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Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts
by Daniel Shapiro"A masterpiece."--William Ury, coauthor of Getting to YesIn this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro introduces a groundbreaking, step-by-step method to resolve your most difficult conflicts. Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveals the five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar. In Negotiating the Nonnegotiable, you will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes.From the Hardcover edition.
Negotiating with Tough Customers
by Steve ReillyNegotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just “take it or leave it.” You may think you are negotiating, but if the other side isn’t playing, you aren’t either.Regardless of the industry, situation, or product, the two most common mistakes negotiators make are:1. they give ground too easily, and;2. they get nothing in return.When dealing with tough customers it is even more important to be able to defend your position and bargain for reciprocal concessions. Negotiating With Tough Customers provides proven methods for holding your ground against (seemingly) more powerful negotiators. But it goes further, making sure that when you do give ground, you get equal or better value in return.Using a cooperative, collaborative approach in a hardball negotiation just doesn’t work. Tough negotiators will play win-win, but only if they have nothing to lose.Negotiating With Tough Customers will make you a better salesperson by making you a better negotiator...and vice versa.
The Negotiation Book: Your Definitive Guide to Successful Negotiating
by Steve GatesWinner! - CMI Management Book of the Year 2017 – Practical Manager category Master the art of negotiation and gain the competitive advantage Now revised and updated, the second edition of The Negotiation Book will teach you about one of the most important skills in business. We all have to negotiate at some point; whether in the office or at home and good negotiation skills can have a profound effect on our lives – both financially and personally. No other skill will give you a better chance of optimizing your success and your organization's success. Every time you negotiate, you are looking for an increased advantage. This book delivers it, whilst ensuring the other party also comes away feeling good about the deal. Nothing will put you in a stronger position to build capacity, build negotiation strategies and facilitate negotiations through to successful conclusions. The Negotiation Book: Explains the importance of planning, dynamics and strategies Will help you understand the psychology, tactics and behaviours of negotiation Teaches you how to conduct successful win-win negotiations Gives you the competitive advantage
Negotiation Skills In A Week: Brilliant Negotiating In Seven Simple Steps
by Peter FlemingEffective negotiation skills just got easierThere was a time, not that long ago, when negotiation was seen, in the main, as the province of industrial relations folk and car-sales advisers. But, no longer! Repeated financial crises have squeezed profit margins and, in some markets, discouraged buyers from making marginal purchases or continuing habitual expenditure. Managers have found themselves in the frontline of the expectation to achieve better value for money, and the starting point for this is to shop around and explore the offers made by new suppliers, and/or to negotiate better deals with existing suppliers.Even if your job doesn't involve negotiation, then you might still be an active negotiator when replacing your car, moving house or even selling last season's wardrobe! The truth is that being a good negotiator has become a life skill, enabling those who are good at it not just to save money, but also to upgrade their computer, television or lawnmower with little or no increase in outgoings - and enhancing their reputation in the process.Becoming an effective negotiator is certainly within the scope of the majority of people. At its simplest, it involves thinking out what you want, planning how you'd like to get it and developing your powers of persuasion to convince other people that you are simply being reasonable.This book will help you to plan to become a better negotiator through being better prepared for meetings, planning clear and realistic objectives for a negotiation, maintaining concentration and making logical proposals that create agreement in the other party.- Sunday: Creating the right environment- Monday: Researching your objectives - Tuesday: People and places - Wednesday: Breaking the ice - Thursday: The agenda - Friday: Concluding- Saturday: Learning from your experiences
The Network: The Battle for the Airwaves and the Birth of the Communications Age
by Scott WoolleyThe astonishing story of America’s airwaves, the two friends—one a media mogul, the other a famous inventor—who made them available to us, and the government which figured out how to put a price on air.This is the origin story of the airwaves—the foundational technology of the communications age—as told through the forty-year friendship of an entrepreneurial industrialist and a brilliant inventor.David Sarnoff, the head of RCA and equal parts Steve Jobs, Jack Welch, and William Randolph Hearst, was the greatest supporter of his friend Edwin Armstrong, developer of the first amplifier, the modern radio transmitter, and FM radio. Sarnoff was convinced that Armstrong’s inventions had the power to change the way societies communicated with each other forever. He would become a visionary captain of the media industry, even predicting the advent of the Internet.In the mid-1930s, however, when Armstrong suspected Sarnoff of orchestrating a cadre of government officials to seize control of the FM airwaves, he committed suicide. Sarnoff had a very different view of who his friend’s enemies were.Many corrupt politicians and corporations saw in Armstrong’s inventions the opportunity to commodify our most ubiquitous natural resource—the air. This early alliance between high tech and business set the precedent for countless legal and industrial battles over broadband and licensing bandwidth, many of which continue to influence policy and debate today.
