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Crisis Communication in a Digital World

by Mark Sheehan Deirdre Quinn-Allan

Crisis communication in a digital world provides an introduction to major crisis communication theories and issues management, using practical examples from Australia and New Zealand. The book examines how public relations can influence the nature of a crisis and the impact of its aftermath. It explores the role of PR specialists in different crisis situations - including natural disasters and morphing crises - and examines the challenges they face in a world where social media is a key source of communication. Readers are provided with an in-depth understanding of crisis communication and issues management through practical approaches, strategies and skills, which are supplemented by relevant theories based on evidence and experience. International perspectives have been included throughout to illustrate the impact of multinational companies on the digital world, including global media cycles and social media activism. Each chapter explores a different aspect of communications, including media, natural disasters and celebrity crises.

Foundations of Healthcare Ethics

by Jānis T. Ozoliņš Joanne Grainger

In order to provide the highest level of care to patients and clients, health professionals need a sound knowledge and understanding of healthcare ethics. Foundations of Healthcare Ethics: theory to practice focuses on the philosophical concepts underpinning contemporary ethical discourse for health professionals, and arms both students and professionals with the knowledge to tackle situations of moral uncertainty in clinical practice. Specially written to provide an in-depth study into the theoretical foundations of healthcare ethics, it covers a range of normative ethical theories, from virtue ethics to utilitarianism, while also investigating their application to contemporary issues in health care and society. It provides opportunities for self-directed learning, and presents questions and case studies to facilitate engagement and discussion. Foundations of Healthcare Ethics provides both students and professionals with an understanding of the philosophy governing healthcare ethics in order to help provide a better level of care to all patients and clients.

Viper

by Antony Shugaar Maurizio De Giovanni

Springtime proffers fragrant temptations to the men and women of Naples. But evil also lurks in the sweet-smelling spring air. It is one week before Easter, Naples, 1932. At the high-class brothel in the center of town known as Paradiso, Viper, the most famous prostitute of all, is found dead. Suffocated with a pillow. Her last client swears that when he left her she was alive and well. But when her next client arrived, he found her dead. Who killed her and why? Ricciardi has to untangle a complex knot of greed, frustration, jealousy and rancor in order to solve the riddle of Viper's death. As he does so, he will discover no end of conflicting emotions just beneath the surface of a city that lives on passion. De Giovanni's mysteries unfold with such sinuous ease that they seem to write themselves. They enchant, surprise; they hold readers enthralled. Commissario Ricciardi, whose dubious gift of being able to see and hear the last seconds in the lives of those who have suffered a violent death, is one of the most fascinating investigators to make his appearance in the world of international crime fiction in recent years. And in Vipers, the lustful and boisterous city of Naples has never been more seductive.

The Faces of God

by Mallock Tina Kover

Murder and depravity are Police Commissioner Amédée Mallock's daily bread. As far as he is concerned, mankind has been thoroughly abandoned by God, and the visions that haunt him do nothing to disabuse him of this notion. But nothing he has encountered has prepared him for the sudden appearance of a serial killer dubbed "the Make-up Artist." The bodies of the killer's first victims, found in four separate neighborhoods of Paris, are monstrous works of art, baroque masterpieces of depravity, demented expressions of corrupted piety. These crimes are unprecedented in their ferocity and their intricacy, and the deeper Mallock investigates the greater the mysteries and the enigmas. Foremost among them: is a solution to a series of crimes behind which the devil himself seems to lurk even conceivable?A supernatural and theological thriller, The Faces of God is superior fiction for fans of the TV series True Detective and of novels by writers such as Douglas Preston, Lincoln Child, and Dean Koontz.

