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Hospitality Supervision and Leadership Level 3

by Patricia Paskins Ketharanathan Vasanthan Gary Farrelly

Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding

Hospitality and Tourism Management Program, Year 2


NIMAC-sourced textbook

Hostage in the Woods

by Cynthia Wall

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Hostage to Pleasure (Psy/changeling Ser. #5)

by Nalini Singh

From the New York Times bestselling author of Shards of Hope, Shield of Winter, and Heart of ObsidianLora Leigh calls Nalini Singh's Psy/Changeling series "a sensual, dangerous adventure not to be missed." Now, as the deadly Psy Council tightens its grip, a rebel Psy scientist finds herself at the mercy of a changeling who has sworn vengeance against her kind...Separated from her son and forced to create a neural implant that will mean the effective enslavement of her psychically gifted race, Ashaya Aleine is the perfect Psy--cool, calm, emotionless...at least on the surface. Inside, she's fighting a desperate battle to save her son and escape the vicious cold of the PsyNet. Yet when escape comes, it leads not to safety, but to the lethal danger of a sniper's embrace.DarkRiver sniper Dorian Christensen lost his sister to a Psy killer. Though he lacks the changeling ability to shift into animal form, his leopard lives within. And that leopard's rage at the brutal loss is a clawing darkness that hungers for vengeance. Falling for a Psy has never been on Dorian's agenda. But charged with protecting Ashaya and her son, he discovers that passion has a way of changing the rules...

Hostage! (Sweet Valley High #26)

by Francine Pascal Kate William

Regina's life is in Jeopardy... When Elizabeth Wakefield learns that Regina Morrow has returned unexpectedly to Sweet Valley from Switzerland, she drops by to visit. A strange woman answers the door and says Regina cannot have visitors. With the help of Jessica, her twin, and Bruce Patman, Regina's boyfriend, Elizabeth discovers that Regina and her parents are being held hostage! If Elizabeth calls the police, the Morrows may be killed. So she, Bruce, Jessica, and Regina's brother, Nicholas, vow to rescue the Morrows on their own before the kidnappers take desperate action!

Hostages of Hate (Hardy Boys Casefiles #10)

by Franklin W. Dixon

From the back of the book: Double-edged death An antiterror convention in Washington, D.C., is rocked by a real-life hijacking-and Frank Hardy's girlfriend, Callie Shaw, is among the hostages. When Callie appears on the TV news she sends the Hardys a coded message. Trouble is, the government doesn't believe them. Agent O'Neill orders Frank and Joe off the case, forcing them to try a rescue on their own. Suddenly the brother sleuths are running from the law, straight into a terrorist death trap-while Callie watches her life tick away. ============== From inside the book: SCREAMING DEATH Frank opened his hand, studying the detonator for a long moment. "Drop it, I say!" The ragged edge to Habib's voice was far more convincing than the volume he used. Shrugging, Frank turned his hand, letting the detonator fall. Passengers screamed as they saw the instrument of their destruction drop to the floor. Even Habib flinched, drawing back from the expected explosion. Frank used that second to stomp on the detonator, crushing its radio microcircuits. Then he dove for the floor, praying that Joe would take his lead.

Hostile Takeover (Hostile Takeover #Vol. 1)

by S. Andrew Swann

Now in an omnibus edition, the Hostile Takeover trilogy introduces a planet where the only laws are those of self-preservation and profit.Bakunin is a world with a law unto itself—the only human-colonized planet that has consistently refused to join the Terran Confederacy or permit any form of organized government to take root. When the TEC, the covert operations and enforcement branch of the Confederacy, decides to do something about Bakunin, Colonel Klaus Dacham is the man they put in charge. His opening target is Dominic Magnus, the head of Godwin Arms and Armament. Though Dom loses the first battle, he, his allies, and his surviving employees carefully plan their own return strike. Until they receive a desperate message from one of their own, revealing what the TEC is really up to on Bakunin. Suddenly, the stakes are far beyond personal revenge. Bakunin is about to become an unwitting pawn in a Confederacy-wide power struggle. And to the mastermind behind the entire plan, it doesn’t really matter whether anyone on the planet is left alive at the end of it—so long as TEC achieves its goal.

