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Most postmortem writeups follow a predictable, linear format, writtenfrom a point of view of an omniscient narrator: 1) The outage happened (the acknowledgement) 2) Here's what we found out (the reasons) 3) Here's what we're doing to make sure this doesn't happen again (the remediation) 4) Sorry about that! (the apology) What's almost always missing is any discussion of what people working under extreme stress experienced (confusion, frustration, anger, elation, etc.), what cognitive biases clouded their thinking, how they made decisions with imperfect information, what communication patterns worked or failed, etc. Call this the human -- emotional or psychological -- postmortem. This report explains why the human postmortem is as important as the technical one. Learn how it allows for building more resilient teams and processes, and ultimately reduces the duration and severity of future outages.
It's just a small story really, about among other things: a girl, some words, an accordionist, some fanatical Germans, a Jewish fist-fighter, and quite a lot of thievery. . . .Set during World War II in Germany, Markus Zusak's groundbreaking new novel is the story of Liesel Meminger, a foster girl living outside of Munich. Liesel scratches out a meager existence for herself by stealing when she encounters something she can't resist-books. With the help of her accordion-playing foster father, she learns to read and shares her stolen books with her neighbors during bombing raids as well as with the Jewish man hidden in her basement before he is marched to Dachau.This is an unforgettable story about the ability of books to feed the soul. [This text is listed as an example that meets Common Core Standards in English language arts in grades 9-10 at .
Meet Ed Kennedy--underage cabdriver, pathetic cardplayer, and useless at romance. He lives in a shack with his coffee-addicted dog, the Doorman, and he's hopelessly in love with his best friend, Audrey. His life is one of peaceful routine and incompetence, until he inadvertently stops a bank robbery. That's when the first Ace arrives. That's when Ed becomes the messenger. . . . Chosen to care, he makes his way through town helping and hurting (when necessary), until only one question remains: Who's behind Ed's mission? Winner of the 2003 Children's Book Council Book of the Year Award in Australia, I Am the Messenger is a cryptic journey filled with laughter, fists, and love. From the Hardcover edition.
Hypnotic and profoundly disquieting, The Listeners explores a far-out world where a patchwork of memory, sensation, and imagination maps the flickering presence of ghosts.This is the story of a woman whose life is shaped by tragedy. Quinn is thirtysomething, a survivor of a fractured and eccentric childhood marred by the death of her younger sister. Twenty years later, she is in the midst of a decade-long slide down the other side of punk-rock stardom after her successful music career was abruptly halted. Sassy and smart, tough but broken, Quinn is at loose ends. She develops unique strategies for coping, but no matter what twisted tactic Quinn conjures to keep her psyche intact, she cannot keep the past away. The Listeners is about what lurks in the shadows and what happens when what's lurking insists on being seen.Leni Zumas portrays a world twisted on its axis by loss, in all its grotesque beauty. From the first line the prose is glorious: pricklingly honest and hallucinatory, a lucid dream world realized. The Listeners marks the debut of a major American writer.
"This book can dramatically change your life by showing you how to take responsibility for the choices you make and break free from the illusion that you are a victim of your circumstances. " So begins one of the most significant works you will ever encounter. People make hundreds of choices every day -- both large and small -- yet most individuals feel they have little control over their own lives. Now Gary Zukav, author of the monumental bestsellerThe Seat of the Soul,joins his spiritual partner, Linda Francis, in a revolutionary look at the power of choice and how to use it wisely. They explain how changing our decision-making can help us avoid self-defeating patterns of thought and action -- and help us take control of our lives by creating authentic, positive power. The Mind of the Souldescribes how each moment in life is a moment of decision: wheth- er to persist in the old, limited patterns of life or to choose instead to experiment with the unbounded, liberating potential ahead of us. Using the same pragmatic terms that madeThe Heart of the Soulso meaningful, Zukav and Francis allow readers to develop, step by step, the ability to break free of unconscious choices that hold them back and limit their fulfillment in life. Whether your choices are large ones -- concerning work, marriage, parenting, or divorce -- or smaller day-to-day choices, such as shouting or showing annoyance when you are angry, they carry consequences for which you must assume responsibility. You will discover that in any situation one choice among the many that present themselves to you is the optimal choice -- to create harmony, cooperation, sharing, or reverence for Life. When you make this choice, you gain the freedom to experiment with your life, see what does or does not work for you, learn to change yourself instead of blaming others, open your heart, and develop authentic power. The Mind of the Soulis a book to be used, not merely read. It is packed with specific, practical exercises, diagrams, and meaningful illustrations that make you a participant in the process of responsible choice. To accompany this book, the authors have created a specialSelf-Empowerment Journalwith additional material to help you focus your thoughts and emotions as you read and to invite you to record your insights after each exercise. The discoveries you make in both the book and the Journal will become a permanent part of your life long after you have turned the last page.
