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Failure is inevitable and a postmortem analysis, conducted in an open, blameless way, is the best way for IT techs and managers to learn from outages and near-misses. But when the "root cause" is determined to be "human error" (or worse, particular humans), the real causes and conditions are lost.In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations. If you're involved with assessing why something goes wrong on a project or at your company--as a system administrator, developer, team manager, or executive--the concrete steps in this guide will help you find a real solution that works.Recognize and mitigate the effects of stress during outagesLearn how to communicate effectively in a charged, high-stakes postmortem conversationCollect the necessary data before the postmortem beginsFocus on determining the actual causes and conditions of an outageLearn techniques for writing up a postmortem for either internal or external use
In this pathfinding book, David Zurick explores the fastest-growing segment of the travel industry--adventure travel. He raises important questions about what constitutes the travel experience and shows how the modern adventure industry has commercialized the very notion of adventure by packaging it as tours.
Fans of Tad Hills's Duck & Goose books will feel right at home with A Friend for Bo, the story of a little rabbit who makes a new friend named Rollie! The only problem is that Rollie doesn't like doing much. Not reading, not boating, and not even playing! How can Bo get his new friend to have some fun? And also . . . just what is Bo's new friend? Well, his new friend is an egg, a fact that has gone right over Bo's ears. Full of heart and humor, this endearing story proves that a true friendship can "hatch" at any moment!"A purchase worth making." - School Library Journal"Charming and sweet." - Kirkus Reviews"Enticing details of Bo's life invigorate this springtime story." - Publishers Weekly From the Hardcover edition.
SOON TO BE A MAJOR MOTION PICTURE -- IN THEATERS JANUARY 2016The harrowing, true account from the brave men on the ground who fought back during the Battle of Benghazi.13 HOURS presents, for the first time ever, the true account of the events of September 11, 2012, when terrorists attacked the US State Department Special Mission Compound and a nearby CIA station called the Annex in Benghazi, Libya. A team of six American security operators fought to repel the attackers and protect the Americans stationed there. Those men went beyond the call of duty, performing extraordinary acts of courage and heroism, to avert tragedy on a much larger scale. This is their personal account, never before told, of what happened during the thirteen hours of that now-infamous attack. 13 HOURS sets the record straight on what happened during a night that has been shrouded in mystery and controversy. Written by New York Times bestselling author Mitchell Zuckoff, this riveting book takes readers into the action-packed story of heroes who laid their lives on the line for one another, for their countrymen, and for their country. 13 HOURS is a stunning, eye-opening, and intense book--but most importantly, it is the truth. The story of what happened to these men--and what they accomplished--is unforgettable.
Written in an engaging and jargon-free style by a team of international and interdisciplinary experts, Modern Environments and Human Health demonstrates by example how methods, theoretical approaches, and data from a wide range of disciplines can be used to resolve longstanding questions about the second epidemiological transition. The first book to address the subject from a multi-regional, comparative, and interdisciplinary perspective, Modern Environments and Human Health is a valuable resource for students and academics in biological anthropology, economics, history, public health, demography, and epidemiology.
