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Crossing Boundaries: A Traveler’s Guide to World Peace
by Aziz Abu SarahAn essential strategy book for how to have transformative, sustainable, responsible travel experiences—starting at your own front door. Recognized Peacemaker and National Geographic Explorer Aziz Abu Sarah shows how, by crossing boundaries, we can heal our world from stereotypes, prejudice, and ignorance. Whether you're planning future travels or exploring the diverse cultures in your own community, Crossing Boundaries provides strategies for growth and getting out of your comfort zone. Moving between inspirational stories, humorous anecdotes, and helpful conflict resolution tips, Abu Sarah guides you through having personal, meaningful experiences with people from different backgrounds. He sketches a vision of a kind of travel with the power to help heal the divides of a world polarized by seemingly intractable conflicts. Abu Sarah argues that transformative travel can start at home. He knows this firsthand: a former Palestinian radical, he shares his own moving story of creating connections across his divided hometown of Jerusalem, and of co-founding a tour agency with a Jewish American. Today, they direct Dual Narrative Tours, co-led by guides from different communities in countries like Israel and Palestine, Ireland and Northern Ireland, North and South Vietnam, and many others. Drawing on these experiences, Abu Sarah's book offers tips on how to meet people naturally and safely, design an inclusive itinerary, shop to support the local economy, deal with setbacks, and much more. A guide for going beyond museums and monuments, this book is for both the first-timer and seasoned veteran. Abu Sarah shows that if you put down your phone and strike up a conversation, you can break through the walls that separate people. You'll discover shared values, build lasting relationships, and realize that far more unites us than divides us.
The Speculation Economy: How Finance Triumphed Over Industry (Bk. Currents Ser.)
by Lawrence E. MitchellAmerican companies once focused exclusively on providing the best products and services. But today, most corporations are obsessed with maximizing their stock prices, resulting in short-term thinking and the kind of cook-the-books corruption seen in the Enron and WorldCom scandals. How did this happen? In this groundbreaking book, Lawrence E. Mitchell traces the origins of the problem to the first decade of the 20th century, when industrialists and bankers began merging existing companies into huge “combines”—today’s giant corporations—so they could profit by manufacturing and selling stock in these new entities. He describes and analyzes the legal changes that made this possible, the federal regulatory efforts that missed the significance of this transforming development, and the changes in American society and culture that led more and more Americans to enter the market, turning from relatively safe bonds to riskier common stock in the hopes of becoming rich. Financiers and the corporations they controlled encouraged this trend, but as stock ownership expanded and businesses were increasingly forced to cater to stockholders’ “get rich quick” expectations, a subtle but revolutionary shift in the nature of the American economy occurred: finance no longer served industry; instead, industry began to serve finance. The Speculation Economy analyzes the history behind the opening of this economic Pandora’s box, the root cause of so many modern acts of corporate malfeasance.
Unearthing Business Requirements: Elicitation Tools and Techniques
by Kathleen B. Hass PMP Rosemary Hossenlopp PMPA Volume of the Business Analysis Essential Library Series Learn how the business analyst works collaboratively with the project manager and other core team members to create plans that customize elicitation activities to the unique needs of the project. The author presents techniques used by successful business analysts and defines key business analysis terms. Examine the principles and practices for pragmatic, effective requirements elicitation and learn how to work collaboratively with project members and other core team members. Discover the steps necessary to create customized elicitation activities for the unique needs of each project.
Performance Budgeting (with CD): What Works, What Doesn't
by William G. Arnold CDFM-A, CCAImprove Your Agency's Performance Budgets and Accountability ReportsPerformance Budgeting: What Works, What Doesn't is a must-have resource for government officials implementing performance budgeting within their organizations. The author examines performance budgets and accountability reports from a cross-section of federal agencies and offers an objective critique of both their form and content. Examples of the best—and the worst—federal performance budgeting efforts offer insights and lessons for agency officials charged with determining the best performance budgeting techniques to put into practice. Readers will benefit from reviewing examples of other organizations' work and will learn how to use evaluation tools to apply performance budgeting techniques to their own organizations.Understand the evolution of performance budgeting and its inherent advantagesExamine the performance budgets and results for eleven federal agenciesBenchmark against the best agency submissions, and avoid the pitfalls of poor budgets and accountability reportsIdentify the attributes of good performance measures and learn how to develop themBonus! Includes a CD-ROM with the latest performance and accountability reports for all 24 CFO agencies.