Networks of New York: An Illustrated Field Guide to Urban Internet Infrastructure
by Ingrid BurringtonA guided tour of the physical Internet, as seen on, above, and below the city's streets What does the Internet look like? It's the single most essentail aspect of modern life, and yet, for many of us, the Internet looks like an open browser, or the black mirrors of our phones and computers. But in Networks of New York, Ingrid Burrington lifts our eyes from our screens to the streets, showing us that the Internet is everywhere around us, all the time--we just have to know where to look. Using New York as her point of reference and more than fifty color illustrations as her map, Burrington takes us on a tour of the urban network: She decodes spray-painted sidewalk markings, reveals the history behind cryptic manhole covers, shuffles us past subway cameras and giant carrier hotels, and peppers our journey with background stories about the NYPD's surveillance apparatus, twentieth-century telecommunication monopolies, high frequency trading on Wall Street, and the downtown building that houses the offices of both Google and the FBI's Joint Terrorism Task Force. From a rising star in the field of tech jounalism, Networks of New York is a smart, funny, and beautifully designed guide to the endlessly fascinating networks of urban Internet infrastructure. The Internet, Burrington shows us, is hiding in plain sight.From the Hardcover edition.
Never Split the Difference: Negotiating As If Your Life Depended On It
by Chris Voss Tahl RazA former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
New Directions in Empirical Translation Process Research
by Michael Carl Srinivas Bangalore Moritz SchaefferThis volume provides a comprehensive introduction to the Translation Process Research Database (TPR-DB), which was compiled by the Centre for Research and Innovation in Translation and Technologies (CRITT). The TPR-DB is a unique resource featuring more than 500 hours of recorded translation process data, augmented with over 200 different rich annotations. Twelve chapters describe the diverse research directions this data can support, including the computational, statistical and psycholinguistic modeling of human translation processes. In the first chapters of this book, the reader is introduced to the CRITT TPR-DB. This is followed by two main parts, the first of which focuses on usability issues and details of implementing interactive machine translation. It also discusses the use of external resources and translator-information interaction. The second part addresses the cognitive and statistical modeling of human translation processes, including co-activation at the lexical, syntactic and discourse levels, translation literality, and various annotation schemata for the data.
New Grad Job Hacks: The Complete Guide to Getting a Job After You Finish College
by Matt TranWhat's after college? Learn how to get that job you always wanted. Just graduated college? Still waiting for the perfect job that was supposed to be dropped in your lap after the graduation ceremony? Wondering when you get to start that marvelous and rewarding career you always dreamed about? New Grad Job Hacks is here to help. Career expert YouTuber and blogger Matt Tran, takes you step-by-step through how to make the most of your degree. Tran’s blog www.engineeredtruth.com has helped thousands of new grads figure out their best paths to fulfilling careers. In New Grad Job Hacks, Tran guides us from job fairs to social media, from internships to job shadowing and teaches how to research companies, interview, negotiate, and get that job offer you always wanted.
New Insights into Arabic Translation and Interpreting
by Mustapha TaibiThis book addresses translation and interpreting with Arabic either as a source or target language. It focuses on new fields of study and professional practice, such as community translation and interpreting, and offers fresh insights into the relationship between culture, translation and interpreting. Chapters discuss issues relating specifically to Arabic and the Arab cultural context and contribute views, research findings and applications that come from a language combination and a cultural background quite different from traditional Eurocentric theoretical and professional positions. This volume is a significant addition to resources on Arabic translation and interpreting and contributes fresh perspectives to translation studies in general. It is of interest to students, researchers and professionals working in public service, community, legal, administrative and healthcare translation and interpreting, as well as intercultural communication and translator education.