Nearly seventy-five years ago, Donald Triplett of Forest, Mississippi became the first child diagnosed with autism. Beginning with his family's odyssey, In a Different Key tells the extraordinary story of this often misunderstood condition, and of the civil rights battles waged by the families of those who have it. Unfolding over decades, it is a beautifully rendered history of ordinary people determined to secure a place in the world for those with autism--by liberating children from dank institutions, campaigning for their right to go to school, challenging expert opinion on what it means to have autism, and persuading society to accept those who are different. It is the story of women like Ruth Sullivan, who rebelled against a medical establishment that blamed cold and rejecting "refrigerator mothers" for causing autism; and of fathers who pushed scientists to dig harder for treatments. Many others played starring roles too: doctors like Leo Kanner, who pioneered our understanding of autism; lawyers like Tom Gilhool, who took the families' battle for education to the courtroom; scientists who sparred over how to treat autism; and those with autism, like Temple Grandin, Alex Plank, and Ari Ne'eman, who explained their inner worlds and championed the philosophy of neurodiversity. This is also a story of fierce controversies--from the question of whether there is truly an autism "epidemic," and whether vaccines played a part in it; to scandals involving "facilitated communication," one of many treatments that have proved to be blind alleys; to stark disagreements about whether scientists should pursue a cure for autism. There are dark turns too: we learn about experimenters feeding LSD to children with autism, or shocking them with electricity to change their behavior; and the authors reveal compelling evidence that Hans Asperger, discoverer of the syndrome named after him, participated in the Nazi program that consigned disabled children to death.By turns intimate and panoramic, In a Different Key takes us on a journey from an era when families were shamed and children were condemned to institutions to one in which a cadre of people with autism push not simply for inclusion, but for a new understanding of autism: as difference rather than disability.
Marketing Communications provides a comprehensive overview of every aspect of marketing communications, from social media, advertising, PR and sponsorship to direct selling and merchandizing. It presents modern marketing communications theories and tools in an accessible way so readers can fully understand the landscape and achieve better results. With a plethora of examples and case studies, as well as online support material for lecturers and students, this essential textbook will guide students and practitioners through everything they need to know about the changing face of marketing. This fully updated 6th edition of Marketing Communications features more of the underpinning theory whilst building on its impressive reputation as a leading practical textbook on the subject. Case studies and anecdotes from companies such as Campbell's Soup, Spotify, Paypal, Kraft and Nike focus on recent digital developments to bring the latest marketing tools to life. With a particular emphasis on analytics, engagement and integration, it addresses the integrated offline and online with social media approach to reflect the current state of play for marketing communications experts.
Provides a tutorial on the computational tools that use mathematical optimization concepts and representations for the curation, analysis and redesign of metabolic networks Organizes, for the first time, the fundamentals of mathematical optimization in the context of metabolic network analysis Reviews the fundamentals of different classes of optimization problems including LP, MILP, MLP and MINLP Explains the most efficient ways of formulating a biological problem using mathematical optimization Reviews a variety of relevant problems in metabolic network curation, analysis and redesign with an emphasis on details of optimization formulations Provides a detailed treatment of bilevel optimization techniques for computational strain design and other relevant problems
For more than a decade, Katherine Zoepf has lived in or traveled throughout the Arab world, reporting on the lives of women, whose role in the region has never been more in flux. Only a generation ago, female adolescence as we know it in the West did not exist in the Middle East. There were only children and married women. Today, young Arab women outnumber men in universities, and a few are beginning to face down religious and social tradition in order to live independently, to delay marriage, and to pursue professional goals. Hundreds of thousands of devout girls and women are attending Qur'anic schools--and using the training to argue for greater rights and freedoms from an Islamic perspective. And, in 2011, young women helped to lead antigovernment protests in the Arab Spring. But their voices have not been heard. Their stories have not been told.In Syria before its civil warshe documents a complex society in the midst of soul searching about its place in the world and about the role of women. In Lebanon, she documents a country that on the surface is freer than other Arab nations but whose women must balance extreme standards of self-presentation with Islamic codes of virtue. In Abu Dhabi, Zoepf reports on a generation of Arab women who've found freedom in work outside the home. In Saudi Arabia she chronicles driving protests and women entering the retail industry for the first time. In the aftermath of Tahrir Square, she examines the crucial role of women in Egypt's popular uprising. Deeply informed, heartfelt, and urgent, Good Daughters brings us a new understanding of the changing Arab societies--from 9/11 to Tahrir Square to the rise of ISIS--and gives voice to the remarkable women at the forefront of this change.
