- Table View
- List View
Business Feel
by Steven SegalJust as a good musician has a feeling for rhythm and a sports person has a feeling for the game, so a good businessperson has a well-developed sense of business feel. How do we develop our business feel? How does an understanding of business feel enhance our business judgement, our ability to trust our intuition, think on our feet, make and execute decisions? These and other questions will be answered by examining the life experiences of CEO's who are recognised for excellence in their feel for the business. The business feel of, amongst others Jack Welch, Andrew Grove, and Ricardo Semler will be explored.
Management Practice and Creative Destruction: Existential Skills for Inquiring Managers, Researchers and Educators
by Steven SegalHow do managers and leaders know what to do when they are caught off guard or taken by surprise? How do they create when they do not know what to do next? These are challenges of an organizational world of existential uncertainty; one where the future does not conform to but challenges our expectations and assumptions. Steven Segal demonstrates that creating in a world of existential uncertainty requires a new understanding of the relationship between management inquiry and the lived experience of organizing. Using existential philosophy he demonstrates how moods of concern serve as a framework to integrate management theory and practice, thereby providing a framework for managers, management educators, and consultants to share a common framework. In a globalized free market characterized by unexpected disruptions management inquiry is not a science conducted from an objective distance. The book advocates an existentially reflexive and participant observer perspective to management inquiry. By participating in managing, a felt sense of being a manager develops. Through existential observation new ways of organizing are made possible. It is inquiry from within rather than from an objective distance. Such inquiry opens new doors and opportunities. Existential hermeneutic phenomenology and the free market phenomenon of creative destruction are linked to each other. The former provides a framework to work through the breakdown in conventions of organizing that occur in creative destruction.
Face to Face with Practice: Existential Forms of Research for Management Inquiry
by Steven Segal Claire JankelsonComing Face to Face with your own practice is an emerging approach to management and professional research that has a significant impact on management practice. It closes the gap between theory and practice. An existential form of research means that the researcher carefully attends to their experience of researching and managing. This book demonstrates that by bringing an existential sensibility to research, unexpected possibilities for research and for professionality, are revealed. Each chapter shows authors grappling with the constraints of a system, navigating issues of humanness, questioning themselves, unfolding their understanding of appropriate ethics and finally, elucidating a depth of response that in itself reveals a way forward. In Face to Face with Practice, authors demonstrate how they drew on moments of estrangement from their practices. They found that when such moments are respected and carefully examined, a kind of clarification and at the same time often deep disillusionment with the taken-for-granted conventions of their practice, emerge. Through exploring these conventional ways of operating, authors develop new and original accounts of what it means to manage better in their particular field of practice. Such an approach is called hermeneutic existential phenomenology, affectionately known as HEP. Face to Face is about making a difference: a difference to the ways that management is practiced; a difference to the experience of the manager; and actually a difference towards a more humane and thoughtful approach to managing our society today.
Insanely Simple: The Obsession That Drives Apple's Success
by Ken SegallSimplicity isn't just a design principle at Apple--it's a value that permeates every level of the organization. It's what helped Apple recover from near death in 1997 to become the most valuable company on earth in 2012. As ad agency creative director, Ken Segall played a key role in Apple's resurrection, helping to create such critical marketing campaigns as "Think Different" and naming the iMac. This book makes you a fly on the wall inside a conference room with Steve Jobs, and on the receiving end of his midnight phone calls. You'll understand how his obsession with Simplicity helped Apple perform better and faster, sometimes saving millions in the process. Segall brings Apple's quest for Simplicity to life using fascinating (and previously untold) stories from behind the scenes. Through his insight and wit, you'll discover how companies that leverage this power can stand out from competitors--and individuals who master it can become critical assets to their organizations.