Billie

by Anna Gavalda Jennifer Rappaport

A number 1 bestseller in France and translated into over twenty languages, Billie is one of the most beloved French novels to be published in recent years. A brilliant evocation of Paris and a moving tale of friendship, Anna Gavalda's new novel tells the story of two young people, Billie and Franck, who, as the story opens, are trapped in a gorge in the Cevennes Mountains. With darkness encroaching, their situation is dire, and Billie begins to tell stories from their lives in order to survive. In alternating episodes, the novel moves between recollections of the two characters' childhoods and their dreadful predicament. Franck's life has been impacted by a childhood spent with a perennially unemployed father who toyed with Christian extremism and a mother aestheticized by antidepressants. A bright kid, Franck's future was menaced at every turn by the bigotry around him. Billie's abiding wish as an adult is to avoid ever having to come into contact with her family again. To escape from her abusive and alcohol-addled family, she was willing to do anything and everything. The wounds have not entirely healed. At the heart of Gavalda's tender story lies a generosity of spirit that will take readers' breath away, and an unshakable belief in the power of art to lift the most fragile among us to new vistas from which they can see futures full of hope, love, and dignity. Billie is a beautifully crafted novel for readers of all ages and from all walks of life that conveys a positive message about overcoming life's trials and tribulations.

Gun Street Girl

by Adrian Mckinty

Belfast, 1985, amidst the "Troubles": Detective Sean Duffy, a Catholic cop in the Protestant RUC (Royal Ulster Constabulary), struggles with burn-out as he investigates a brutal double murder and suicide. Did Michael Kelly really shoot his parents at point blank and then jump off a nearby cliff? A suicide note points to this conclusion, but Duffy suspects even more sinister circumstances. He soon discovers that Kelly was present at a decadent Oxford party where a cabinet minister's daughter died of a heroin overdose. This may or may not have something to do with Kelly's subsequent death. New evidence leads elsewhere: gun runners, arms dealers, the British government, and a rogue American agent with a fake identity. Duffy thinks he's getting somewhere when agents from MI5 show up at his doorstep and try to recruit him, thus taking him off the investigation.Duffy is in it up to his neck, doggedly pursuing a case that may finally prove his undoing.From the Trade Paperback edition.

Greenville

by Dale Peck

In this novel based on real events, Dale Peck takes on the childhood of his father, Dale Peck Sr. Raised in poverty with seven brothers and sisters in suburban Long Island, terrorized by an abusive mother, Dale Sr.'s life changes when his alcoholic father dumps him at his uncle's dairy farm in upstate New York. There he begins to thrive, finding real love and connection with his Uncle Wallace and Aunt Bess. But he is ultimately unable to outrun the chaos and violence of his old life. A virtuoso work of great empathy and originality, Greenville is Peck's most heartfelt and haunted novel to date.From the Trade Paperback edition.

Razorhurst

by Justine Larbalestier

"Vivid and bloody and bold and fast--I feel like Razorhurst is in my bones now."--#1 New York Times bestselling author Elizabeth GilbertThe notoriously bloody history of a mob-run Sydney, Australia neighborhood is fertile ground for this historical thriller with a paranormal twist: two girls' ability to see the many ghosts haunting Razorhurst.Sydney's deadly Razorhurst neighborhood, 1932. Gloriana Nelson and Mr. Davidson, two ruthless mob bosses, have reached a fragile peace--one maintained by "razor men." Kelpie, orphaned and homeless, is blessed (and cursed) with the ability to see Razorhurst's many ghosts. They tell her secrets the living can't know about the cracks already forming in the mobs' truce. Then Kelpie meets Dymphna Campbell, a legendary beauty and prized moll of Gloriana Nelson. She's earned the nickname "Angel of Death" because none of her beaus has ever survived knowing her. Unbeknownst to Kelpie, Dymphna can see ghosts, too, and she knows that Gloriana's hold is crumbling one henchman at a time. As loyalties shift and betrayal threatens the two girls at every turn, Dymphna is determined not only to survive, but to rise to the top with Kelpie at her side.From the Hardcover edition.