News: The Politics of Illusion, Tenth Edition
by W. Lance BennettFor over thirty years, News: The Politics of Illusion has not simply reflected the political communication field--it has played a major role in shaping it. Today, the familiar news organizations of the legacy press are operating in a fragmenting and expanding mediaverse that resembles a big bang of proliferating online competitors that are challenging the very definition of news itself. Audience-powered sites such as the Huffington Post and Vox blend conventional political reporting with opinion blogs, celebrity gossip, and other ephemera aimed at getting clicks and shares. At the same time, the rise of serious investigative organizations such as ProPublica presents yet a different challenge to legacy journalism. Lance Bennett's thoroughly revised tenth edition offers the most up-to-date guide to understanding how and why the media and news landscapes are being transformed. It explains the mix of old and new, and points to possible outcomes. Where areas of change are clearly established, key concepts from earlier editions have been revised. There are new case studies, updates on old favorites, and insightful analyses of how the new media system and novel kinds of information and engagement are affecting our politics. As always, News presents fresh evidence and arguments that invite new ways of thinking about the political information system and its place in democracy.
News Across Media: Production, Distribution and Consumption (Routledge Research in Journalism)
by Mette Mortensen Jakob Linaa Jensen Jacob ØrmenNews production, distribution and consumption are in rapidly changing due to the rise of new media. This book examines how these processes become more and more interrelated through logics of dissemination, sharing and co-production. These changes have the potential to affect the criteria of newsworthiness as well as existing power structures and relations within the fields of journalism and agenda setting. The book discusses changing logics of production, from citizens’ as well as journalists’ perspectives, examines distribution and sharing as a link between but also an intrinsic part of production and consumption, and addresses the changing logics of consumption. Contributors place such changes in a historical perspective and outline challenges and future research agendas.
The News of the World and the British Press, 1843-2011: 'Journalism for the Rich, Journalism for the Poor' (Palgrave Studies in the History of the Media)
by Laurel Brake Chandrika Kaul Mark W. TurnerThis volume is the first scholarly treatment of the News of the World from news-rich broadsheet to sensational tabloid. Contributors uncover new facts and discuss a range of topics including Sunday journalism, gender, crime, empire, political cartoons, the mass market, investigative techniques and the Leveson Inquiry.
The News of the World and the British Press, 1843–2011: 'journalism for the Rich, Journalism for the Poor' (Palgrave Studies in the History of the Media)
by Chandrika Kaul Mark W. Turner Laurel BrakeThe News of the World and the British Press, 1843–2011.
Nineteen Ways of Looking at Wang Wei (with More Ways)
by Eliot Weinberger Octavio PazA new expanded edition of the classic study of translation, finally back in print The difficulty (and necessity) of translation is concisely described in Nineteen Ways of Looking at Wang Wei, a close reading of different translations of a single poem from the Tang Dynasty—from a transliteration to Kenneth Rexroth’s loose interpretation. As Octavio Paz writes in the afterword, “Eliot Weinberger’s commentary on the successive translations of Wang Wei’s little poem illustrates, with succinct clarity, not only the evolution of the art of translation in the modern period but at the same time the changes in poetic sensibility.”
No Easy Answers: Our Digital World
by Gordon WestNo Easy Answers: Our Digital World describes Life in the Digital Age and answers the following questions: Are smartphones making us less smart? Are streaming services bad news for musical artists? Does modern technology enhance family life? Are driverless cars really an improvement over cars with human drivers? Is social media destroying our social skills? and Are video games bad for you?
No News Is Bad News: Canada's Media Collapse - and What Comes Next
by Ian GillCanada's media companies are melting faster than the polar ice caps, and in No News Is Bad News, Ian Gill chronicles their decline in a biting, in-depth analysis. He travels to an international journalism festival in Italy, visits the Guardian in London, and speaks to editors, reporters, entrepreneurs, investors, non-profit leaders, and news consumers from around the world to find out what's gone wrong. Along the way he discovers that corporate concentration and clumsy adaptations to the digital age have left Canadians with a gaping hole in our public square. And yet, from the smoking ruins of Canada's news industry, Gill sees glimmers of hope, and brings them to life with sharp prose and trenchant insights.