A NOTE FROM THE AUTHOR:This hardcover edition ofThe Seat of the Soulcelebrates its tenth anniversary. The Seat of the Soulbecame a national bestseller when it was first published, but more people are buying it now than ever before. Why is this?It is because a new species is being born. The Seat of the Soulis about this birth. This new species longs for harmony, cooperation, sharing, and reverence for Life. It uses higher orders of logic and justice -- those of the heart. The number of people who are becoming aware of this birth is growing very fast, because the new species is being born inside all of us. The Seat of the Soulprovides a vocabulary for this new species -- a vocabulary of authentic power, the alignment of the personality with the soul. Human experience is exploding beyond the five senses, andThe Seat of the Soulis about that, too. This is the most exciting time to be on Earth, andThe Seat of the Souldescribes why. As we become aware of our new abilities and values, like a baby opening its eyes and stretching its arms and legs for the first time, we are also becoming aware of an entirely new potential that we have never had before. I have been writing a book about this new potential for nine years. I am looking forward to sharing that with you, too. The tremendous growth of interest inThe Seat of the Soulis humbling to me. I dream of a world where people respect each other and the living Earth, and spiritual growth is the first priority. I work daily to develop the awareness, compassion, and intentions that are necessary to create it. The extraordinary reception ofThe Seat of the Soulshows me, among other things, how many fellow souls are doing the same. The more this happens, the more I see myself, with gratitude, as a traveler among travelers, an experimenter among experimenters, and a soul among souls. Gary Zukav1999
Inspired by the years he spent in Afghanistan and Pakistan as bureau chief with The Associated Press, Paul Haven's intricately crafted tale is filled with details of everyday life in this remote and frequently overlooked part of the world. Loosely based on the legendary Golden Hoard of Bactria--the renowned hidden treasure discovered in northern Afghanistan in 1978--this fast-paced middle-grade novel will appeal to readers who like their twists and turns filled with mysterious characters, exotic locales, and an utterly relatable protagonist. Welcome to Balabad, birthplace of the international secret society known as the Brotherhood of Arachosia--and rumored hiding place of the grandest riches the world has ever known. Balabad is also the country Oliver Finch has called home ever since his father was reassigned to this dull, war-torn dust bowl. Each day runs into the next for Oliver until a five-hundred-year-old sacred carpet is stolen. Then one of the few friends he has disappears. Oliver is determined to figure out what exactly is going on. But in order to do that he'll have to consult with a one-eyed warrior, track down the far-flung members of the Brotherhood, and unlock a centuries-old secret! Suddenly, life in Balabad for Oliver has become a whole lot more interesting . . . and dangerous.
Master of portraiture Monte Zucker presents page after page of essential photographic lessons to enable photographers to achieve and exceed their financial and artistic goals. Providing instructions on how to conduct a well-crafted client consultation, readers will learn which angles of the face to photograph, how to pose the body, where to place the camera, and the proper positioning of lighting equipment in order to cultivate an emotional connection with clients to produce an ideal image. Chapters with expert advice on digital imaging cleanup and finishing techniques, clothing and makeup selection, and location and studio backdrop options to reinforce portrait concepts are also included.
With outraeous anecdotes about everyone from Leonardo (alleged sodomist) to Caraviaggio (convicted murderer) to Edward Hopper (alleged wife beater), Secret Lives of Great Artists recounts the seamy, steamy, and gritty history behind the great masters of international art. You'll learn that Michelangelo's body odor was so bad, his assistants couldn't stand working for him; that Vincent van Gogh sometimes ate paint directly from the tube; and Georgia O'Keeffe loved to paint in the nude. This is one art history lesson you'll never forget!
