerary, shop to support the local economy, deal with setbacks, and much more. A guide for going beyond museums and monuments, this book is for both the first-timer and seasoned veteran. Abu Sarah shows that if you put down your phone and strike up a conversation, you can break through the walls that separate people. You'll discover shared values, build lasting relationships, and realize that far more unites us than divides us.
Crossing Home Ground: A Grassland Odyssey through Southern Interior British Columbia
by David Pitt-BrookeLike John Muir, David Pitt-Brooke stepped out for a walk one morning-a long walk of a thousand kilometres or more through the arid valleys of southern interior British Columbia. He went in search of beauty and lost grace in a landscape that has seen decades of development and upheaval. In Crossing Home Ground he reports back, providing a day-by-day account of his journey's experiences, from the practical challenges-dealing with blisters, rain and dehydration-to sublime moments of discovery and reconnection with the natural world.Through the course of this journey, Pitt-Brooke's encounters with the natural world generate starting points for reflections on larger issues: the delicate interconnections of a healthy landscape and, most especially, the increasingly fragile bond between human beings and their home-places. There is no escaping the impact of human beings on the natural world, not even in the most remote countryside, but he finds hope and consolation in surviving pockets of loveliness, the kindness of strangers and the transformative process of the walking itself, a personal pilgrimage across home ground.Crossing Home Ground is a book that, though rooted in one specific place and time, will evoke a universal sense of recognition in a wide variety of readers. It will appeal to hikers, natural-history enthusiasts and anyone who loves the wild countryside and is concerned about the disappearance of Canada's natural spaces. Pitt-Brooke's grassland odyssey is sure to become a classic of British Columbia nature writing.
Crossing Open Ground
by Barry LopezThe author travels through the American Southwest and Alaska, discussing endangered wildlife and forgotten cultures.
Crossing Under Cover: Covered Bridges of Chester County, Pennsylvania, and Surrounding Regions
by Sara Beth KohutCrossing under Cover is a lovingly crafted and detailed profiling of the 24 covered bridges located in the tricounty/state area of Chester County, Pennsylvania; Cecil County, Maryland; and New Castle County, Delaware. The book features • a general history of covered bridges, including Pennsylvania&’s prominence in that history; • an overview of covered bridge architectural styles; • a profile of each bridge, including photographs and interesting local facts; • the legacy and lore of each individual covered bridge and the impact they have on their communities and local history; • a map and detailed driving tour that readers can follow to visit all the bridges; and • the architectural style of each bridge. This is the only book to feature covered bridges of three contiguous states, and the latest book in decades to focus on covered bridges of Chester County.
Crossing the Driftless
by Lynne DiebelThe Driftless Area is the land the glaciers missed, an ancient landscape of bluffs, ridgetops, and steep valleys that long ago was a seabed. Covering much of southwestern Wisconsin, its contours were deeply carved from bedrock, not by ice but by many rivers. Crossing the Driftless is both a traveler's tale and an exploration of this dramatic environment, following the streams of geologic and human history. Lynne Diebel and her husband, Bob, crossed the Driftless Area by canoe, journeying 359 river miles (and six Mississippi River locks and five portages) from Faribault, Minnesota, where her family has a summer home on Cedar Lake, to their Wisconsin home in Stoughton, one block from the Yahara River. Traveling by river and portage, they paddled downstream on the Cannon and Mississippi rivers and upstream on the Wisconsin River, in the tradition of voyageurs. Lynne tells the story of their trip, but also the stories of the rivers they canoed and the many tributaries whose confluences they passed.