Got Your Attention?: How to Create Intrigue and Connect with Anyone
by Sam HornGOLD MEDALIST IN THE 2015 FOREWORD REVIEWS' INDIEFAB AWARDS IN CAREER!Did you know:• Goldfish, yes, goldfish, have longer attention spans than we humans do?• One in four people abandons a website if it takes longer than four seconds to load?Imagine if there were ways, in a world of impatience and INFObesity, to quickly intrigue busy, distracted people and earn their interest, trust and buy-in? Imagine if there was a process for pleasantly surprising decision-makers and convincing them you're the right person for the job, position, project or contract?You don't have to imagine it, Sam Horn has created it. Sam's innovative techniques have helped her clients close deals and raise millions of dollars and will be your "secret sauce" to getting funded, hired, elected, promoted or referred.
Full Voice: The Art and Practice of Vocal Presence
by Barbara McAfee"Your voice matters. Based on your tone and expression alone listeners make up their minds about you before they even process the meaning of your words. And if what you say is at odds with how you say it, they can miss your message altogether. Barbara McAfee offers a fun, tested method to harness the power of your voice to become a more effective and flexible communicator. She identifies five distinct vocal sounds—earth, fire, water, metal, and air—explaining how to cultivate each one. You’ll learn how to use your voice to support the meaning and message you want to convey. Using this book along with her free online practice videos you’ll experience an authentic shift in how you express yourself – and how you listen to others as well. You’ll discover how opening your full voice connects you to sources of untapped potential, power, and aliveness. "
The Courageous Follower: Standing Up to and for Our Leaders
by Ira ChaleffMany significant failures—from FEMA’s response to Hurricane Katrina to the recent economic collapse—could have been prevented or mitigated if those lower in the hierarchy were successful at communicating to leaders the risks they saw in the system. Ira Chaleff’s Courageous Follower model has facilitated healthy upward information flow in organizations for over 15 years. The Harvard Business Review called Chaleff a pioneer in the emerging field of followership—this new edition shares his latest thinking on an increasingly vital topic. The updated third edition of The Courageous Follower includes a new chapter, “The Courage to Speak to the Hierarchy.” Much of Chaleff’s model is based on followers having access to the leader. But today, followers can be handed questionable policies and orders that come from many levels above them—even from the other side of the world. Chaleff explores how they can respond effectively, particularly using the power now available through advances in communications technology. Everyone is a follower at least some of the time. Chaleff strips away the passive connotations of that role and provides tools to help followers effectively partner with leaders. He provides rich guidance to leaders and boards on fostering a climate that encourages courageous followership. The results include increased support for leaders, reduced cynicism and organizations saved from serious missteps. NEW Related Product in February 2010 - The Courageous Follower Self-Assessment: Evaluating Your Followership Style and Growth Path
Completing Capitalism: Heal Business to Heal the World
by Bruno Roche Jay JakubProven, Profitable, and SustainableFor the past fifty years, leaders in the business world have believed that their sole responsibility is to maximize profit for shareholders. But this obsessive focus was a major cause of the abuses that nearly sunk the global economy in 2008. In this analytically rigorous and eminently practical book, Bruno Roche and Jay Jakub offer a more complete form of capitalism, one that delivers superior financial performance precisely because it mobilizes and generates human, social, and natural capital along with financial capital. They describe how the model has been implemented in live business pilots in Africa, Asia, and elsewhere. Recent high-profile books like Capital in the Twenty-First Century have exposed financial capitalism's shortcomings, but this book goes far beyond by describing a well-developed, field-tested alternative.