True tales of murder, riots, heartbreak, and great music. With outrageous anecdotes about everyone from Gioachino Rossini (draft-dodging womanizer) to Johann Sebastian Bach (jailbird) to Richard Wagner (alleged cross-dresser), Secret Lives of Great Composers recounts the seamy, steamy, and gritty history behind the great masters of international music. You'll learn that Edward Elgar dabbled with explosives; that John Cage was obsessed with fungus; that Berlioz plotted murder; and that Giacomo Puccini stole his church's organ pipes and sold them as scrap metal so he could buy cigarettes. This is one music history lesson you'll never forget!
Journeying to the country that won the 2010 FIFA World Cup, this enlightening handbook explores the culture of Spain through the world's most popular sport: soccer. From watching an amazing game between world class rivals FC Barcelona and Real Madrid to exploring island volcanic landscapes and witnessing the many fiestas that are celebrated there, readers join professional soccer player Ethan Zohn for the experience of a lifetime. Activities generated from each chapter include learning a phrase in each of the different languages spoken in Spain, making a sand-drip sand castle to understand the concept of surface tension, and creating a time capsule unique to a family's culture and era. Readers will also have the opportunity to research a real project in Spain through which they can give back and make a difference in this fascinating country. Viajando al país que ganó la Copa Mundial FIFA 2010, este manual instructivo explora la cultura de España a través del deporte más popular del mundo: el fútbol. Desde ver un partido increíble entre los rivales de primera categoría FC Barcelona y Real Madrid hasta explorar paisajes volcánicos de las islas y participar en las muchas fiestas que se celebran allí, los lectores acompañan al jugador de fútbol profesional Ethan Zohn para una experiencia inolvidable. Algunas de las actividades en cada capítulo incluyen aprender una frase en cada una de las lenguas habladas en España, hacer castillos de arena de goteo para comprender el concepto de la tensión superficial y crear una cápsula de tiempo única a la cultura y la era de una familia española. Los lectores también tendrán la oportunidad de investigar un proyecto real en España a través del cual pueden ofrecer algo a la sociedad y hacer una diferencia en este país fascinante.
Following professional soccer player Ethan Zohn on another global adventure, this entertaining and educational handbook explores the cultures and customs of Mexico. From a walking tour of Mexico City and visits to the ruins of the country's ancient civilizations to a once-in-a-lifetime butterfly migration sanctuary and colorful Lucha Libre wrestling, this investigation explores the real Mexico, avoiding the commonplace tourist traps and border towns. Activities presented in each chapter include science and math projects based on Mayan cultures, creative writing and art exercises inspired by Mexican folk art and celebrations, and even simple traditional recipes. Staying true to its series, this installation provides the opportunity to research a charitable project in Mexico and make a difference in this wonderful country. Siguiendo el jugador de fútbol profesional Ethan Zohn en otra aventura global, este manual educacional y entretenido explora la cultura y las costumbres de México. Desde un recorrido a pie del Distrito Federal y visitas a las ruinas de las civilizaciones antiguas del país hasta un santuario maravilloso para la migración de las mariposas y la lucha libre animada, esta investigación explora el México real y evita las comunes trampas para turistas y las ciudades fronterizas. Las actividades presentadas en cada capítulo incluyen proyectos de la matemática y la ciencia basados en la cultura maya, ejercicios de escritura creativa y arte inspirados por el arte popular y las celebraciones mexicanas y recetas sencillas tradicionales. Manteniéndose fiel a la serie, este libro provee la oportunidad de investigar un proyecto caritativo en México y hacer una diferencia en este gran país.
Sharing the daily struggles of children and families residing in transitional situations (homelessness or because of risk of homelessness, being connected with the child welfare system, or being new immigrants in temporary housing), this text recommends strategies for delivering mental health and intensive case-management services that maintain family integrity and stability. Based on work undertaken at the Center for the Vulnerable Child in Oakland, California, which has provided mental health and intensive case management to children and families living in transition for more than two decades, the volume outlines culturally sensitive practices to engage families that feel disrespected or betrayed.