Hostile Territory

by Paul Greci

In Paul Greci’s Hostile Territory, a catastrophic earthquake strands four teens in the Alaskan wilderness—and leaves them without a civilization to return to.Josh and three other campers at Simon Lake are high up on a mountain when an earthquake hits. The rest of the camp is wiped out in a moment—leaving Josh, Derrick, Brooke, and Shannon alone, hundreds of miles from the nearest town, with meager supplies, surrounded by dangerous Alaskan wildlife.After a few days, it’s clear no rescue is coming, and distant military activity in the skies suggests this natural disaster has triggered a political one.Josh and his fellow campers face a struggle for survival in their hike back home—to an America they might not recognize.An Imprint Book “In Greci’s intense survival tale with a thriller component, four teens endure a harrowing trek across the Alaskan wilderness . . . It’s clear that Greci (The Wild Lands) knows his landscape—Alaska’s beauty and natural hazards become their own vivid character in his handling.” —Publishers Weekly“Readers will feel like they are in Alaska alongside the characters... Recommended for teenagers who like postapocalyptic adventure or are fans of Gary Paulsen’s Hatchet.” —School Library Journal

Hot Boy Summer

by Joe Jiménez

Four gay teens in Texas have the summer of their lives while discovering important truths about realness, belonging, and friendship in this &“explosive prose debut for the gays and theys growing up outside of the box&” (Booklist, starred review).Mac has never really felt like he belonged. Definitely not at home—his dad&’s politics and toxic masculinity make a real connection impossible. He thought he fit in on the baseball team, but that&’s only because he was pretending to be someone he wasn&’t. Finding his first gay friend, Cammy, was momentous; finally, he could be his authentic self around someone else. But as it turned out, not really. Cammy could be cruel, and his &“advice&” often came off way harsh. And then, Mac meets Flor, who shows him that you can be both fierce and kind, and Mikey, who is superhot and might maybe think the same about him. Over the course of one hot, life-changing summer, Mac will stand face-to-face with desire, betrayal, and letting go of shame, which will lead to some huge discoveries about the realness of truly belonging. Told in Mac&’s infectious, joyful, gay AF voice, Hot Boy Summer serves a tale as important as hope itself: four gay teens doing what they can to connect and have the fiercest summer of their lives. New friendships will be forged, hot boys will be kissed…and girl, the toxic will be detoxed.

Hot Button

by Kylie Logan

Button collector Josie Giancola has a sharp eye for detail, and a love for keeping things together. But when a murder interrupts her button business, she's always ready to snap into action... As chairwoman of an international conference for button collectors, Josie has plenty to worry about. Between greeting collectors, overseeing the dinner cruise, and attending to the many needs of the guest of honor, Thad Wyant, she barely has time to deal with her gorgeous ex-husband...let alone a dead body.But when Thad is found dead in a hotel linen closet, Detective Nevin Riley needs Josie to help him solve the case. Mr. Wyant's historic Geronimo button has gone missing, and considering how many enemies he's made in the small and peculiar world of button collectors, Josie will have to act fast--before she becomes history herself...Includes tips on antique button collecting!

Hot Fudge Frame-Up

by Christine Desmet

Candy shop owner Ava Oosterling mixes it up with a fudge judge with a grudge--who loses his life before he can pick a winner.... Ava is gearing up for the First Annual Arts Festival--a huge celebration that could draw national attention to her old-fashioned fudge shop in Door County, Wisconsin. She's invited two celebrity chefs to go head-to-head with her in a fudge contest. Everyone is having a tasty time...until a judge for the festival is found dead. To her shock, he'd been complaining around town that her Fairy Tale fudge flavors were...well, fudged. Now the sheriff is wondering if Ava fits the mold for a murder suspect. As Ava tries to square her reputation and find the real killer, she's in for a whole batch of trouble.... Includes Delicious Recipes and Fudge-Making Tips!

Hot Fudge Monday: Tasty Ways to Teach Parts of Speech to Students Who Have a Hard Time Swallowing Anything to Do with Grammar

by Randy Larson

Since its initial publication in 1993, this entertaining grammar book has helped thousands of middle school teachers teach even the most reluctant learners using lessons that de-emphasize rote learning and treat the parts of speech as building blocks for crazy writing assignments. Prompts include using at least 10 prepositional phrases from a list to write a scene from the new vegetable horror novel Squash Cemetery, and using lively verbs to write the monologue of a soda can telling his miserable life story to a psychologist. This new edition offers quirky quizzes to check student progress, even more writing ideas, and a guide to Internet enrichment activities, including "Stupid Roadside Attractions," in which students research goofy tourist traps in America and use vivid adjectives to describe the six that they think are the stupidest.

Hot Legs

by Susan Johnson

With her stunning red hair and killer body, Cassie Hill has no trouble turning heads. After getting rid of her lying, cheating ex, however, she's fully prepared to go through the rest of her life dateless. But when a priceless painting goes missing from the Minneapolis Museum of Art, this sexy curator finds herself getting up close and personal with a hot-shot bounty hunter who's driving her wild with good old-fashioned lust. Now, Cassie has to wrap up this case of the missing painting pronto...before Bobby Serre's skill at satisfying her deepest desires makes her do something utterly outrageous. Like fall head over heels in love...