Think Simple: How Smart Leaders Defeat Complexity
by Ken SegallSimplicity is arguably the most potent weapon in business—attracting customers, motivating employees, helping outthink competitors, and creating new efficiencies. Yet rarely is it as simple as it looks. Ken Segall’s first book, Insanely Simple, was based on observations gained from twelve years working as Steve Jobs’s advertising agency creative director, first with NeXT and then with Apple. He saw firsthand that Jobs looked at everything through the lens of simplicity. His obsession with simplicity was not just visible in Apple’s products. You could see it in the way the company organized, innovated, advertised, sold at retail, and provided customer service. In practice, simplicity was Jobs’s most powerful business weapon. It helped Apple distinguish its products and create entirely new product categories, and it put distance between Apple and its competitors. But, while Apple is a terrific example of a company that has been propelled by the power of simplicity, it is hardly alone.Inspired by the ways Apple has benefited from the power of simplicity, Segall set out to find other companies that were traveling this path. He wanted to learn more about the thinking of their leaders. He felt that if he could chronicle the experiences of those who have successfully simplified, it would be an invaluable guide for everyone who would like to do the same. This book is the result of his journey into simplicity in companies around the world.Many of the “heroes of simplicity” profiled in this book are probably not on your list of usual suspects. Segall had conversations with over forty men and women from a wide range of industries, in companies big and small, established and up-and-coming, famous and below under the radar. Each leader has a fascinating point of view about how simplicity has helped improve his or her company and set it apart from competitors. Each is unique, yet, as you’ll find, many display interesting similarities. From Jerry Greenfield, you’ll hear how Ben & Jerry’s grew from local to global without losing its focus and simple values. From the CEO of one of Australia’s biggest banks, you’ll hear how simplicity is attracting new customers. From former Apple Senior Vice President Ron Johnson, you’ll hear how a simple idea aligned the team creating the worldwide network of Apple Stores. You’ll discover how simplicity influences the CEOs of The Container Store and Whole Foods. You’ll get insights on simplification from the worlds of fashion, automobiles, entertainment, and technology. You’ll even get inside the blue heads of the Blue Man Group, who developed a business strategy to defeat complexity before it could take root.No principle is more important for businesses today than simplicity. In this insightful and often surprising book, you will learn how to harness the power of simplicity to build lasting, profitable organizations.From the Hardcover edition.
Special Characters: My Adventures with Tech's Titans and Misfits
by Laurie Segall“Special Characters is a wild ride through a transformative decade that pulls back the curtain on the exclusive world of billionaire founders, entrepreneurs, and mainstream media.... Funny, charming, and sincere, and a staggeringly good book.” —Sophia Amoruso, New York Times bestselling author of #GirlbossAn unflinching, era-defining story of self-discovery and breaking barriers by award-winning investigative reporter and former CNN Senior Tech Correspondent Laurie Segall. In 2008, 23-year-old Laurie Segall was a newly minted assistant at CNN and was living in an East Village walk-up apartment. As Wall Street was crashing down, Segall began discovering a group of scrappy misfits who were rising from the ashes of the recession to change the world: the tech entrepreneurs.A misfit herself, Segall gained entrance to New York’s burgeoning tech scene, with its limitless cash flow and parties populated by geeks-turned-billionaires. Back at the news desk, she rose through the ranks at CNN, while these entrepreneurs went from minnows to sharks, building companies that would become our democracy and our social fabric: Facebook, Twitter, Instagram, Uber, Tinder.Over the course of a decade, Laurie Segall became one of the first reporters to give airtime to many of these founders—from Mark Zuckerberg (Facebook) to Jack Dorsey (Twitter) to Kevin Systrom (Instagram) to Travis Kalanick (Uber)—while tracking their evolution and society’s cultural shift in the CNN startup beat she created. By the end of her tenure at CNN, she had become its on-air senior technology correspondent and had witnessed the rise of second-wave tech, from the boom to the “complicated years” to the backlash, as her misfits emerged as some of the world’s most influential leaders.A coming-of-age narrative chronicling an era transformed, Special Characters is, at its core, a young woman’s origin story—in love, in career, and in life—and an account of the humans behind the companies that have shaped our modern society. Filled with emotional heft and razor-sharp observations, Segall’s empowering memoir is a richly rendered backstage pass to the tech bubble that reimagined the ethos of our social, political, and cultural experience.