Integrated Cost and Schedule Control in Project Management
by Ursula Kuehn PMP, EVPThe Practical, Precise, and Proven Approach to Integrated Cost and Schedule Control!This trusted project management resource, now in its second edition, includes expanded coverage of how integrated cost and schedule control works within the federal government. With the renewed emphasis on transparency in government, the processes detailed in this book are particularly relevant.Building on the solid foundation of the first edition, this updated second edition includes new material on:• Project planning in the federal government• Integrated baseline reviews• Federal requirements for an ANSI/EIA-748 compliant earned value management system• Federal requirements for performance reportsIntegrated Cost and Schedule Control in Project Management, Second Edition, continues to offer a practical approach that is accessible to project managers at all levels. The step-by-step presentation, numerous case studies, and instructive examples give practitioners relevant material they can put to use immediately.
Infinite Possibility: Creating Customer Value on the Digital Frontier
by Kim C. Korn B. Joseph Pine II" Joseph Pine and Jim Gilmore’s classic The Experience Economy identified a seismic shift in the business world: to set yourself apart from your competition, you need to stage experiences—memorable events that engage people in inherently personal ways. But as consumers increasingly experience the world through their digital gadgets, companies still only scratch the surface of technology-infused experiences. So Pine and coauthor Kim Korn show you how to create new value for your customers with offerings that fuse the real and the virtual. Think of the Xbox Kinect, which combines virtual video games with a powerful physical dimension—you play by moving your own body; new apps that, when you point your smartphone camera at a real street, overlay digital information about the scene onto the image; and virtual dashboards that track the real world, moment by moment. Digital technology offers limitless opportunities—you really can create anything you want—but real-world experiences have a richness that virtual ones do not. So how can you use the best of both? How do you make sense of such infinite possibility? What kinds of experiences can you create? Which ones should you offer? Pine and Korn provide a profound new tool geared to exploring and exploiting the digital frontier. They delineate eight different realms of experience encompassing various aspects of Reality and Virtuality and, using scores of examples, show how innovative companies operate within and across each realm to create extraordinary customer value. Follow them out onto the digital frontier to discover the opportunities that abound for your business. "
Bridging Differences for Better Mentoring: Lean Forward, Learn, Leverage
by Lois J. Zachary Lisa Z. FainThis first comprehensive guide to helping mentors and mentees bridge gaps between and among cultures—a growing issue in today's diverse workplace—is coauthored by the founder and CEO of the Center for Mentoring Excellence.As the workplace has become more diverse, mentoring has become more challenging. Mentors and mentees may come from very different backgrounds and have limited understanding of each other's cultures and outlooks. But mentoring remains the most powerful tool for creating meaningful relationships, furthering professional development, and increasing engagement and retention. Younger workers and emerging leaders in particular are demanding it. Lisa Z. Fain and Lois J. Zachary offer a timely, evidence-based, practical guide for helping mentors develop the level of cultural competency needed to bridge differences. Firmly rooted in Zachary's well-known four-part mentoring model, the book uses three fictional scenarios featuring three pairs of diverse mentors and mentees to illustrate how key concepts can play out in real life. It offers an array of accessible tools and strategies designed to help you increase your self-awareness and prepare you to embrace and leverage differences in your mentoring relationships. But beyond tips and techniques, Fain and Zachary emphasize that authenticity is the key—the ultimate purpose of this book is to help the mentor and mentee make a genuine connection and learn from each other. That's when the magic really happens.
The Leadership Wisdom of Jesus: Practical Lessons for Today
by Charles C. ManzNEW EDITION, REVISED AND UPDATED In this new edition of the bestselling classic, Charles Manz doesn’t look to Jesus’s teachings to support preconceived theories of how a manager should lead but approaches the New Testament with an open mind to see what insights it reveals for today’s business world. What he finds are powerful lessons that will inspire you—no matter what your religious background—to maintain integrity, live on a higher plane, and ultimately achieve your personal and professional goals. The third edition is updated throughout and includes several new examples and a self-assessment chapter designed to encourage self-examination and personal reflection. Remarkably contemporary and welcoming to all readers, this book will challenge you to evaluate your own leadership style and to consider time-tested spiritual wisdom that can make you more enlightened and more effective.