Murder on the Champ de Mars

by Cara Black

Paris, April 1999: Aimée Leduc has her work cut out for her--running her detective agency and fighting off sleep deprivation as she tries to be a good single mother to her new bébé. The last thing she has time for now is to take on a personal investigation for a poor manouche (Gypsy) boy. But he insists his dying mother has an important secret she needs to tell Aimée, something to do with Aimée's father's unsolved murder a decade ago. How can she say no?The dying woman's secret is even more dangerous than her son realized. When Aimée arrives at the hospital, the boy's mother has disappeared. She was far too sick to leave on her own--she must have been abducted. What does she know that's so important it's worth killing for? And will Aimée be able to find her before it's too late and the medication keeping her alive runs out?From the Hardcover edition.through the city's private gardens and the homes of France's oldest aristocratic families. Aimée discovers more connections than she thought possible between the clandestine "Gypsy" world and the moneyed ancien régime, ultimately leading her to the truth behind her father's death . . . After all, for Aimée, murder is never far from home.From the Hardcover edition.

The Wicked City

by Megan Morgan

Whatever June Coffin says, goes--literally. And it's not just because she's a chain smoking rebel. As a Siren, June has the ability to force people to obey any command she voices. But in a world where those with supernatural powers quickly become lab rats for science, she'd rather look out for herself than fight on the front lines...until her similarly gifted twin brother, Jason, is captured by Chicago's Institute of Supernatural Research. To save Jason, June has no choice but to enter a hidden world of conspiracy, murder--and strange bedfellows--including a widowed paranormal advocate whose memory June accidentally erased, and a fiery paranormal separatist leader. Soon the lines between attraction and strategic alliance become blurred. But in a city exploding with paranormal crossfire, and her brother's life at stake, June will have to face her inner demons and finally take a stand.74,357 Words

Thane's Redemption

by Nina Crespo

The one night she'll want to remember, she'll be forced to forget. It's been almost a year since Celine's fiancé's death and she's still struggling to move on. But when she meets Thane, the super hot lead singer of Thane's Redemption, she finds her desire reawakening, and her heart opening. Soon one kiss leads them straight into a night of heated passion... Thane's unexpected connection with Celine only leaves him wanting more of her--but his life makes it impossible. For Thane's Redemption is just a cover for a deeper secret: A former Army Ranger presumed dead, Thane is really a time-traveling, covert operative charged with saving the world from disaster. Each jump through time forces those around him to forget he ever existed--and Celine would be no exception. But can time work in their favor to give them a second chance at love? Or will a choice Thane makes in the future put Celine in mortal danger?...25,000 Words

Cat Out of Hell

by Lynne Truss

Acclaimed New York Times bestselling author Lynne Truss (Eats, Shoots & Leaves) is back with a mesmerizing and hilarious tale of cats and murder For people who both love and hate cats comes the tale of Alec Charlesworth, a librarian who finds himself suddenly alone: he's lost his job, his beloved wife has just died. Overcome by grief, he searches for clues about her disappearance in a file of interviews between a man called "Wiggy" and a cat, Roger. Who speaks to him. It takes a while for Alec to realize he's not gone mad from grief, that the cat is actually speaking to Wiggy . . . and that much of what we fear about cats is true. They do think they're smarter than humans, for one thing. And, well, it seems they are! What's more, they do have nine lives. Or at least this one does - Roger's older than Methuselah, and his unblinking stare comes from the fact that he's seen it all. And he's got a tale to tell, a tale of shocking local history and dark forces that may link not only the death of Alec's wife, but also several other local deaths. But will the cat help Alec, or is he one of the dark forces?In the deft and comedic hands of mega-bestseller Lynne Truss, the story is as entertaining as it is addictive" (The Sunday Telegraph) - an increasingly suspenseful and often hysterically funny adventure that will please cat lovers and haters alike. And afterwards, as one critic noted, "You may never look at a cat in quite the same way again" (The Daily Mail).From the Hardcover edition.