"[In Istanbul Noir] you get blown along the shore of the Bosporus in the wealthy enclave of Bebek (Feryal Tilmac's "Hitching in the Lodos"), hustled through the shadowy past in the bustling Aksaray (Mustafa Ziyalan's "Black Palace"), have your mind read in the "haven for lowlifes" that is Siskinbakkal (Algan Sezginturedi's "Around Here, Somewhere") and thrown behind bars in Sagmacilar (Yasemin Aydinoglu's "One Among Us").-- The Lead Miami BeachA city at once ancient and modern, Istanbul is the quintessentially postcard-perfect metropolis. But don't let the alluring vistas fool you. For beneath its veneer as the meeting place of cultures, religions, and ethnicities lies a heart of darkness, seething with suppressed desire, boiling with frustration, and burning with a fervor for vengeance.Brand-new stories from: Baris Mustecaplioglu, Muge Iplikci, Behcet Celik, Algan Sezginturedi, Ismail Guzelsoy, Hikmet Hukumenoglu, Lydia Lunch, Yasemin Aydinoglu, Riza Kirac, Sadik Yemni, Feryal Tilmac, Mehmet Bilal, Inan Cetin, Mustafa Ziyalan, Jessica Lutz, Tarkan Barlas, and others.
Ellie Stone is a professed modern girl in 1960s' New York City, playing by her own rules and breaking boundaries while searching for a killer among the renowned scholars in Columbia University's Italian Department."If you were a man, you'd make a good detective."Ellie Stone is sure that Sgt. McKeever meant that as a compliment, but that identity-a girl wanting to do a man's job-has throttled her for too long. It's 1960, and Ellie doesn't want to blaze any trails for women; she just wants to be a reporter, one who doesn't need to swat hands off her behind at every turn.Adrift in her career, Ellie is back in New York City after receiving news that her estranged father, a renowned Dante scholar and distinguished professor, is near death after a savage bludgeoning in his home. The police suspect a routine burglary, but Ellie has her doubts. When a second attempt is made on her father's life, in the form of an "accident" in the hospital's ICU, Ellie's suspicions are confirmed.Then another professor turns up dead, and Ellie's investigation turns to her father's university colleagues, their ambitions, jealousies, and secret lives. Ellie embarks on a thorny journey of discovery and reconciliation, as she pursues an investigation that offers her both a chance at redemption in her father's eyes, and the risk of losing him forever.
World-renowned historian Howard Zinn has turned to drama to explore the legacy of Karl Marx and Emma Goldman and to delve into the intricacies of political and social conscience perhaps more deeply than traditional history permits. Three Plays brings together all this work, including the previously unpublished Daughter of Venus, along with a new introductory essay on political theater, and prefaces to each of the plays.From the Trade Paperback edition.
Beacon Press is proud to publish a new edition of the classic memoir by one of our most lively, influential, and engaged teachers and activists. Howard Zinn, author of A People's History of the United States, tells his personal stories about more than thirty years of fighting for social change, from teaching at Spelman College to recent protests against war.A former bombardier in WWII, Zinn emerged in the civil rights movement as a powerful voice for justice. Although he's a fierce critic, he gives us reason to hope that by learning from history and engaging politically, we can make a difference in the world.