Crossing the Heart of Africa: An Odyssey of Love and Adventure
by Julian SmithBanff Award Winner: “Like David Grann’s The Lost City of Z, this is two stories, of an explorer and of the author’s search for him, and both are compelling.” —Library JournalIn 1898 the dashing British adventurer Ewart “the Leopard” Grogan fell head-over-heels in love—but before he could marry, he needed the approval of his beloved’s skeptical aristocratic stepfather. Grogan, seeking to prove his worth and earn her hand, set out on an epic quest to become the first man to walk the entire length of Africa, from Cape Town to Cairo, a feat, as the New York Times put it, “hitherto thought by many explorers to be impossible.” A little more than a century later, American journalist Julian Smith also found himself madly in love with his girlfriend of seven years . . . but terrified by the prospect of marriage. Inspired by Grogan’s story, which he discovered by chance, Smith decided to face his fears of commitment by retracing the explorer’s amazing—but now forgotten—4,500-mile journey for love and glory through Africa. Crossing the Heart of Africa is the unforgettable account of these twin adventures, as Smith beautifully interweaves his own contemporary journey with Grogan’s larger-than-life tale of cannibal attacks, charging elephants, deadly jungles, and romantic triumph.“Not only a modern-day travelogue, but also a great historical account of a charming trailblazer, and the story of a modern-day relationship.” —Miami Herald“Smith, a talented travel writer . . . evokes Grogan, his adventures, and his world with both insight and panache . . . and matchless skill.” —The Washington Post“A rapturous adventure narrative that shows love really does conquer all.” —Hampton Sides, New York Times–bestselling author of In the Kingdom of IceGold Prize Winner, Society of American Travel Writers Western Writing AwardsBanff Mountain Book Competition Winner, Special Jury MentionAmerican Society of Journalists and Authors Award Winner: Best Book (Memoir)
Crossing the Kingdom
by Loring M. DanforthFor many people, the Kingdom of Saudi Arabia evokes images of deserts, camels, and oil, along with rich sheikh in white robes, oppressed women in black veils, and terrorists. But when Loring Danforth traveled through the country in 2012, he found a world much more complex and inspiring than he could have ever imagined. With vivid descriptions and moving personal narratives, Danforth takes us across the Kingdom, from the headquarters of Saudi Aramco, the country's national oil company on the Persian Gulf, to the centuries-old city of Jeddah on the Red Sea coast with its population of undocumented immigrants from all over the Muslim world. He presents detailed portraits of a young woman jailed for protesting the ban on women driving, a Sufi scholar encouraging Muslims and Christians to struggle together with love to know God, and an artist citing the Quran and using metal gears and chains to celebrate the diversity of the pilgrims who come to Mecca.Crossing the Kingdom paints a lucid portrait of contemporary Saudi culture and the lives of individuals, who like us all grapple with modernity at the dawn of the twenty-first century.
Crossing the Plains with Bruno
by Annick SmithDogs, like humans, have memories, instincts, fears, and loyalties. But, as far as we know, dogs do not get swept up in nostalgia, speculation, or self-analysis. Although they have hopes, they are not driven by regrets. In Crossing the Plains with Bruno, Annick Smith weaves together a memoir of travel and relationship, western history and family history, human love and animal love centering around a two week road trip across the Great Plains she and her 95 pound chocolate lab, Bruno, took in the summer of 2003. It is a chain of linked meditations, often triggered by place, about how the past impinges on the present and how the present can exist seemingly sans past.Traveling from her rural homestead in Montana to pick up her nearly 100-year-old mother from her senior residence on Chicago's North Side and bring her to the family's beach house on a dune overlooking Lake Michigan, Smith often gets lost in memory and rambling contemplation. Bruno's constant companionship and ever present needs force her to return to the actual, reminding her that she, too, is an animal whose existence depends on being alert to the scents, sights, hungers, and emotions of the moment.Passing through wide open spaces, dying ranch towns, green cornfields, and Midwestern hamlets, Annick is immersed in memories of her immigrant Hungarian Jewish family, her childhood days in Chicago, her early marriage, and ultimate immigration west. Triggered by random encounters along the way, she's taken back to life as a young mother, her career as a writer and filmmaker who produced the classic A River Runs Through It, the death of her husband, and the thrill of a late romance. A lifetime of reflection played out one mile at a time.Crossing the Plains with Bruno is a story narrated by a woman beset by the processes of aging, living with the imminent reality of a parent's death, but it is the dog that rides shotgun, like Sancho Panza to Don Quixote, that becomes the reminder of the physical realities outside our own imaginations.
Crossing the River: A Life in Brazil
by Amy RagsdaleOverwhelmed with her fast-paced, competitive lifestyle, Amy Ragsdale moved with her husband, writer Peter Stark, and their two teenage children from the US to a small town in northeastern Brazil, where she hoped they would learn the value of a slower life. In this culturally rich and economically poor region, Amy and her family learn to fundamentally connect with their neighbors across language and customs. In the year they spend there, Amy grows close to her new neighbors, from the men who cut sugar cane to the clinical university students, as they became the family's guides to Brazilian life.Elegantly written and vibrant in detail, Crossing the River tells a global story through a personal memoir, examining life without the trappings of modern American culture, and revealing surprising truths about identity, family, and love.
Crossing: A True Story
by Glyn VincentIn early Spring of 2022, the author boarded a 52-foot sailboat to cross the Atlantic with a close friend and a captain and sailor he did not know.From the start of the 2,600-mile trip, from St. Martin in the Caribbean to the Azores off Portugal, things went awry— with the captain, the boat, the weather and, most precipitously, the author&’s state of mind. As a recreational sailor with no experience of being out of sight of land, the author&’s darkest fears materialized as the small crew sailed through squalls then gales and, finally, a tropical storm with near-hurricane force winds. In Crossing, Glyn Vincent explores why he ventured into the middle of the ocean in the first place, and how he first fell in love with the sea. He describes his unsettled childhood in New York City, his parents&’ tabloid existence (his mother was the Broadway and television actress Betsy von Furstenberg) and the itinerant, unstable lives of his grandparents and great-grandparents, whose troubled history goes back on his mother&’s side to a Gothic castle in Germany and on his father&’s side to an orphanage in Alexandria, Egypt, and a massacre in Damascus in 1860. In the end, this enthralling memoir is as much about the storm Vincent inherited and harbored within, as it is about the one he encountered at sea.