North Korea's Hidden Revolution: How the Information Underground Is Transforming a Closed Society
by Jieun BaekThe story of North Korea's information underground and how it inspires people to seek better lives beyond their country's borders One of the least understood countries in the world, North Korea has long been known for its repressive regime. Yet it is far from being an impenetrable black box. Media flows covertly into the country, and fault lines are appearing in the government's sealed informational borders. Drawing on deeply personal interviews with North Korean defectors from all walks of life, ranging from propaganda artists to diplomats, Jieun Baek tells the story of North Korea's information underground--the network of citizens who take extraordinary risks by circulating illicit content such as foreign films, television shows, soap operas, books, and encyclopedias. By fostering an awareness of life outside North Korea and enhancing cultural knowledge, the materials these citizens disseminate are affecting the social and political consciousness of a people, as well as their everyday lives.
A Notorious Woman: Anne Royall in Jacksonian America
by Elizabeth J. ClappDuring her long career as a public figure in Jacksonian America, Anne Royall was called everything from an "enemy of religion" to a "Jackson man" to a "common scold. " In her search for the source of such strong reactions, Elizabeth Clapp has uncovered the story of a widely read woman of letters who asserted her right to a political voice without regard to her gender. Widowed and in need of a livelihood following a disastrous lawsuit over her husband’s will, Royall decided to earn her living through writing--first as a travel writer, journeying through America to research and sell her books, and later as a journalist and editor. Her language and forcefully expressed opinions provoked people at least as much as did her inflammatory behavior and aggressive marketing tactics. An ardent defender of American liberties, she attacked the agents of evangelical revivals, the Bank of the United States, and corruption in government. Her positions were frequently extreme, directly challenging the would-be shapers of the early republic’s religious and political culture. She made many enemies, but because she also attracted many supporters, she was not easily silenced. The definitive account of a passionate voice when America was inventing itself, A Notorious Woman re-creates a fascinating stage on which women’s roles, evangelical hegemony, and political involvement were all contested.
Novel and Short Story Writer’s Market 2017: The Most Trusted Guide to Getting Published (Market #2017)
by Rachel Randall36th Annual Edition
Now I'm Catching On: My Life On and Off the Air
by Stephen Brunt Bob ColeHockey's most famous voice, now in his own words.If you are a hockey fan, you know Bob Cole's legendary voice. He has done the play-by-play for some of hockey's best-remembered games, including the Summit Series, Canada's gold-medal game in Salt Lake City, and twenty years of Stanley Cup finals. The infectious excitement in his voice, his boyish love of the game, and his uncanny ability to anticipate the play have earned him the affection of generations of fans, induction into the Hall of Fame, and the unofficial title of best hockey broadcaster ever. Now, for the first time, readers will see Cole at the centre of the story rather than watching it from the broadcast booth. We meet the young man growing up in Newfoundland in the years before it joins Canada. We see him talk his way into Foster Hewitt's office and into his first job. And of course we see some of the most cherished players in the game backstage: on the plane back from Russia in 1972, rubbing elbows with Bobby Orr; in the hallway on the old Montreal Forum, running into Jean Beliveau; meeting young players like Steve Stamkos, who grew up listening to him on Hockey Night in Canada. Written with the expert help of massively bestselling author and respected broadcaster Stephen Brunt, these stories come to life with the charm and detail of a conversation with Cole. They sound like Cole. No one has been closer to the game over the years than Cole, and no one is more closely associated with all we love about the game than the man whose eyes we've seen it though. Now we will see so much more through those same eyes and in that unforgettable voice.
The Nutshell Technique: Crack the Secret of Successful Screenwriting
by Jill ChamberlainA veteran Hollywood script consultant unlocks the secrets of storytelling in this &“clever, fresh way of analyzing structure&” (Creative Screenwriting magazine). Veteran script consultant Jill Chamberlain knows that most first-time screenwriters don&’t understand how to tell a story. These writers may have snappy dialogue, interesting characters, and clever plot devices—but what they deliver isn&’t a story. It&’s a situation. In order to explain the difference, Chamberlain created the Nutshell Technique, a method whereby writers identify eight dynamic, interconnected elements that are required to successfully tell a story. In this book, Chamberlain uses easy-to-follow diagrams (&“nutshells&”) to explain how the Nutshell Technique can make or break a film script. She takes readers step-by-step through thirty classic and contemporary movies, showing how such dissimilar screenplays as Casablanca, Chinatown, Pulp Fiction, Little Miss Sunshine, Juno, and Argo all have the same system working behind the scenes. She then teaches readers how to apply these principles to their own screenwriting.