This interesting volume on contemporary American politics and economics examines the decline of market capitalism in the United States and the rise of corruption and crony-capitalism that threatens to send the nation towards a system resembling Berlusconi's Italy or the kleptocracy of modern Greece. Written from a market perspective, the work takes on current trends in American economic policy as business- rather than market-focused, and describes the necessary remedies that the author believes can restore the entrepreneurial and self sufficient economic spirit of the nation. Zingales is a professor of entrepreneurism and finance at the University of Chicago's Booth School of Business. Annotation ©2012 Book News, Inc. , Portland, OR (booknews. com)
From Shape magazine, the most trusted source of fitness, exercise, and weight-loss information for women, comes a simple 6-week diet and workout plan that will transform your body and your life. Tone and Shape Your Best Bikini Body--in Just 6 Weeks! Prepare to look better, feel healthier, and regain your body confidence--and keep it for life! This plan is the culmination of years of hands-on fitness and nutritional research by the editors of Shape magazine--the very plan they use to keep themselves lean and healthy all year round. It is, quite simply, one of the best weight-loss plans ever built. Get instant, life-altering benefits . . . and lose 10, 20, 30 pounds or more! * Drop pounds and shed inches fast--from your belly first! The Bikini Body Diet 7-Day Slimdown will jump-start your plan and show you visible results in the very first week * Learn the diet and fitness secrets of Shape cover girls, including Beyonce, Britney Spears, Pink, Alison Sweeney, Jillian Michaels, and many other super-successful women who need to stay fit for a living. Plus: Discover their favorite exercises, workouts, and playlists! * Tap the nutritional power of the BEACH foods, the core of the Bikini Body Diet eating plan--super-delicious superfoods that will fuel your body and burn away the pounds * Jump into some of the most fun and effective workouts you've ever experienced. Forget about spending hours at the gym on the treadmill to nowhere and engage your entire body like never before to tone and sculpt even your toughest problem areas. * Indulge in dozens of decadent, bikini-ready recipes, from shakes and smoothies to pizza and chocolate! * Explore the insider beauty and fashion tips that will help you choose the right bikini for your body type, learn swimsuit grooming secrets of celebrity stylists, and discover dozens of other secrets that will make any day in a bikini your best day ever!
Puppy has been busy! Building block towers... making sandcastles... raking leaves... and...
Zoey does her best to do it all--but this time her fashion plate might be too full! Includes "Sew Zoey" blog posts and fashion illustrations.Zoey Webber would do--and sew--anything for her friends, so she jumps at the chance to make very special outfits for their very special events. Priti asks Zoey to make a modern sari to wear to her cousin's Indian wedding, and Kate asks for a dress for her State Championships awards dinner. Zoey is sewing up a storm, while also launching an online store with another sewing blogger! Then a string of surprises and setbacks makes a mess of her plans, and Zoey gets really ruffled. When the sewing gets tough, can Zoey keep going?
This collection represents the latest research from leading scholars whose work has helped to frame our understanding of Bentham since the publication of H. L. A. Hart's Essays on Bentham. The authors explore fundamental areas of Bentham's thought, including the relationship between the rule of law and public opinion; law and popular prejudices or manipulated tastes; Bentham's methodology versus Hart's; sovereignty and codification; and the language of natural rights. Drawing on original manuscripts and volumes in The Collected Works of Jeremy Bentham, the chapters combine philosophical and historical approaches and offer new and more faithful interpretations of Bentham's legal philosophy and its development. As a coherent whole, the book challenges the dominant understandings of Bentham among legal philosophers and rescues him from some famous mischaracterizations.
Vampires may think they are the ultimate predators...but they're wrong. Forty years ago, Katrina Templair forfeited her human life and became an Odonata, a creature that preys on vampires. Her world is black and white. Odonata are good. Vampires are bad. Humans...who cares about humans? But everything changes when she rescues a human. Abbey Marquez believes Katrina can enjoy more than the bloodlust that comes from killing vampires. The opportunity to prove Abbey's theory arises in the form of a vampire gang who takes the term "tourist trap" a little too literally.Katrina will not allow humans to be bartered as food, but defeating the gang means facing her own inner demons and four decades worth of nightmares.
College 101: A Girl's Guide to Freshman Year is a comprehensive and authentic guide for girls to everything related to the college process. Unlike other college guides, College 101 is written from the honest, humorous, and relatable first-person perspective of a young woman who recently experienced the process, while also offering the advice of experts and unique experiences of other college-aged women. This guide shows girls what to really expect from the college planning process as well as their first year of college, including pro tips and common pitfalls to avoid. From test-taking tips, to finding the right college for you, to how to make the most of your freshman year, this book answers all young women's questions, including those they didn't even know they had! Presented in a dynamic and varied format, College 101 imparts seriously valuable information and secrets about the process in an extemporaneous and entertaining way.
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