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Applying Critical Evaluation: Making an Impact in Small Business (Making an Impact in Small Business HR)
by Jennifer CurrenceHR professionals are constantly asked to make sound decisions with limited time and resources. Applying Critical Evaluation offers practical, ready-to-use guidance to help HR practitioners - especially in small businesses or departments of one - think strategically and drive better outcomes. Drawing from thought leadership and real-world examples, the book walks through every stage of the evaluation process, from gathering and interpreting data to proposing solutions and influencing decisions. Tools, worksheets and case studies support immediate implementation across a range of HR functions, from selecting an HRIS and identifying training programs to developing an onboarding process or proposing organizational restructuring. Whether you're refining an existing process or building one from scratch, this book is a trusted guide to becoming a more effective, analytical HR professional.
9 Faces of HR: A Disruptor's Guide to Mastering Innovation and Driving Real Change
by Kris DunnEvery HR professional can be classified as one of nine "Faces" based on career level and ability to innovate and drive change-knowing yours can transform your career. In The 9 Faces of HR, popular blogger and CHRO Kris Dunn introduces a powerful framework that helps HR professionals identify their "face" through a behavioral assessment, then use that insight to drive personal and professional growth. Covering career paths, behavioral traits, ROI potential, industry trends and demand for each face, the book offers a strategic lens for understanding how HR roles vary, and how to move from where you are to where you want to be.Ideal for HR practitioners at all levels, this is a blunt, practical and empowering playbook for building high-impact careers and teams.
HR on Purpose: Developing Deliberate People Passion
by Steve BrowneCan you still be excited about HR after 30 years in the field? Absolutely - if you lead with purpose. In HR on Purpose, Steve Browne - seasoned HR leader and popular "Everyday People" blogger - invites readers to rethink what HR is and reimagine what it could be. Through a series of engaging stories, personal reflections and practical takeaways, he shows how to embrace HR not just as a profession but as a calling. With honesty, humor and inspiration, Browne helps HR professionals reconnect with the meaning and impact of their work.Perfect for anyone at any stage of their HR career, this book is a daily reminder that HR is about people, and it can be joyful, bold and transformational.
Preparing for the SHRM-CP® Exam: Workbook and Practice Questions from SHRM
by Charles Glover and Nancy A. Woolever, editorsEffective exam prep starts with practicing the real thing. This updated, official SHRM Certification workbook includes 70 practice items from previous SHRM-CP® exams to give candidates firsthand experience with the types of questions they'll face in the real exam. Each item includes feedback about correct responses. It also offers guidance about each item's difficulty level indicators to help learners develop smart study and test-taking strategies plus more emphasis on understanding and utilizing the SHRM Body of Applied Skills and Knowledge® (SHRM BASK®).An essential resource for SHRM-CP® candidates, this workbook bridges knowledge and exam readiness through practical, focused preparation to strengthen both content understanding and test-taking confidence.
The SHRM Essential Guide to Talent Management: A Handbook for HR Professionals, Managers, Businesses, and Organizations
by Sharlyn LaubyFinding and keeping great talent is a constant business challenge and HR's top priority. The SHRM Essential Guide to Talent Management is a practical desk reference for HR professionals seeking real-world solutions to the full range of talent issues. Written by Sharlyn Lauby, this guide covers hundreds of topics, organized around SHRM's eight core talent management components:· Strategic and Workforce Planning· Talent Acquisition· Onboarding and Employee Engagement· Performance Management· Employee Value Proposition· Learning and Development· Succession Planning, Upskilling, and Reskilling· Internal and External TransitionsPacked with insights, tools, and best practices, the book offers fast, effective help when you're facing hiring, coaching, or retention hurdles.A must-have resource for busy HR practitioners, it keeps you aligned with current trends while providing clear direction when it matters most.
The Power of Stay Interviews for Engagement and Retention
by Richard P. FinneganSurveys can't stop your best employees from leaving but Stay Interviews can. In this updated classic, The Power of Stay Interviews, retention expert Richard Finnegan presents a proactive, proven approach to employee engagement and retention that gives managers real-time, actionable insights. Stay Interviews uncover issues before they drive employees out the door and empower managers to create personalized plans that keep top performers committed. This revised and updated second edition includes new Stay Interview questions, practical guidance for multiple generations at work from millennials to older workers and introduces "Finnegan's Arrow", a strategic model linking Stay Interviews to business outcomes.One of SHRM's all-time bestselling books, The Power of Stay Interviews is an essential tool for reducing turnover and strengthening team loyalty.