In antiquity and the Middle Ages, memory was a craft, and certain actions and tools were thought to be necessary for its creation and recollection. Until now, however, many of the most important visual and textual sources on the topic have remained untranslated or otherwise difficult to consult. Mary Carruthers and Jan M. Ziolkowski bring together the texts and visual images from the twelfth through the fifteenth centuries that are central to an understanding of memory and memory technique. These sources are now made available for a wider audience of students of medieval and early modern history and culture and readers with an interest in memory, mnemonics, and the synergy of text and image.The art of memory was most importantly associated in the Middle Ages with composition, and those who practiced the craft used it to make new prayers, sermons, pictures, and music. The mixing of visual and verbal media was commonplace throughout medieval cultures: pictures contained visual puns, words were often verbal paintings, and both were used equally as tools for making thoughts. The ability to create pictures in one's own mind was essential to medieval cognitive technique and imagination, and the intensely pictorial and affective qualities of medieval art and literature were generative, creative devices in themselves.
Zero Belly Diet is the revolutionary new plan to turn off your fat genes and help keep you lean for life! Nutrition expert David Zinczenko--the New York Times bestselling author of the Abs Diet series, Eat This, Not That! series, and Eat It to Beat It!--has spent his entire career learning about belly fat--where it comes from and what it does to us. And what he knows is this: There is no greater threat to you and your family--to your health, your happiness, even your financial future.Yes, you can: Change your destiny. Overcome your fat genes. Strip away belly fat and finally attain the lean, strong, healthy body you've always wanted. With Zero Belly Diet, David Zinczenko reveals explosive new research that explains the mystery of why some of us stay thin, and why some can't lose weight no matter how hard we try. He explains how some foods turn our fat genes on--causing seemingly irreversible weight gain--and uncovers the nine essential power foods that act directly on those switches, turning them to "off" and allowing for easy, rapid, and sustainable weight loss. And he shows how these foods help heal your digestive system, keeping those gene switches turned off and setting you up for a lifetime of leanness. Other diets can help you lose weight, but only the Zero Belly diet attacks fat on a genetic level, placing a bull's-eye on the fat cells that matter most: visceral fat, the type of fat ensconced in your belly. These fat cells act like an invading army, increasing inflammation and putting you at risk for diabetes, Alzheimer's, arthritis, heart disease, and cancer. Visceral fat can also can alter your hormone levels, erode muscle tissue, increase your chances of depression, and destroy your sex drive. But you can turn the odds in your favor. Zero Belly Diet shows you how to deactivate your fat genes, rev up your metabolism, banish bloat, and balance your digestive health, allowing you to easily build lean, strong stomach muscle and strip away unwanted belly fat without sacrificing calories or spending hours at the gym. The result: weight loss that is easier, faster, more lasting, and more delicious than you'd ever imagine. You'll be stunned and inspired by the results of an amazing 500-person test panel--men and women who lost weight quickly, and with ease, following the Zero Belly diet. In just the first 14 days: Bob McMicken, 51, lost 16.3 pounds Kyle Cambridge, 28, lost 15 pounds Martha Chesler, 54, lost 11 pounds Matt Brunner, 43, lost 14 pounds Zero Belly Diet features a week-by-week menu plan, fifty tasty recipes, and a handy shopping list that leads to a minimum of cooking and plenty of feasting. Best of all, Zero Belly Diet offers something more: freedom. Freedom from bloating, freedom from food deprivation, freedom from weight loss fads, freedom from stress. So say goodbye to your paunch and hello to a happier, healthier you!From the Hardcover edition.