An Exaggerated Murder

by Josh Cook

How can you solve a murder when the clues are so dumb? Private investigator Trike Augustine may be a brainiac with deductive skills to rival Sherlock Holmes, but they're not doing him any good at solving the case of a missing gazzilionaire because the clues are so stupefyingly--well, stupid. Meanwhile, his sidekicks--Max the former FBI agent and Lola the artist--don't quite rise to the level of Dr. Watson, either. For example, when a large, dead pig turns up on Trike's floor in the middle of the night, none of them can figure out what it means. Meanwhile, the clock is ticking as the astronomical reward being offered diminishes drastically every day. That, plus the increasing reality that their own lives are in danger, lift this astonishing debut beyond its hilarious premise--a smart man befuddled by the idiotic--and turns it into something more than just a smart homage to Sherlock (with maybe a touch of early Jonathan Lethem thrown in). It becomes a compelling and compulsive thriller . . . with the added bonus that the prose is often as breathtaking as the tale.From the Trade Paperback edition.

Compañeras

by Hilary Klein

Compañeras is the untold story of women's involvement in the Zapatista movement, the indigenous rebellion that has inspired grassroots activists around the world for over two decades. Gathered here are the stories of grandmothers, mothers, and daughters who became guerilla insurgents and political leaders, educators and healers--who worked collectively to construct a new society of dignity and justice. Compañeras shows us how, after centuries of oppression, a few voices of dissent became a force of thousands, how a woman once confined to her kitchen rose to conduct peace negotiations with the Mexican government, and how hundreds of women overcame ingrained hardships to strengthen their communities from within.From the Trade Paperback edition.

Just Add Watercolor

by Helen Birch

A beautifully illustrated, easy-to-navigate guide to creating contemporary watercolors, pairing full-page paintings with insights and tips for artists. Featuring 200 of the best works of young, modern watercolor painters, paired with bite-sized painting tips and art instruction, Just Add Watercolor gives aspiring artists access to information about--and examples of--top work in the medium. Artist and instructor Helen Birch breaks down each painting by techniques, subject matter, and tools, providing art enthusiasts and painters with a one-stop resource and gallery of the best that modern watercolor has to offer. Its small trim size with one painting per spread provides a bold, but user-friendly alternative to traditional, process-heavy painting instruction texts. Just Add Watercolor shines the spotlight on featured paintings, while still giving readers all the insights needed to get started painting in this popular medium.

Why Religions Matter

by John Bowker

What are religions? Why is it important to understand them? One answer is that religions and religious believers are extremely bad news: they are deeply involved in conflicts around the globe; they harm people of whom they disapprove; and they often seem irrational. Another answer claims that they are in fact extremely good news: religious beliefs and practices are universal and so fundamental in human nature that they have led us to great discoveries in our explorations of the cosmos and of who we are. The sciences began as part of that religious exploration. John Bowker demonstrates that there is truth in both answers and that we need both to understand what religion is and why it matters. He draws on many disciplines - from physics, genetics and the neurosciences to art, anthropology and the history of religions - to show how they shed entirely new light on religion in the modern world.

African American Slang

by Maciej Widawski

In this pioneering exploration of African American slang - a highly informal vocabulary and a significant aspect of African American English - Maciej Widawski explores patterns of form, meaning, theme and function, showing it to be a rule-governed, innovative and culturally revealing vernacular. Widawski's comprehensive description is based on a large database of contextual citations from thousands of contemporary sources, including literature and the press, music, film and television. It also includes an alphabetical glossary of 1,500 representative slang expressions, defined and illustrated by 4,500 usage examples. Due to its vast size, the glossary can stand alone as a dictionary providing readers with a reliable reference of terms. Combining scholarship with user-friendliness, this book is an insightful and practical resource for students and researchers in linguistics and general readers interested in exploring lexical variation in contemporary English.