The Nutshell Technique: Crack the Secret of Successful Screenwriting
by Jill ChamberlainA veteran Hollywood script consultant unlocks the secrets of storytelling in this &“clever, fresh way of analyzing structure&” (Creative Screenwriting magazine). Veteran script consultant Jill Chamberlain knows that most first-time screenwriters don&’t understand how to tell a story. These writers may have snappy dialogue, interesting characters, and clever plot devices—but what they deliver isn&’t a story. It&’s a situation. In order to explain the difference, Chamberlain created the Nutshell Technique, a method whereby writers identify eight dynamic, interconnected elements that are required to successfully tell a story. In this book, Chamberlain uses easy-to-follow diagrams (&“nutshells&”) to explain how the Nutshell Technique can make or break a film script. She takes readers step-by-step through thirty classic and contemporary movies, showing how such dissimilar screenplays as Casablanca, Chinatown, Pulp Fiction, Little Miss Sunshine, Juno, and Argo all have the same system working behind the scenes. She then teaches readers how to apply these principles to their own screenwriting.
Of Fortunes and War: Clare Hollingworth, first of the female war correspondents
by Patrick Garrett'The list of female war reporters is long and distinguished. But the great-grandmother of them all was Clare Hollingworth' Mail on Sunday 'She was a pioneer' Kate Adie OBE'Unputdownable' Alexander McCall Smith'One of the most unforgettable journalists I have ever met' Chris PattenONE OF THE INSPIRATIONS BEHIND THE NEW BBC DRAMA WORLD ON FIRE. Legendary pioneering journalist Clare Hollingworth died in Hong Kong aged 105 in January 2017 after an illustrious career spanning the great events of the 20th century. Clare was famous for getting 'the scoop of the century': the outbreak of the World War 2. From witnessing the first aerial bombings against England in the First World War, through Hitler's Blitzkrieg, Clare's résumé included desert war in North Africa, civil war in Greece, terrorism in Jerusalem, naming Philby as the Third Man, and guerrilla warfare in Vietnam and Borneo. She had an uncanny ability to make headlines throughout her century-long life. And although her style of journalism was very different from the 24-hour breaking rolling news we have today, the need for detailed eye-witness reporting seems even more important today as we face an onslaught of fake news and alternative facts. The story is not just about news and war however: through access to family papers and personal accounts, her great-nephew Patrick Garrett is able to show Clare in three dimensions, explain her life and loves, and show how she dealt with the pressures of life as a correspondent - decades before women were routinely accepted in this role.facebook.com/celebrateclaretwitter.com/celebrateclare
Of Fortunes and War: Clare Hollingworth, first of the female war correspondents
by Patrick Garrett'The list of female war reporters is long and distinguished. But the great-grandmother of them all was Clare Hollingworth' Mail on Sunday 'She was a pioneer' Kate Adie OBE'Unputdownable' Alexander McCall Smith'One of the most unforgettable journalists I have ever met' Chris PattenONE OF THE INSPIRATIONS BEHIND THE NEW BBC DRAMA WORLD ON FIRE. Legendary pioneering journalist Clare Hollingworth died in Hong Kong aged 105 in January 2017 after an illustrious career spanning the great events of the 20th century. Clare was famous for getting 'the scoop of the century': the outbreak of the World War 2. From witnessing the first aerial bombings against England in the First World War, through Hitler's Blitzkrieg, Clare's résumé included desert war in North Africa, civil war in Greece, terrorism in Jerusalem, naming Philby as the Third Man, and guerrilla warfare in Vietnam and Borneo. She had an uncanny ability to make headlines throughout her century-long life. And although her style of journalism was very different from the 24-hour breaking rolling news we have today, the need for detailed eye-witness reporting seems even more important today as we face an onslaught of fake news and alternative facts. The story is not just about news and war however: through access to family papers and personal accounts, her great-nephew Patrick Garrett is able to show Clare in three dimensions, explain her life and loves, and show how she dealt with the pressures of life as a correspondent - decades before women were routinely accepted in this role.facebook.com/celebrateclaretwitter.com/celebrateclare