Federal Construction Contracting Made Easy
by Stan UhligFollow the Path to Success in Federal Construction ContractingOpportunities abound in federal government construction contracting, but the devil is in the details. Companies performing work for the federal government must plan and operate based on very specific guidelines and regulations. Knowing how to work within those strict parameters makes the difference between success and failure.Federal Construction Contracting Made Easy is your road map to successfully identifying, planning, and completing government construction projects. This book guides you in finding opportunities, preparing winning proposals, and staying in compliance on construction projects. It is the one resource you will need to work in this competitive arena. The book provides guidance on:• Understanding the Federal Acquisition Regulation and knowing when and how to use it for your benefit and protection• Preparing quality control and safety programs that comply with federal regulations and processes• Determining when a change order is required and how to price and properly process• Identifying a claim and knowing how to process itFederal Construction Contracting Made Easy is an invaluable resource for construction firms, architect/engineer firms, subcontractors, and vendors that want to do business with the federal government.Plus! A handy glossary of terms is included.Bonus: Federal Construction Contracting Made Easy: A Field Guide to the FAR is available as a supplement for project superintendents.
The Change Cycle: How People Can Survive and Thrive in Organizational Change
by Ann Salerno Lillie BrockDealing with organizational change is about getting through the emotion and commotion with minimal damage to your blood pressure, career, relationships, and confidence. In The Change Cycle, Ann Salerno and Lillie Brock help readers cope by explaining the six predictable and sequential stages of change—loss, doubt, discomfort, discovery, understanding, and integration—and offer examples, tools, and success strategies so you can move resourcefully through each stage. Each chapter focuses on a single stage of the Change Cycle, described in a lively, informal style peppered with frequent humor. Utilizing stories and essays about the ways people, departments, and teams have successfully dealt with challenges, Salerno and Brock offer examples, tools, and success strategies so individuals at all levels will know what to expect from themselves and others and will be able to resourcefully move through each stage. Based on the authors’ fifteen years of experience in hundreds of companies and government agencies worldwide and firmly grounded in recent discoveries in social psychology and cognitive neuroscience, The Change Cycle will help readers at all levels take responsibility for how they react and respond in a changing work environment.
Creative Community Organizing: A Guide for Rabble-Rousers, Activists, and Quiet Lovers of Justice
by Si KahnPrivatization has been on the right-wing agenda for years. Health care, schools, Social Security, public lands, the military, prisons-all are considered fair game. Through stories, analysis, impassioned argument-even song lyrics-Si Kahn and Elizabeth Minnich show that corporations are, by their very nature, unable to fulfill effectively what have traditionally been the responsibilities of government. They make a powerful case that the market is not the measure of all things, and that a vital public sector is an indispensable component of a healthy democracy.
The Trance of Scarcity: Stop Holding Your Breath and Start Living Your Life
by Victoria CastleIn her own life and through her work with others, Victoria Castle has repeatedly encountered the tragic theme of "not-enough-ness"--both the "I am not enough" and "There is not enough" varieties--and witnessed how it cripples even the most buoyant and passionate people among us. Castle calls this blight the Trance of Scarcity. It shows up in a hundred personalized versions, but the results are always the same. Instead of expressing our brilliance and creativity, we show the world only the by-products of oppression, isolation, exclusion, and defeat. We spend our time lamenting the way things are, justifying all the reasons they can't be different. In this inspiring and very personal book, Castle shows that there is life on the other side of the Trance -- a life characterized by vitality, fulfillment, and efficacy. She shares specific practices you can use to change your story--to identify and interrupt negative, constraining patterns and replace them with more positive and liberating ones to achieve greater freedom, fulfillment, and satisfaction. With compassion and surprising humor, The Trance of Scarcity will help you embody abundance as your way of being. Once you do, you'll be more inspired and more inspiring, you'll build bridges to replace dead ends, and you'll easily arrive at solutions to issues that once overwhelmed you. Having broken free from the Trance of Scarcity, you'll be able to live a life where ease and plenty emanate from you as naturally as your breath.