Investing in People: Financial Impact of Human Resource Initiatives
by Wayne F. Cascio John W. Boudreau Alexis A. FinkIn an era of heightened scrutiny, organizations must make smarter, more evidence-based decisions about investing in people. Investing in People equips HR professionals and leaders with a proven framework for aligning human capital initiatives with strategic business outcomes. Drawing on cutting-edge research from psychology, economics, finance and accounting, the book shows how to evaluate HR programs - such as talent acquisition, engagement and learning - using foundational principles like risk, return and scale. It also offers tools to connect HR initiatives to metrics that matter to senior leadership, including financial performance and customer satisfaction.With practical guidance for integrating HR into enterprise budgeting and strategy, this is an essential resource for building credibility and making HR decisions that drive results.
The Recruiter’s Handbook: A Complete Guide for Sourcing, Selecting, and Engaging the Best Talent
by Sharlyn LaubyEffective recruiting is more than filling jobs. It's about building trust and shaping organizational culture. The Recruiter's Handbook offers a comprehensive, step-by-step guide to the entire recruiting process, written by HR Bartender's Sharlyn Lauby, SHRM-SCP. With expert insights, tools and proven strategies, the book helps HR and talent acquisition professionals shorten learning curves, avoid legal missteps and create meaningful candidate experiences. It also includes specialized guidance on inclusive hiring practices, recruiting veterans and ex-offenders and building mentorship and internship programs. Ideal for both new and experienced recruiters, this practical guide is a trusted resource for building stronger teams and better hiring outcomes.
Actualized Leadership: Meeting Your Shadow and Maximizing Your Potential
by William L. SparksWhat drives the world's most effective leaders? The desire to reach their fullest potential. Actualized Leadership is the first research-based guide to applying Maslow's theory of self-actualization to leadership development. Drawing on the foundational work of Maslow, Jung, McClelland and Frankl, Dr. William Sparks identifies nine traits that define actualized leaders and offers practical strategies to cultivate them. Readers will explore how high-performing leaders think, feel and behave differently and how these patterns contribute to both personal fulfillment and organizational success.Rich in insight and grounded in science, this book is essential reading for leaders ready to deepen their impact by unlocking their inner potential.
Developing Business Acumen (Making an Impact in Small Business HR)
by Jennifer CurrenceSmall business HR professionals juggle broad responsibilities and need sharp business insight to lead effectively. Developing Business Acumen is a practical, fast start guide that helps HR professionals in small businesses understand the business holistically and contribute strategically. From interpreting P&L statements to collaborating with sales, marketing and leadership, this book provides tools to elevate HR's role across the organization. It covers critical skills including metric development, cross-functional communication, relationship-building and environmental scanning. With fewer barriers to cross-departmental knowledge, small business HR has unique opportunities to make an outsized impact, and this book shows how.As the first title in the Making an Impact in Small Business HR series, it empowers readers to build the competencies that fuel long-term success.
The Essential HR Guide for Small Businesses and Startups: Best Practices, Tools, Examples, and Online Resources
by William Rothwell Marie CarascoSmall businesses often lack fully staffed HR teams but not the need for smart HR practices. This practical guide offers ready-to-use tools, examples, and resources to help small business owners and startup leaders manage HR with confidence. Covering everything from legal compliance and risk assessment to performance management, engagement and leadership development, it provides the nuts and bolts for building a healthy organizational culture. Readers will find guidance on policy development, best practices and cultivating workplace environments that support growth and retention.Ideal as a go-to desk reference, this book equips small organizations with the HR know-how they need, without the big budget.
Performance Conversations: How to Use Questions to Coach Employees, Improve Productivity, and Boost Confidence (Without Appraisals!)
by Christopher D. LeeThere are three universal truths about traditional performance management: they are widely used, universally despised, and are known to be ineffective. Performance Conversations offers a new model rooted in proven management science and tailored to today's workplace. Moving beyond ad hoc alternatives, this approach provides a unified framework for enhancing employee performance through continuous, manager-led practices. Like sliding the right key in a lock, performance conversations can open the door to unlimited possibilities. Dozens of ready-to-use templates and tools make the system practical, accessible, and easy to implement. Designed with today's workforce in mind, it aligns with the expectations of millennial and remote employees alike.Perfect for HR leaders and team managers, this guide delivers a smart, actionable solution for improving performance without the frustration of traditional reviews.