Hot Mahogany (A Stone Barrington Novel #15)

by Stuart Woods

Stone Barrington is hired to protect a former intelligence agent with amnesia—and secrets worth killing for—in this heart-stopping thriller in the #1 New York Times bestselling series.Barton Cabot’s intelligence career is even more top secret than that of his brother, CIA boss Lance Cabot. But following a random act of violence, Barton is suffering from amnesia—a dangerous thing in a man whose memory is chock full of state secrets. So Lance hires Stone Barrington to watch his brother’s back. Stone soon discovers that his charge is a spy with a rather unusual hobby: building and restoring furniture. The genteel world of antiques and coin dealers seems a far cry from Stone’s usual underworld. But Barton is a man with a past, and one event in particular is coming back to haunt his present in ways he’d never expected...

Hot Pterodactyl Boyfriend

by Alan Cumyn

Prepare to be blown away - or rather, carried away on huge muscular wings - by this blissfully outlandish, bracingly smart and completely original YA novel! Sheils is very happy with her perfectly controlled life. She's smart, powerful, the Student Body Chair, and has a doting boyfriend. What more could a girl ask for? But everything changes when the first-ever interspecies transfer student, a pterodactyl (what?) named Pyke, enrolls at her school. There's something about him - something primal - that causes the students to lose control whenever he's around. When Pyke's band plays at the Autumn Whirl dance, his music sends the whole school into a literal frenzy. The next day no one can even remember what happened at the dance, but Shiels learns that she danced far too long with Pyke, her nose has turned purple, and she may have done ... something that she shouldn't have... Who is this winged boy, with incredible pecs and rock-star talent that has swooped in on her carefully constructed life?Hilarious and relatable (despite the dinosaur), Hot Pterodactyl Boyfriend is about breaking free and discovering your true self. Oh, and finding out that going primal isn't always a bad thing.

Hot Shot

by Raewyn Caisley

How did Harry Kewell do it? That?s what Sam wants to know. How did he handle being called a `hot shot? by his team-mates? Sam bets Harry?s coach never benched him for winning the game single-handedly! And what about Harry?s dad? Did he think soccer was for sissies too? Things are getting too tough for Sam to handle, until he meets Manuel Luque, an ex-professional English soccer player. At last there?s someone on his side! But even though Manuel?s got the contacts, the news isn?t all good. Just what does it take for a young Aussie soccer star to realise his dream? From Raewyn Caisley, the acclaimed and established author of TOP MARKS, NOT CRICKET, IN UNION, TENNIS STAR, FREE STYLE and GREAT LEAD, comes another book in the popular Junior Sports Series.

Hot Summer Nights

by Carly Phillips Erin Mccarthy Jaci Burton Jessica Clare

Passions ignite in these all-new stories from four bestselling masters of contemporary romance... In Jaci Burton's "Hope Smolders," struggling divorcee Jane has put her personal life on hold to raise her kids--until she runs into Will, her ex's former best friend, who convinces her it's time to start having fun again. Carly Phillips takes you back to the town of Serendipity, where overworked Alexa has an instant connection with a sinfully sexy football star on the dance floor. A one-night stand evolves into multiple nights when Luke decides to teach the good doctor about his own brand of fun. But when it's time for him to leave town, will these "Perfect Strangers" be able to say goodbye for good? In Jessica Clare's "Legend of Jane," an intrepid Bloggess catches the eye of local law enforcement when she gets caught trespassing. Luckily, Luanne wouldn't mind getting handcuffed by Officer Hotness... Single girl Chelsea is tired of feeling like the fifth wheel on her weekend jaunt to Lake Placid, until she gets stuck out in the cold and finds a muscular knight in shining armor to warm her up--in Erin McCarthy's "Ice Princess."

Hot Wheels (Hardy Boys Casefiles #91)

by Franklin W. Dixon

From the back of the book: Race to danger! It's ninety degrees in the shade, and temperatures and tempers are boiling over. The Hardys are competing in the Suntex Solar Challenge, a race of super-charged, solar-powered cars across the Arizona desert. But for Frank and Joe, the 500-mile concrete speedway is about to turn into a crash course in sabotage! Not only is a $100,000 prize at stake, but so is the inside track on a multimillion-dollar contract for future car design. And someone's determined to win at any cost. Facing flash fires, stun grenades, and deadly electric shocks, the Hardys put the pedal to the metal in their scorching-hot chase after a high-speed, high-tech terrorist!