Beautiful Data
by Toby Segaran Jeff HammerbacherIn this insightful book, you'll learn from the best data practitioners in the field just how wide-ranging -- and beautiful -- working with data can be. Join 39 contributors as they explain how they developed simple and elegant solutions on projects ranging from the Mars lander to a Radiohead video. With Beautiful Data, you will: Explore the opportunities and challenges involved in working with the vast number of datasets made available by the Web Learn how to visualize trends in urban crime, using maps and data mashups Discover the challenges of designing a data processing system that works within the constraints of space travel Learn how crowdsourcing and transparency have combined to advance the state of drug research Understand how new data can automatically trigger alerts when it matches or overlaps pre-existing data Learn about the massive infrastructure required to create, capture, and process DNA data That's only small sample of what you'll find in Beautiful Data. For anyone who handles data, this is a truly fascinating book. Contributors include:Nathan Yau Jonathan Follett and Matt Holm J.M. Hughes Raghu Ramakrishnan, Brian Cooper, and Utkarsh Srivastava Jeff Hammerbacher Jason Dykes and Jo Wood Jeff Jonas and Lisa Sokol Jud Valeski Alon Halevy and Jayant Madhavan Aaron Koblin with Valdean Klump Michal Migurski Jeff Heer Coco Krumme Peter Norvig Matt Wood and Ben Blackburne Jean-Claude Bradley, Rajarshi Guha, Andrew Lang, Pierre Lindenbaum, Cameron Neylon, Antony Williams, and Egon Willighagen Lukas Biewald and Brendan O'Connor Hadley Wickham, Deborah Swayne, and David Poole Andrew Gelman, Jonathan P. Kastellec, and Yair Ghitza Toby Segaran
Noncompliant: A Lone Whistleblower Exposes the Giants of Wall Street
by Carmen SegarraA first-hand account of the oversight of the big banks in the wake of the financial crisis, from the Federal Reserve examiner who refused to be silencedIn 2011, Carmen Segarra took a job as at the Federal Reserve Bank of New York supervising for Goldman Sachs. It was an opportunity, she believed, to monitor the big bank's behavior in order to avoid another financial crisis.Segarra was shocked to discover, however, the full extent of the relationship between Goldman and the Fed. She began making secret recordings that later became the basis of a This American Life episode that exposed the Fed's ineffectiveness in holding banks accountable.In Noncompliant, Segarra chronicles her experience blowing open the doors on the relationship between the big banks and the government bodies set up to regulate them.As we mark the tenth anniversary of the 2008 financial crisis, Noncompliant shows us how little has changed, and offers an urgent call for real reforms.
Drones and the Creative Industry: Innovative Strategies for European SMEs
by Marival Segarra-Oña Virginia Santamarina-CamposThis open access, interdisciplinary book presents innovative strategies in the use of civil drones in the cultural and creative industry. Specially aimed at small and medium-sized enterprises (SMEs), the book offers valuable insights from the fields of marketing, engineering, arts and management. With contributions from experts representing varied interests throughout the creative industry, including academic researchers, software developers and engineers, it analyzes the needs of the creative industry when using civil drones both outdoors and indoors. The book also provides timely recommendations to the industry, as well as guidance for academics and policymakers.
Managing the Transition to a Circular Economy: Action Plans in the Tourism Sector (SpringerBriefs in Business)
by Marival Segarra-Oña Virginia Santamarina-Campos Ángel Peiró-SignesThis open access book presents an interdisciplinary analysis of the current status of the circular economy in the tourism sector. This book is presented from the perspective of researchers, policymakers, and industry. Specially aimed at companies in the tourism sector, the book offers valuable information in the field of circular economy, promoting the design/redesign of processes and products. The authors emphasize promoting the development and application of new knowledge and technologies to promote innovation in processes, products, services, and business models, promoting public-private collaboration. With contributions from experts representing varied interests throughout the tourism industry, the book encourages the involvement of economic and social agents to raise awareness of current environmental, economic, and technological challenges.
Arts Property and Hotel
by Arthur I SegelJulio Martinez finds himself as one of the owners of the Arts Hotel Project in Barcelona, Spain. The 455-room hotel is managed by the Ritz Carlton and is in a 44-story tower along Barcelona's beachfront. Julio needs to figure out a strategy to maximize his investment, including a negotiation of the Ritz's operating agreement. Includes color exhibits.
Hines Goes to Rio
by Arthur I SegelThe Torre Almirante office tower, Hines' newest project in Rio de Janeiro, was a 36-story, Class AA office tower with an adjoining 420-stall parking structure and a preserved 14-story historic facade. It was completely different from anything that had previously been built in the city. It was also the first time that a developer took the risk of publicly announcing to the Brazilian business community its intention and commitment to complete such a complex real estate project on schedule. It was an impressive and unprecedented enterprise, but at this stage, the project was enmeshed in some operational complications. Several project designs were not yet ready, and discussions among the different companies involved in the development had intensified in the past weeks. Robert A.M. Stern Architects, the New York-based design architect, was debating with Hines about issues ranging from the glass window specifications to the material for the gold leaf lobby ceiling. Pontual Arquitetura, the local production architect, was concerned about the fire protection system. In addition, Racional, the local general contractor, just pointed out a serious problem in the freight elevator shaft that could force Hines to modify substantial parts of the project and, consequently, trigger a new round of required approvals. Includes color exhibits.
How Institutional Investors Think About Real Estate
by Arthur I SegelReal estate is an increasingly important component in the portfolios of institutional investors. This note discusses the issues these investors must consider when investing in real estate from the legal forms of ownership, to separate or commingled funds, to property type and geography, to broad or focused managers, to leverage, to the timing of investment, and finally, to the compensation paid to both external managers and internal staff.
IBET Pension Fund
by Arthur I SegelMarisa Caris oversees real estate investments for the IBET Pension Fund. She must value each of the existing eight properties and determine a strategy for going forward. A rewritten version of an earlier case.