Nonlinear Optical Systems

by Luigi Lugiato Franco Prati Massimo Brambilla

Guiding graduate students and researchers through the complex world of laser physics and nonlinear optics, this book provides an in-depth exploration of the dynamics of lasers and other relevant optical systems, under the umbrella of a unitary spatio-temporal vision. Adopting a balanced approach, the book covers traditional as well as special topics in laser physics, quantum electronics and nonlinear optics, treating them from the viewpoint of nonlinear dynamical systems. These include laser emission, frequency generation, solitons, optically bistable systems, pulsations and chaos and optical pattern formation. It also provides a coherent and up-to-date treatment of the hierarchy of nonlinear optical models and of the rich variety of phenomena they describe, helping readers to understand the limits of validity of each model and the connections among the phenomena. It is ideal for graduate students and researchers in nonlinear optics, quantum electronics, laser physics and photonics.

The Global Transformation

by Barry Buzan George Lawson

The 'long nineteenth century' (1776-1914) was a period of political, economic, military and cultural revolutions that re-forged both domestic and international societies. Neither existing international histories nor international relations texts sufficiently register the scale and impact of this 'global transformation', yet it is the consequences of these multiple revolutions that provide the material and ideational foundations of modern international relations. Global modernity reconstituted the mode of power that underpinned international order and opened a power gap between those who harnessed the revolutions of modernity and those who were denied access to them. This gap dominated international relations for two centuries and is only now being closed. By taking the global transformation as the starting point for international relations, this book repositions the roots of the discipline and establishes a new way of both understanding and teaching the relationship between world history and international relations.

Heartbreak Hotel

by Deborah Moggach

By the author of the bestselling The Best Exotic Marigold Hotel and Tulip Fever, the hilarious and romantic novel set in a crumbling bed and breakfast In her effortlessly winning novels Tulip Fever and The Best Exotic Marigold Hotel, Deborah Moggach charmed readers and critics alike with her generous prose and hilarious dialogue. With Heartbreak Hotel, Moggach has triumphed once again.When retired actor Buffy decides to leave London and move to rural Wales, he has no idea what he is letting himself in for. In possession of a run-down bed and breakfast that leans more toward the shabby than the chic and is, quite literally, miles from nowhere, Buffy realizes that he needs to fill the beds--and fast. Otherwise, his vision of the pastoral countryside will go up in smoke. Enter a motley collection of guests: Harold, whose wife has run off with a younger woman; Amy, who's been unexpectedly dumped by her (not-so) nebbishy boyfriend and Andy, the hypochondriac postman whose girlfriend is much too much for him to handle. But under Buffy's watchful eye, this disparate group of strangers finds that they have more in common than perhaps they first thought. A charming romantic comedy that will captivate even the most determined urbanite, Heartbreak Hotel is a supreme entertainment.

A Wee Murder in My Shop

by Fran Stewart

FIRST IN A NEW SERIES!Hamelin, Vermont, isn't the most likely place for bagpipes and tartan, but at Peggy Winn's ScotShop, business is booming...While on a transatlantic hunt for some authentic wares to sell at her shop, Peggy is looking to forget her troubles by digging through the hidden treasures of the Scottish Highlands. With so many enchanting items on sale, Peggy can't resist buying a beautiful old tartan shawl. But once she wraps it around her shoulders, she discovers that her purchase comes with a hidden fee: the specter of a fourteenth-century Scotsman.Unsure if her Highland fling was real or a product of an overactive imagination, Peggy returns home to Vermont--only to find the dead body of her ex-boyfriend on the floor of her shop. When the police chief arrests Peggy's cousin based on some incriminating evidence, Peggy decides to ask her haunting Scottish companion to help figure out who really committed the crime--before anyone else gets kilt...

Binding Ties

by Shannon K. Butcher

They are the Sentinels. Three races descended from ancient guardians of mankind, each possessing unique abilities in their battle to protect humanity against their eternal foes: the Synestryn. Now a warrior must protect his onetime enemy--without succumbing to his darkest desires. Lyka Phelan is a Slayer, sent to live among her enemy to guarantee lasting peace with the Theronai. Yet she has a secret--and it could make her a slave to their power. But when a pack of Synestryn destroys her home and captures her packmates, Lyka realizes her freedom is a small price to pay for the safety of her people. So she strikes a bargain with the leader of the Theronai--one that reveals her true identity and binds her to him forever.Joseph thought he knew better than to tangle with the beautiful, hot-blooded Lyka. One misstep could send their races straight back to war. But now he has no choice other than to help her. Forced to protect her with his life, Joseph finds himself increasingly drawn to Lyka. As they risk everything in their fight against the demons, he realizes he must convince her to surrender to him completely--otherwise she will never truly be his.