Hotel Bemelmans

by Ludwig Bemelmans

“Ludwig Bemelmans was the original bad boy of the New York hotel/restaurant subculture.” –Anthony Bourdain Probably Bemelmans’ best work and certainly his most famous essays, Hotel Bemelmans brilliantly evokes the kitchens, back passages, dining rooms, and banquet halls of Bemelmans’ years at the Hotel Splendide a thinly disguised stand-in for the Ritz. It's a strange, fabulous, and sometimes terrible universe populated by rogues, con-men, geniuses, craftsmen, lunatics, gypsies, tramps, and thieves and it's all here in bitingly funny detail. Twenty-four of the tales are vintage Bemelmans, two have never before been published, and the lot is accompanied by 73 of Bemelmans’ original, charming drawings.

Hotel Bemelmans

by Ludwig Bemelmans

"Ludwig Bemelmans was the original bad boy of the New York hotel/restaurant subculture." -Anthony Bourdain Probably Bemelmans' best work and certainly his most famous essays, Hotel Bemelmans brilliantly evokes the kitchens, back passages, dining rooms, and banquet halls of Bemelmans' years at the Hotel Splendide a thinly disguised stand-in for the Ritz. It's a strange, fabulous, and sometimes terrible universe populated by rogues, con-men, geniuses, craftsmen, lunatics, gypsies, tramps, and thieves and it's all here in bitingly funny detail. Twenty-four of the tales are vintage Bemelmans, two have never before been published, and the lot is accompanied by 73 of Bemelmans' original, charming drawings.

Hotel Savoy

by Joseph Roth

A POW meets other survivors of World War I in a Polish hotel in this acclaimed classic novel by the author of The Radetzky March.Still bearing the scars from gulag experiences, a freed POW traverses Russia to arrive at the Polish town of Lodz. In its massive Hotel Savoy, he meets a surreal cast of characters, each eagerly awaiting the return from America of a rich man named Bloomfield. Like Europe itself at the time, the hotel is the stage upon which characters follow fate to its tragic destination . . . Praise for Hotel Savoy“Superb Roth: witty, elegant, invariably honing in on the point where history trickles down to the level of the individual character and turns into fate.” —The Nation“Roth’s considerable gift lay in sketching myriad personal convulsions in that time of conflagration.” —Publishers Weekly

Hothouse Earth: The Climate Crisis and the Importance of Carbon Neutrality

by Stephanie Sammartino McPherson

As hurricanes, droughts, floods, and wildfires are increasing in regularity and intensity, climate change can no longer be ignored. Melting permafrost, forest dieback, ocean acidification, and other processes are creating positive feedback loops which could, if not aggressively and quickly addressed, spiral out of control and take global warming past the point of no return. Hothouse Earth examines how science, politics, and social justice must all be part of the equation to counteract climate change.

Hothouse Orchid (Holly Barker #Bk. 5)

by Stuart Woods

Home gets hot for CIA Special Agent Holly Barker in this novel in #1 New York Times bestselling author Stuart Woods’s thrilling series. After Holly Barker lets an international terrorist slip through her fingers for a second time, the CIA thinks she might want a long vacation. So Holly returns to her hometown of Orchid Beach, Florida, where she had been police chief for many years. But a very unpleasant surprise awaits her. Many years earlier, while she was in the army, Holly and another female officer had brought charges against their commander for sexual harassment. Holly had managed to fight him off, but the other woman, a young lieutenant, had not. The officer in question was acquitted of all charges, and has also left the army—for a job as Orchid Beach’s new police chief. Now Holly must decide whether to return to the CIA—or seek her revenge...

Hotlanta: Book 1 (Hotlanta #1)

by Mitzi Miller Denene Millner

Designer clothes. Gorgeous boys. Family secrets. Major drama. Welcome to Atlanta and the lives of the Duke twins, Sydney and Lauren. They don't call it Hotlanta for nothing!The Duke twins, Sydney and Lauren, live the life: They attend the fanciest school in Atlanta, they live in Buckhead, the most exclusive neighborhood, and they only date the hottest guys. And their secrets? Are the darkest of all. When their estranged father is released from prison and a murder is committed, their lives are plunged into a whirlwind of tabloid scrutiny, vicious gossip, and shocking revelation. Lauren, always such a party girl, and Sydney, bent on perfection by way of the Ivy League, can't trust anyone. Not their mother, not their rich stepfather. Maybe not even each other.

Hotshot

by Catherine Mann

Major Vince "Vapor" DeLuca may have just accepted his most difficult recon mission ever-keeping an eye on Shay Bassett. As a pilot in the Air Force's top-secret test unit, Vince keeps a cool head at the controls. But ever since they were teens, Shay's had a way of jamming his radar. Now she's scheduled to tell Congress about Cleveland's escalating gang activity, and someone out there is trying to cut her testimony short. Living to tell the tale may depend on trusting the one man who burned her so badly years ago-and still makes her feel warm all over.

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