Ace Your SHRM Certification Exam: The OFFICIAL SHRM Study Guide for the SHRM-CP® and SHRM-SCP® Exams
by Charles Glover and Nancy A. Woolever, editorsPreparing for the SHRM-CP® and SHRM-SCP® certification exams can be daunting-but it doesn't have to be, if you have the official SHRM study guide. This concise, accessible guide helps HR professionals understand the structure of both exams and equips them with the tools to succeed. With 50 original practice questions, expert test-taking strategies, tips for managing anxiety and research-based study techniques, this resource is designed to build confidence and sharpen performance. It also includes glossaries of key terms and acronyms, practical advice from test-takers and curated study resources to guide your prep from start to finish.Whether you're just beginning or nearing test day, this guide offers everything you need to prepare with purpose and pass with confidence.
From Hello to Goodbye: Proactive Tips for Maintaining Positive Employee Relations
by Christine V. WaltersUnderstanding the full scope of the employee experience - from entry to exit - strengthens HR's impact and mitigates risk. Evaluating the complete employment relationship in reverse - from departure through hire - From Hello to Goodbye is the HR professional's complete guide to understanding the various ways business relationships end, managing disability and leave issues, properly classifying workers, maintaining an inclusive workplace, increasing retention and avoiding litigation.This updated second edition incorporates new legal developments, best practices and compliance requirements while offering practical advice on managing emotional reactions, making the case for inclusion and addressing workplace safety.A trusted resource for HR professionals, the book blends legal insight with hands-on tips to support both people and organizational health.
HR Like a Boss: Your Guide to Amazingly Awesome HR
by John BernatoviczHR Like a Boss offers HR professionals all the tools they need to help employees feel more connected to their organization and ensure the organization's success. This book empowers HR professionals to become bold, business-savvy leaders who inspire connection and drive results. Written by a creative entrepreneur dedicated to the HR community, the book blends compelling stories of real practitioners who embody the characteristics of a "boss" - meaning a skilled business leader - with actionable insights to help readers elevate their impact. With a focus on building trust, fostering engagement, and aligning HR with business success, it shows how to lead with heart and strategy at once. A must-read for HR professionals who want to make a difference for their people, organizations, and communities.
Extinguish Burnout: A Practical Guide to Prevention and Recovery
by Terri Bogue Rob BogueBurnout can leave you feeling stuck, exhausted, and powerless but there is a path out. Extinguish Burnout is a clear, compassionate and research-informed guide to understanding what drives burnout and how to overcome it. Authors Rob and Terri Bogue offer readers practical tools and short, actionable chapters that can be easily digested even in moments of overwhelm. From improving self-talk and building resilience to asking for support and setting realistic expectations, this book transforms abstract well-being concepts into daily habits that restore energy and hope.· What causes burnout and how to escape· How to more realistically value the results you're getting· When to ask for and receive more support· What four simple physical self-care activities reduce burnout· How to change your self-talk for the better· What to do to manage your demands so you're not so exhausted· How to better recognize your personal value· How to integrate your self-image and reduce your stress· How to identify and eliminate barriers to your efficacy· How to build resilience against setbacks· Why hope is essential· Why failure isn't final· How to be detached without being disengaged Ideal for anyone feeling worn down by work or life, it provides the insight and encouragement needed to move from surviving to thriving.
Best Boss Ever: An Insider's Guide to Modern People Management
by Kris DunnManaging people is tough, especially when you're new and expected to get it right from day one. Best Boss Ever is a hands-on, entertaining guide for managers and aspiring managers who want to build strong teams and get the most out of their people. Written by popular HR voice Kris Dunn ("KD"), the book is packed with practical tools, conversation guides and cheat sheets to support the most critical moments in the manager-employee relationship. From performance talks to growth plans, this guide shows you how to lead with clarity, confidence and authenticity.Smart, actionable and refreshingly funny, it's your go-to resource for becoming the manager your team deserves.
Get Pay Right: How to Achieve Pay Equity That Works
by Kent Plunkett Heather BussingPay equity is no longer optional - it's a legal, strategic and cultural imperative. Getting Pay Right explores why equitable compensation is critical to attracting talent, ensuring compliance and fostering productivity. As regulatory technologies evolve and employees gain greater access to pay data, organizations must prioritize fairness and transparency in their compensation practices. This book demystifies pay equity, showing how internal fairness, external competitiveness and clear communication create stronger, more engaged workplaces. Readers will learn how to build pay systems that comply with the law, reflect shifting workforce demographics and demonstrate genuine respect for employee contributions. Wise, practical, and forward-looking, this is a must-read for HR leaders and executives shaping tomorrow's workplace.