Project Management for Small Projects
by Sandra R. Rowe PhD, PMPImportant New Tools for Managing Your Small Projects As Part of a Larger Program!The first edition of Project Management for Small Projects introduced project management processes, tools, and techniques that are scalable and adaptable to small projects. Project managers learned a structured, disciplined approach to managing small projects sensibly and realistically. This new edition is updated throughout to reflect the PMBOK® Guide, Fifth Edition, balancing the particular needs of small projects with the project management methodology.Project managers who are proficient at managing and leading their own projects are increasingly being called upon to work collaboratively with other project managers to lead components of a program. In addition to knowing how to manage processes and how to lead the team, project managers must now also know how to collaborate and share knowledge with other project managers. A new chapter on program management offers important insights and guidance for managing a group of related small projects in a coordinated way to obtain benefits and control not available from managing them individually.
Getting Relationships Right: How to Build Resilience and Thrive in Life, Love, and Work
by Melanie JoyBestselling author, psychologist, and relationship coach Melanie Joy shares the principles and tools that can make any relationship, from personal to professional, healthier and more resilient.Relationships are complicated. Yet it's an unfortunate reality that while most of us have to learn complex geometry that we'll probably never use, we don't get a single formal lesson in how to relate to others. In this one-stop guide, psychologist Melanie Joy reveals the common psychological dynamics that underlie all kinds of relationships—with a romantic partner, friends, family members, colleagues—in short, with anyone in any situation. Understanding these dynamics will help you make all your relationships healthier and more resilient. Relationships are like bodies: they get sick when their immune system is weaker than the germs that stress them. Drawing on the most relevant research as well as on her own extensive experience as a psychologist, Joy explains how to strengthen your relational immune system to resist not only interpersonal stressors but also largely invisible yet potentially devastating societal stressors like racism and sexism. With this understanding, you can cultivate relationships that consistently reflect core moral values and honor the dignity of everyone involved. Resilient relationships are not only a source of joy and fulfillment for those who are in them, they also support the thriving of the organizations and communities of which we all are a part.
The Government Manager's Guide to Appropriations Law
by William G. Arnold CDFM-AThis guide offers sound and easy-to-apply advice to help government managers deal with appropriated funds properly and legally. It follows the organization of the Redbook, the Government Accountability Office's 2,000+ page Principles of Federal Appropriations Law. Government purchase card holders and approvers will find this book especially helpful in understanding the common risks that arise and how to avoid violating the myriad rules and regulations involved.
Best Care Anywhere: Why VA Health Care Would Work Better For Everyone
by Phillip LongmanNEW EDITION, REVISED AND UPDATED Phillip Longman tells the amazing story of the turnaround of the Department of Veterans Affairs health-care system from a dysfunctional, scandal-prone bureaucracy into the benchmark for high-quality medicine in the United States. Best Care Anywhere shows that vast swaths of what we think we know about health, health care, and medical economics are just plain wrong. And the book demonstrates how this extraordinarily cost-effective model, which has proven to be highly popular with veterans, can be made available to everyone. New to this edition is an analysis of how the shortcomings of both so-called Obamacare and Republican plans to privatize Medicare reinforce the need for applying the lessons of the VA. Also included are completely updated statistics and research, as well as examples of how the private sector is already beginning to learn from the VA’s example.
In Their Own Hands: How Savings Groups Are Revolutionizing Development
by Kyla Jagger Neilan Jeffrey AsheTwo and a half billion people worldwide, most of them desperately poor villagers, need a better way to save and to borrow. Even the most innovative banking institutions can&’t reach them; savings groups can. In savings groups, members save what they can in a communal pot and loan their growing fund to each other for their short-term needs. Jeffrey Ashe and Kyla Neilan illustrate how these savings groups form and function and how little &“outside&” support is actually required for their success. Drawing on decades of Ashe&’s personal experience, this book describes how he developed Saving for Change, which leveraged the wisdom and strength of group members to train and establish new groups. This model has impacted the lives of 680,000 people across five countries. Savings groups are a &“catalytic innovation&” that bypasses subsidies, dependency, and high costs while effectively reducing chronic hunger, building assets, and empowering the community. Today, saving groups have 9 million members around the globe—with minimal support, membership could grow to ten times this number.