Porto Adriatico
by Arthur I SegelIn March 2012, Jack Dawkins is in the early stages of leading the development of an old navy yard in Croatia into a mixed-use waterfront community of residences, hotel rooms, shops and dining. Catering to those arriving by superyachts and other leisure boats, and set amongst dramatic coastline, the project would transform the region. Coordinating the many stakeholders in a new country, Jack has to decide the best way to navigate the development risks and whether the project really makes sense as proposed, in more ways than one.
Real Estate Finance: A Technical Note Based on "Bonnie Road"
by Arthur I SegelThis technical note explains in detail the investment evaluation techniques introduced in "Bonnie Road", HBS case no. 813-186.
Real Estate Finance: A Technical Note Based on "Bonnie Road"
by Arthur I SegelThis technical note explains in detail the investment evaluation techniques introduced in "Bonnie Road", HBS case no. 813-186.
Shady Trail
by Arthur I SegelHolt Lunsford was intrigued by the packet of papers that lay in front of him. The papers comprised a brochure that Lonestar Bank had put together in an effort to sell the Shady Trail Distribution Center in Dallas, Texas. Shady Hill was a five-year-old, 120,000-square-foot distribution warehouse facility located on the west side of Dallas. Lonestar was asking $4 million for the property. It was September 2003 and the Dallas real estate market was plateauing and the capital markets were in disarray. Lunsford had convinced 11 friends to put up $100,000 each in addition to his own $100,000 to acquire one or two troubled properties. Lunsford decided to focus on warehouse properties due to their relatively small size, their strong historical performance, and his relevant experience. He wondered whether Shady Trail would make a good investment.
Structuring Real Estate Deals: An Investor's Perspective
by Arthur I SegelAddresses the following questions: What are the portfolio-level implications? What are the asset-level characteristics? How do I invest? With whom do I invest? What do I get for my investment? What protections do I have? When and how do I get out?
Technical Note and Discussion on Real Estate Valuation (IBET): Back of the Envelope (BOE) on Bonhomme Place, A Case within a Case
by Arthur I SegelDiscusses real estate valuation. Reviews "back of the envelope" valuation; real estate appraisal methods, including the income method; market comparables and replacement costs; and more complex computer modeling. Also discusses other variables that could influence valuation.
Value Retail: Opportunities for European Expansion
by Arthur I SegelScott Malkin, CEO of Value Retail, a developer and operator of European outlet villages serving luxury brands, is planning on developing a 18,503 m2 open-air outlet village to be built 98 kilometers south of Milan on land he was about to acquire for 7.26 million lira. Is this a good investment? What are the risks associated with the project? Could Value Retail pursue its outlet strategy in Italy? Includes color exhibits.
Rawabi
by Arthur I Segel Sarika Agrawal Nimrod Brandt Daniel Kuhagen Thomas Reithinger Margot EiranBashar Masri is developing the first new stand-alone Palestinian city 25 kilometers north of Jerusalem and 9 kilometers north of Ramallah in the West Bank on 6300 dunams (1556 acres) for 40,000 people with financial support from the Qatari investment authority and assistance from The Portland Trust. The first phase with 5000 homes along with a commercial city center, parks, schools and other public facilities will be available for occupancy in 2014. The eventual $1.5 billion new city has a host of start up problems including what should be built when and at what price along with infrastructure issues.
The Redevelopment of Palazzo Tornabuoni (A)
by Arthur I Segel Ricardo Andrade Sid YogIn the Spring of 2004, Byrne Murphy and his partners at Fingen Group discussed options to redevelop Palazzo Tornabuoni, an iconic 15th century palace in the heart of Florence, Italy. The possibilities included turning the upper floors into office space, hotel rooms, condominiums, or a private residence club, a new concept that was quickly gaining popularity in the U.S. but still largely untested in Europe. While they factored the economics and the risks involved in each of the options, they wondered which would preserve the property's historical heritage and still deliver attractive returns.
The Redevelopment of Palazzo Tornabuoni (B)
by Arthur I Segel Ricardo Andrade Sid YogOn December 16, 2010, Byrne Murphy received a call from his Italian partner at Fingen Group. The recently-renovated Palazzo Tornabuoni, an iconic 15th century palace in the heart of Florence, Italy, had been seized by the local police. While Murphy tries to understand the reasons behind the seizure and figures out a strategy to accomodate guests flying in for holidays, he wonders if he and partners have chosen the right redevelopment option for the palace.
The Paris Opera Hotel
by Arthur I Segel Chad M. CarrReal estate investor Javier Faus invests in a luxury hotel development in central Paris, and must select a management company.