Jumpstart your weight loss, flatten your belly, and seize control of your health and your life--in just 30 seconds! That's all the time it takes to blend up a Zero Belly Smoothie--a unique mix of supernutrients that will flatten your gut, boost your metabolism, heal your digestive system, and turn off your fat genes for good. Zero Belly Smoothies make it easy to start losing weight today! With fat-burning proteins and a specially selected array of high-powered fruits and vegetables, Zero Belly Smoothies--based on the New York Times bestseller Zero Belly Diet--are the fastest and most delicious ways ever created to sip off the pounds! With a complete shopping guide, more than one hundred intensely flavorful recipes, and even detailed instructions for a special bonus cleanse program, these creamy and delicious Zero Belly Smoothies will help you * lose up to 7 pounds in the next 7 days * melt away stubborn body fat, especially belly fat * flatten your belly and put an immediate end to bloating and discomfort * drop pounds and inches fast, without exercise * turn off your fat-storage genes and make long-term weight loss effortless * look, feel, and live younger and healthier than ever * enjoy the absolute healthiest, most nutritious foods and drinks in the universe Zero Belly Smoothies features dozens of recipes that will satisfy whatever flavors you crave--from rich, nutty, chocolatey shakes to crisp, clean green drinks to sweet, fruity smoothies--while helping you burn fat like magic. Whip up a delicious treat today--and watch the pounds melt away!
The New York love story of a beautiful heiress and a wealthy young architect, captured in a famous John Singer Sargent painting In Love, Fiercely Jean Zimmerman re-creates the glittering world of Edith Minturn and Isaac Newton Phelps Stokes. Contemporaries of the Astors and Vanderbilts, they grew up together along the shores of bucolic Staten Island, linked by privilege--her grandparents built the world's fastest clipper ship, his family owned most of Murray Hill. Theirs was a world filled with mansions, balls, summer homes, and extended European vacations. Newton became a passionate preserver of New York history and published the finest collection of Manhattan maps and views in a six-volume series. Edith became the face of the age when Daniel Chester French sculpted her for Chicago's Columbian Exposition, a colossus intended to match the Statue of Liberty's grandeur. Together Edith and Newton battled on behalf of New York's poor and powerless as reformers who never themselves wanted for anything. Through it all, they sustained a strong-rooted marriage. From the splendid cottages of the Berkshires to the salons of 1890s Paris, Love, Fiercely is the real story of a world long relegated to fiction.
Crosby, Stills & Nash created some of the most indelible songs and beautiful harmonies of the late 1960s and early 1970s: "Suite: Judy Blue Eyes," "Woodstock," "Teach Your Children. " This copiously illustrated account of the trio's personal and musical history tells the story behind the songs. Longtime CSN chronicler Dave Zimmer, with the full cooperation of the band, traces all of the performers from their musical roots to their first song together in L. A. 's storied Laurel Canyon; from their addition of Neil Young to Woodstock; and through their stormy years of creative conflicts, reunions, and reconciliations. This new edition has been fully reconfigured and updated to celebrate the trio's 40th anniversary and to accommodate over 300 photos, as well as Crosby, Stills, Nash & Young's controversial Living with War tour.
Athletes compete for national honor in Olympic and World Cup games. But the road to these mega events is paved by big business. We all know who the winners on the field are-but who wins off the field?The numbers are staggering: China spent $40 billion to host the 2008 Summer Olympic Games in Beijing and Russia spent $50 billion for the 2014 Sochi Winter Games. Brazil's total expenditures are thought to have been as much as $20 billion for the World Cup this summer and Qatar, which will be the site of the 2022 World Cup, is estimating that it will spend $200 billion.How did we get here? And is it worth it? Those are among the questions noted sports economist Andrew Zimbalist answers in Circus Maximus: The Economic Gamble Behind Hosting the Olympics and the World Cup. Both the Olympics and the World Cup are touted as major economic boons for the countries that host them, and the competition is fierce to win hosting rights. Developing countries especially see the events as a chance to stand in the world's spotlight.Circus Maximus traces the path of the Olympic Games and the World Cup from noble sporting events to exhibits of excess. It exposes the hollowness of the claims made by their private industry boosters and government supporters, all illustrated through a series of case studies ripping open the experiences of Barcelona, Sochi, Rio, and London. Zimbalist finds no net economic gains for the countries that have played host to the Olympics or the World Cup. While the wealthy may profit, those in the middle and lower income brackets do not, and Zimbalist predicts more outbursts of political anger like that seen in Brazil surrounding the 2014 World Cup.