How We See Us: Young People Imagining a Path to Their Futures (Work and Learning Series)
by Michaela M Leslie-RuleA compelling appeal to center the perspectives of young people to support them in mapping pathways to future success
Coming into View: How AI and Other Megatrends Will Shape Your Investments
by Joseph H. DavisAn expertly crafted evaluation of forces shaping the economy over the coming decade and portfolio management strategies designed to harness them In Coming Into View: How AI and Other Megatrends Will Shape Your Investments, Vanguard’s Global Chief Economist and head of its Investment Strategy Group, Joe Davis, makes a simple and profound argument: that the “status quo” view of the United States economy – one of predictable and relatively constant measures of growth, inflation, and financial returns – is actually deeply unlikely to hold true in the future. The book demonstrates how the promise of artificial intelligence and technological advancement may push against the daunting headwinds of slowing population growth, rising geopolitical tensions and growing national debt, to reshape the economy in ways that conventional thinking overlooks. Davis presents an innovative and original, data-driven framework to consider the probabilities of the coming tug-of-war between AI-fueled growth and inflationary structural fiscal deficits, that can help guide investors as they build investment portfolios to weather uncertain years ahead. Inside the book: Effective strategies for investors attempting to prepare for different economic possibilities and scenarios in the world. New data and models to better quantify the impact of economic forces and uncover the risks of relying on consensus assumptions. Techniques to avoid common investment mistakes in times of economic change, such as doubling down on technology stocks, or avoiding certain types of investments. Guiding investing principles to help achieve greater financial returns, on a risk-adjusted basis. A must-read resource for professional and retail investors, Coming Into View is a startlingly insightful and practical guide for anyone seeking to engage with the financial markets as an informed and confident investor.
Capitalism 3.0: A Guide to Reclaiming the Commons
by Peter BarnesThe commons — those creations of nature and society we inherit together and must preserve for our children — is under siege. Our current version of capitalism — the corporate, globalized version 2.0 — is rapidly squandering this heritage. Now, Peter Barnes offers a solution: protect the commons by giving it property rights and strong institutional managers. Barnes shows how capitalism — like a computer — is run by an operating system. Our current operating system gives too much power to profit-maximizing corporations that devour the commons and distribute most of their profits to a sliver of the population. And government — which in theory should defend the commons — is all too often a tool of those very corporations. Barnes proposes a revised operating system — Capitalism 3.0 — that protects the commons while preserving the many strengths of capitalism as we know it. His major innovation is the commons trust, a market based legal entity with the power to limit the use of scare commons, charge rent, and pay dividends — in both cash and services — to everyone. In Barnes' vision, an array of commons trusts would institutionalize our obligations to future generations, fellow citizens, and nature. Once established, they'd use markets and property rights to create a better world for us all. Capitalism 3.0 offers a practical alternative to our current flawed economic system. It points the way to a future in which we can retain capitalism's virtues while mitigating its vices.
Blind Faith: Our Misplaced Trust in the Stock Market--And Smarter, Safer Ways to Invest
by Edward WinslowThe risk of investing in the stock market has increased remarkably over the last decade. In this period we've seen tremendous volatility in stock prices, a market bubble and its subsequent pop, a parade of corporate scandals, the demise of a leading accounting firm and proven deception by many so-called investment analysts employed by major brokerage firms. In addition, the realities of ever-increasing geopolitical risks contribute to an uncertain economic future. Blind Faith offers a cleverly simple yet revolutionary approach for managing investments in this perpetual high-risk environment. Corporate America and the investment industry have little to gain and lots to lose when investors decide to stop playing the traditional game that can -and has - destroyed trillions of dollars of individual wealth overnight. Readers will be equipped with both the strategy and the tools for success in virtually any economic environment while ending their participation in a system that has taken full advantage of their blind faith and misplaced trust.