Crowley
by Ann MireHow do you build a town from scratch? The first ingredient is a dream. W.W. Duson served as the chef with a vision for a new town. With the railroad completed through southwestern Louisiana in 1881, Duson, general manager of the Southwestern Louisiana Land Company, orchestrated the purchase of land along the railroad. Railroader Patrick Crowley moved his "Crowley Switch" house depot to the new townsite as Duson stirred interest through advertisements in Midwestern newspapers. Duson blended the surveying, bringing 100 workers to clear the land, with Duson Brothers' real estate business to help shape the town. Mixed in were special excursion trains that brought in prospective buyers of lots and farmland. Finally, a heaping helping of pioneer adventurers--including merchant Jac Frankel, physician D.P. January, farmer brothers C.J. and Thomas Freeland, attorney James Barry, banker Preston Lovell, and many others--were added to spice up the town.
Crown Heights and Weeksville (Images of America)
by Wilhelmena Rhodes KellyThe communities of Crown Heights and Weeksville are historically significant Brooklyn neighborhoods with foundations that trace back to New York's early founding. Revolutionary War skirmishes took place there, and following the emancipation of slaves in 1827, Weeksville became the site of one of New York's earliest independent African American townships. The hills of Brooklyn's Green Mountains hindered early settlement, and as a result a plethora of community institutions instead abounded in this far-flung outpost, including a penitentiary, hospitals, almshouses, old-age homes, convents, and monasteries. Traces of some of these early structures still remain. Using vintage images, Crown Heights and Weeksville chronicles the dynamic evolution of this area from rural township to the desirable center of culture, urban convenience, and architectural beauty.
Cruickshank’s London: A Portrait of a City in 13 Walks
by Dan Cruickshank'The perfect guide to the hidden history of London's streets.' BBC History MagazineIn Cruickshank's London, Britain's favourite architectural historian describes thirteen walks through one of the greatest cities on earth. From the mysterious Anglo-Saxon origins of Hampstead Heath, via Christopher Wren's magisterial City churches, to the industrial bustle of Victorian Bermondsey, each walk explores a crucial moment in our history - and reveals how it helped forge the modern city. Along the way, Cruickshank peppers the book with vivid photographs, sketches and maps, so you can immediately follow in his footsteps.Every street in London contains a story. This book invites you to hear them.___'An inspiringly illustrated guide to walks across London . . . It proves how much we can miss if we don't pay close attention to our surroundings.' Country Life'All power to Cruickshank and his intrepid and knowledgeable kind. We need them.' Times Literary Supplement
Cruise Operations Management: Hospitality Perspectives
by Philip GibsonCruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. Since the first edition of this book, there have been many important developments in the industry and this new edition features revised chapters on: contemporary cruise operations cruise geography itinerary planning health, safety and security maritime issues and legislation. In addition, there is a new chapter on 'Cruise Management Resources' intended to be of benefit to research students. Cruise Operations Management presents a range of issues illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated with cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. They include 'Roles and Responsibilities on a Cruise Ship', 'Customer Service Systems and Passenger Profiles' and 'Managing Food and Drink Operations Onboard'. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion.The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.
Cruise Operations Management: Hospitality Perspectives
by Philip Gibson Richard ParkmanCruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike. Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include: New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies A new chapter on 'Leadership in the cruise industry' New international case studies throughout to provide a real-world insight into the industry Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.
Cruise Operations Management: Hospitality Perspectives (Management Of Hospitality And Tourism Enterprises Ser.)
by Philip GibsonCruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. A user-friendly and practical guide it discusses issues such as:· The history and image of cruising· How to design a cruise and itinerary planning· Roles and responsibilities on a cruise ship· Customer service systems and passenger profiles· Managing food and drink operations onboard· Health, safety and security Cruise Operations Management presents a range of contextualised facts illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated to cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion.The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.
Cruise Ship
by Maria HlohowskyjHave you ever wanted to know more about cruise ships and how they stay afloat on the water? Learn more about the different parts of a cruise ship, how it functions, where the crew operate the ship, and activities that passengers can do while aboard.
Cruise Ship SOS: The Life-saving Adventures Of A Doctor At Sea
by Ben MacFarlane Neil SimpsonWho gets the call if it all goes wrong at sea?Meet Dr Ben MacFarlane. After spending a year as a repatriation doctor, he's heading around the world as a ship's doctor - and with 3,000 passengers and crew to look after he's in for the most exciting trip of his life. On one dramatic voyage he deals with broken bones and broken hearts, and picks up the pieces after fights in the crew bar and freak accidents on shore leave. So join Ben and his colleagues and find out why ship's doctors think bar stools should carry health warnings, why the casino can be safer than the sick bay in a storm and why no amount of sharks, pirates or tidal waves will ever be as dangerous as the midnight buffet.