* Covers cutting-edge research in HPC on complex environments, following an international collaboration of members of the ComplexHPC * Explains how to efficiently exploit heterogeneous and hierarchical architectures and distributed systems* Twenty-three chapters and over 100 illustrations cover domains such as numerical analysis, communication and storage, applications, GPUs and accelerators, and energy efficiency
In 1964 President Lyndon Johnson traveled to Kentucky's Martin County to declare war on poverty. The following year he signed the Appalachian Regional Development Act, creating a state-federal partnership to improve the region's economic prospects through better job opportunities, improved human capital, and enhanced transportation. As the focal point of domestic antipoverty efforts, Appalachia took on special symbolic as well as economic importance. Nearly half a century later, what are the results? Appalachian Legacy provides the answers.Led by James P. Ziliak, prominent economists and demographers map out the region's current status. They explore important questions, including how has Appalachia fared since the signing of ARDA in 1965? How does it now compare to the nation as a whole in key categories such as education, employment, and health? Was ARDA an effective place-based policy for ameliorating hardship in a troubled region, or is Appalachia still mired in a poverty trap? And what lessons can we draw from the Appalachian experience?In addition to providing the reports of important research to help analysts, policymakers, scholars, and regional experts discern what works in fighting poverty, Appalachian Legacy is an important contribution to the economic history of the eastern United States.
Exploring methods and techniques to optimize processing energy efficiency in process plants, Energy and Process Optimization for the Process Industries provides a holistic approach that considers optimizing process conditions, changing process flowschemes, modifying equipment internals, and upgrading process technology that has already been used in a process plant with success. Field tested by numerous operating plants, the book describes technical solutions to reduce energy consumption leading to significant returns on capital and includes an 8-point Guidelines for Success. The book provides managers, chemical and mechanical engineers, and plant operators with methods and tools for continuous energy and process improvements.
Radio Frequency Identification (RFID) is a key technology in the food industry that facilitates real-time visibility of items as they move through the supply chain and on to the end-consumer. Among all the currently available automatic identification technologies, RFID has clear dominance in terms of its ability to support real-time two-way communication, data storage and update, authentication, ambient condition sense and report, batch read without direct line-of-sight, operation in harsh environments and sensor-based applications. RFID and Sensor Network Automation in the Food Industry provides sufficient detail on the use of RFID and sensor networks from `farm to fork? (F2F) to allow the reader to appreciate the myriad possible applications of RFID and associated sensor network systems throughout the entire food supply chain. This includes precision agriculture, the provision of seamless visibility in track and trace applications, reduction of wastage, identification of counterfeits and contamination sources, remaining shelf-life applications for perishables, and quality and safety measures, among others. Providing state-of-the-art information from peer-reviewed research publications as well as general industry trends, this book will be of interest to all stakeholders in the agri-food supply chain, and academics and advanced students with an interest in these fields.
This timely book presents new research results on high-energy particle physics related to solar flares, covering the theory and applications of the reconnection process in a clear and comprehensible way. It investigates particle kinetics and dynamics in flaring atmospheres and their diagnostics from spectral observations, while providing an analysis of the observation data and techniques and comparing various models.Written by an internationally acclaimed expert, this is vital reading for all solar, astro-, and plasma physicists working in the field.
An overview of the recent developments and prospects in this highly topical area, covering the synthesis, characterization, properties and applications of hierarchical nanostructured materials. The book concentrates on those materials relevant for research and development in the fields of energy, biomedicine and environmental protection, with a strong focus on 3D materials based on nanocarbons, mesoporous silicates, hydroxides, core-shell particles and helical nanostructures. Thanks to its clear concept and application-oriented approach, this is an essential reference for experienced researchers and newcomers to the field alike.