Talking Taboo: Making the Most of Polarizing Discussions at Work
by Alexander AlonsoWhat happens when polarizing topics surface in the workplace? It depends on how we handle them. In Talking Taboo, SHRM Chief Knowledge Officer Dr. Alexander Alonso explores why certain topics - like politics, race, religion, sex, and gender - are often considered off-limits at work, and what happens when they inevitably arise. Drawing on insights from the "2020 SHRM Survey of Politics and Polarizing Discussions in the Workplace", Alonso offers real-world dialogue examples, research-based findings, and practical tools to assess, manage, and engage in difficult conversations constructively.This timely and essential guide helps leaders and teams move beyond discomfort to create more inclusive, thoughtful, and resilient workplace cultures.
Preparing for the SHRM-SCP® Exam: Workbook and Practice Questions from SHRM
by Charles GloverThis updated SHRM Certification workbook delivers exam prep with real questions. Seventy practice items used in past SHRM-SCP® exams are provided to give certification candidates exposure to the types of items they will encounter in the real exam, as well as feedback about correct responses. Also offers guidance about each item’s difficulty level, which can help develop study and test-taking strategies plus more emphasis on utilizing and understanding the SHRM Body of Applied Skills and Knowledge® (SHRM BASK®).
HR Unleashed!!: Developing the Differences That Make a Difference
by Steve BrowneGreat HR is about more than policies - it's about people, purpose, and positive impact. In HR Unleashed!!, bestselling author Steve Browne shares heartfelt personal and professional stories that inspire HR professionals to embrace their calling and do their best work. With the same energy and authenticity found in HR on Purpose!! and HR Rising!!, the author encourages readers to pursue excellence while making a real difference in the lives of employees, the success of organizations, and the betterment of the workplace as a whole.This book is both a challenge and a celebration - a reminder that when HR leads with intention, it can change the world.
Manager Onboarding: 5 Steps for Setting New Leaders Up for Success
by Sharlyn LaubyManagers play a vital role in onboarding but rarely receive onboarding themselves. Manager Onboarding offers HR and business leaders a practical roadmap for creating structured onboarding programs specifically for managers, whether newly hired or recently promoted.While onboarding touches nearly every part of the employee lifecycle, this book zeroes in on the early-stage support managers need to succeed. From recruiting and training to coaching and performance management, managers must lead confidently and yet often lack the same foundation we give new hires. Filled with real-world examples, stories and actionable advice, this book blends just enough theory with proven practices to help organizations build programs that elevate leadership from day one.
Motivation-based Interviewing: A Revolutionary Approach to Hiring the Best
by Carol QuinnHiring great talent takes more than checking qualifications - it requires uncovering who will truly excel. In Motivation-based Interviewing, hiring expert and popular keynote speaker Carol Quinn presents a proven approach for identifying top performers by evaluating not just skill, but also attitude toward overcoming obstacles and how passionate they are about achieving your goals - key indicators of long-term success. This definitive guide offers a reliable system to help interviewers expose subtle yet critical differences between average candidates and those who will thrive. With clear techniques and real-world insights, Quinn equips HR professionals, hiring managers and recruiters to make smarter, more confident hiring decisions.If your goal is to build a high-performance team, this book is your ultimate hiring handbook.
The Practical Guide to HR Analytics: Using Data to Inform, Transform, and Empower HR Decisions
by Lindsay McFarlane Valerie Streets Shonna D. Waters PhD Rachael Johnson-MurraHR professionals are increasingly expected to understand and apply data analytics, but many don't know where to start. The Practical Guide to HR Analytics offers a clear, practical guide to understanding and applying data to real-world HR issues. From making the business case for analytics to launching an HR analytics function, the book walks readers through the forms, uses, and interpretations of data in an HR context. It covers essential topics like avoiding common pitfalls, visualizing data effectively and using storytelling to communicate findings. With straightforward language and actionable advice, it helps demystify analytics for professionals at all levels.Whether you're new to analytics or seeking to sharpen your skills, this is your go-to resource for data-driven HR.
Predicting Business Success: Using Smarter Analytics to Drive Results
by Matt Betts Shane Douthitt Scott Mondore Hannah SpellHR leaders know people drive business results but often struggle to prove it with data. Predicting Business Success empowers HR professionals to move beyond basic metrics and directly connect talent data to the outcomes executives care about. This practical guide provides a step-by-step approach to scaling analytics organization-wide, making talent profiles predictive and using data to inform key areas such as hiring, onboarding, surveys and training. With actionable strategies for data collection and application, it shows how to embed analytics into everyday decision-making at every level. For HR teams looking to increase influence and drive measurable business impact, this book is an essential roadmap.