Vision In Silver

by Anne Bishop

The New York Times bestselling author of The Black Jewels Trilogy transports readers to a world of magic and political unrest--where the only chance at peace requires a deadly price... The Others freed the cassandra sangue to protect the blood prophets from exploitation, not realizing their actions would have dire consequences. Now the fragile seers are in greater danger than ever before--both from their own weaknesses and from those who seek to control their divinations for wicked purposes. In desperate need of answers, Simon Wolfgard, a shape-shifter leader among the Others, has no choice but to enlist blood prophet Meg Corbyn's help, regardless of the risks she faces by aiding him. Meg is still deep in the throes of her addiction to the euphoria she feels when she cuts and speaks prophecy. She knows each slice of her blade tempts death. But Others and humans alike need answers, and her visions may be Simon's only hope of ending the conflict. For the shadows of war are deepening across the Atlantik, and the prejudice of a fanatic faction is threatening to bring the battle right to Meg and Simon's doorstep...

The End of College

by Kevin Carey

From a renowned education writer comes a paradigm-shifting examination of the rapidly changing world of college that every parent, student, educator, and investor needs to understand.Over the span of just nine months in 2011 and 2012, the world's most famous universities and high-powered technology entrepreneurs began a race to revolutionize higher education. College courses that had been kept for centuries from all but an elite few were released to millions of students throughout the world--for free.Exploding college prices and a flagging global economy, combined with the derring-do of a few intrepid innovators, have created a dynamic climate for a total rethinking of an industry that has remained virtually unchanged for a hundred years. In The End of College, Kevin Carey, an education researcher and writer, draws on years of in-depth reporting and cutting-edge research to paint a vivid and surprising portrait of the future of education. Carey explains how two trends--the skyrocketing cost of college and the revolution in information technology--are converging in ways that will radically alter the college experience, upend the traditional meritocracy, and emancipate hundreds of millions of people around the world. Insightful, innovative, and accessible, The End of College is a must-read, and an important contribution to the developing conversation about education in this country.

Live Right and Find Happiness (Although Beer is Much Faster)

by Dave Barry

During the course of living (mumble, mumble) years, Dave Barry has learned much of wisdom,* (*actual wisdom not guaranteed) and he is eager to pass it on--to the next generation, the generation after that, and to those idiots who make driving to the grocery store in Florida a death-defying experience. In brilliant, brand-new, never-before-published pieces, Dave passes on home truths to his new grandson and to his daughter Sophie, who will be getting her learner's permit in 2015 ("So you're about to start driving! How exciting! I'm going to kill myself"). He explores the hometown of his youth, where the grown-ups were supposed to be uptight fifties conformists, but seemed to have a lot of un-Mad Men-like fun, unlike Dave's own Baby Boomer generation, which was supposed to be wild and crazy, but somehow turned into neurotic hover-parents. He dives into everything from the inanity of cable news and the benefits of Google Glass ("You will look like a douchebag") to the loneliness of high school nerds ("You will never hear a high school girl say about a boy, in a dreamy voice, 'He's so sarcastic!'"), from the perils of home repair to firsthand accounts of the soccer craziness of Brazil and the just plain crazy craziness of Vladimir Putin's Russia ("He stares at the camera with the expression of a man who relaxes by strangling small furry animals"), and a lot more besides. By the end, if you do not feel wiser, richer in knowledge, more attuned to the universe . . . we wouldn't be at all surprised. But you'll have had a lot to laugh about!From the Hardcover edition.

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