Written and edited by top fuel cell catalyst scientists and engineers from both industry and academia, this is the first book to provide a complete overview of this hot topic. It covers the synthesis, characterization, activity validation and modeling of different non-noble metal electrocatalysts, as well as their integration into fuel cells and their performance validation, while also discussing those factors that will drive fuel cell commercialization.With its well-structured approach, this is a must-have for researchers working on the topic, and an equally valuable companion for newcomers to the field.
Things are turning around for seventeen-year-old Peggy Fitzroy, a once-orphaned spy. Her father is back from the dead, and her unwanted engagement has been called off for good. But when a mysterious veiled woman shows up, Peggy uncovers a fresh slew of questions about her past, present, and future. Now Peggy is back at the palace, unsure of the loyalties she thought she held. With the Jacobite uprising stalking ever closer to the throne, it's imperative that Peggy discover who she can really trust. Can she save herself and the royal family, or is she doomed as a pawn in this most deadly game?
Danger is everywhere she turns, because the path to Camelot never runs smooth . . .When war threatens the kingdom of Camliard, sisters Lynet and Laurel find themselves in the heart of the darkening crisis, with only one way to restore peace. While her older sister remains as a hostage, Lynet must bring back the last heir of Camliard's ancient royal house--the High Queen Guinevere.But Lynet's quest is not so easily achieved. Once in Camelot, she must deal with the politics of court as well as country. One ally is Gareth, youngest brother of the brilliant Sir Gawain, who aches to achieve knighthood and fame by his own hand. But Gareth soon finds this quest is no game, and that Lynet is no maid to be toyed with.With the machinations of the sorceress Morgaine threatening their future, only Lynet and Gareth's strength and love together can save the queen's hereditary kingdom from a tangled web of magic, treachery and war. And that strength is failing . . .
Get serious with Numbers, Apple's powerful spreadsheet for the Mac!Apple's Numbers has become a grown-up spreadsheet (and it's free on every Mac sold since October 2013!), but many of us still haven't learned even the basics, much less been able to take advantage of its surprisingly deep collection of features.With the advice in this 330-page ebook, you'll learn to input, calculate, sort, filter, format, and chart your data with ease, as author Sharon Zardetto guides you through the basics all the way to power-user features like conditional highlighting, custom data formats, and star ratings. Richly illustrated with hundreds of annotated screenshots, the ebook also includes a hands-on example spreadsheet you can use to try what you're learning, plus a special tutorial chapter that helps you put it all together. Of course, you can also treat the book as a reference, using the Quick Start to focus on a topic of interest.The book covers Numbers 3.5, which works on any Mac running OS X 10.10 Yosemite.You'll learn how to...Handle the basics:Input data into a table.Choose the best chart type for your data.Add, modify, and position shapes, such as arrows, comments, and text boxes.Import/export from Excel, text, CSV, and older versions of Numbers.Set up page numbers and other header/footer information for printing.See what you want to see:Know what to expect when you sort by column.Hide and show columns.Merge and unmerge cells.Create rules that filter data to display only specific rows.Set up and view interactive charts.Make formulas:Work fluidly in the formula editor to create formulas.Make formulas from the tear-off tokens on the Quick Calc bar.Nimbly use various types of cell references in formulas.Understand how to use IF, TRUE, and FALSE in formulas.Take charge of logical operators (AND, OR, NOT) in formulas.Concatenate and break apart text.Strip extra spaces out of data.Find medians, modes, ranks, percentiles, and more.Create clever formulas that can:Calculate a sales discount based on whether a total is over or under a certain amount.Sort seemingly unsortable data, such as items described as Poor, Good, or Excellent.Take a column of cells, with each cell containing a full name, and move all the last names into a different column.Apply formatting:Add and remove grid lines and cell borders.Work with a cell's background fill.Format a chart so it looks fabulous.Set up conditional highlighting that appears only when data meets certain criteria.Ensure accurate data entry with cell formats like sliders, menus, and checkboxes.Use and create templates.Format faster with character, paragraph, list, shape, and table styles.