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1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line
by Donna Greiner Theodore B. KinniSure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty / Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to: ·Creating products/services tailored to your customers' needs·Recognizing and rewarding your most profitable trophy customers ·Using three kinds of guarantees to build customer trust ·Turning first-time customers into frequent buyers ·And much more!(From the Trade Paperback edition.)
1,001 Words and Phrases You Never Knew You Didn't Know: Hopperdozer, Hoecake, Ear Trumpet, Dort, and Other Nearly Forgotten Terms and Expressions
by W. R. RunyanAs times change so do the things we use and what we call them. W.R. Runyan has compiled a fascinating collection of words and phrases that, once common everywhere in America, are little known today. This book is a celebration of our linguistic past that will be a treat from word lovers everywhere. Do you know any of these: Snaffle, Steelie, Gully Washer, Cabriolet, Calk, Hardpan, Carbuncle, Pie Bird, Fid, or Hame? Did you know that a "Horse Apple" is actually an orange? Or that "Rolley Holley" is a marble game? With over one hundred illustrations, this is a book that will take you on a walk back in time and give you a chance to hear from generations past--in their own voice, with their own words.
1,007 GRE Practice Questions, 4th Edition (Graduate School Test Preparation)
by The Princeton ReviewTHE PRINCETON REVIEW GETS RESULTS. Get extra preparation for an excellent GRE score with over a thousand practice questions and answers.<P> Practice makes perfect--and The Princeton Review's 1,007 GRE Practice Questions gives you everything you need to hone your skills and perfect your score. Inside, you'll find tips & strategies for tackling the GRE, tons of material to show you what to expect on the exam, and all the practice you need to get the score you want.<P> Inside The Book: <P> * All the Practice and Strategies You Need<P> * 2 comprehensive practice exams: 1 diagnostic in the book, 1 computer-based test online<P> * 71 additional verbal, math, and essay drills, including practice questions for the new GRE question types<P> * Math drills broken down by geometric shape: circles, triangles, 3-D figures, etc.<P> * Verbal drills covering the tough Text Completion and Sentence Equivalence questions<P> * Techniques and approaches for every question type<P> * Bonus vocabulary content from Word Smart for the GRE<P> Advisory: Bookshare has learned that this book offers only partial accessibility. We have kept it in the collection because it is useful for some of our members. To explore further access options with us, please contact us through the Book Quality link on the right sidebar. Benetech is actively working on projects to improve accessibility issues such as these.
1,014 GRE Practice Questions, 3rd Edition
by Princeton ReviewIf you need to know it, it's in this book. The best way to prepare for standardized tests is to practice, and this resource offers you plenty of opportunities to do just that. 1,014 GRE Practice Questions, 3rd Edition has been updated for the changes made to the GRE in August 2011, and features cross-linked questions, answers, and detailed explanations for easy on-device viewing. This ebook includes:· A comprehensive GRE diagnostic exam to help identify areas of improvement· 71 additional verbal, math, and essay drills, which include practice questions covering the revised GRE question types· Math drills broken down by geometric shape, such as circles, triangles, and 3-D figures· Verbal drills that include the new Text Completion and Sentence Equivalence question types· Bonus vocabulary content from Word Smart for the GRE
1,014 Practice Questions for the New GRE, 2nd Edition
by Princeton ReviewIf it's on the GRE, it's in this book.The best way to prepare for standardized tests is to practice, practice, practice--and this resource offers you plenty of opportunities to do just that! 1,014 Practice Questions for the New GRE, 2nd Edition has been completed updated for the changes coming to the GRE in August 2011. With all questions, answers, and explanations linked together for easy on-device viewing, it includes: * over 1,000 practice questions for the new GRE, including hundreds of questions covering the new question types * detailed answer explanations for all practice questions * math drills broken down by geometric shape, such as circles, triangles, and 3-D figures * verbal drills that include the new Text Completion and Sentence Equivalence question types <P> <i>Advisory: Bookshare has learned that this book offers only partial accessibility. We have kept it in the collection because it is useful for some of our members. To explore further access options with us, please contact us through the Book Quality link on the right sidebar. Benetech is actively working on projects to improve accessibility issues such as these. </i>
1,033 Reasons to Smile
by Elizabeth DuttonWith all the impending doomsday predictions everyone is looking for a reason to smile these days. And why not? Smiling has been shown to relieve stress, boost the immune system, release endorphins, and even make us more attractive. It’s the natural drug. So put down the Xanax and pick up a copy of 1,033 Reasons to Smile. Whether it’s the sight of baby animals wrestling each other or watching pigeons fight over a Cheeto, there are more than enough funny, silly, and downright weird reasons to put a smile on your face inside this little book of joy, including:<P><P> * When the person in the next lane lets you ahead of them in heavy traffic<P> * When you finally get back into your own bed after being away from home<P> * You check the calendar on a Friday and realize that Monday is a holiday<P> We're all looking for a reason to smile these days. Here's 1,033 of them.
1,033 Reasons to Smile
by Elizabeth DuttonWith all the impending doomsday predictions everyone is looking for a reason to smile these days. And why not? Smiling has been shown to relieve stress, boost the immune system, release endorphins, and even make us more attractive. It's the natural drug. So put down the Xanax and pick up a copy of 1,033 Reasons to Smile. Whether it's the sight of baby animals wrestling each other or watching pigeons fight over a Cheeto, there are more than enough funny, silly, and downright weird reasons to put a smile on your face inside this little book of joy, including: When the person in the next lane lets you ahead of them in heavy traffic When you finally get back into your own bed after being away from home You check the calendar on a Friday and realize that Monday is a holidayWe're all looking for a reason to smile these days. Here's 1,033 of them.
1,037 Practice Questions for the New GMAT, 2nd Edition
by Princeton ReviewIf you need to know it, it's in this book. Practice makes perfect, and 1,037 Practice Questions for the New GMAT, 2nd Edition aims to give you everything you need to do just that. This edition of our practice-packed prep book has been revised and updated for the next generation GMAT debuting in 2012, and optimized for e-reader viewing with crosslinked questions, answers & explanations. This edition includes:· 1 full-length diagnostic test· Access to 100 Integrated Reasoning practice questions: 25 in the book, and 75 online (which mimic the computer-based testing experience)· 55 additional math and verbal drills, including multiple drills for the new question types: table analysis, graphics interpretation, multi-source reasoning, and two-part analysis· Math drills broken down by subject type, including algebra, arithmetic, geometry, statistics, and more· Verbal drills broken down by question type, including sentence correction, reading comprehension, and critical reasoning· Detailed answers and explanations for every question
1,037 Practice Questions for the New GMAT, 2nd Edition
by Princeton ReviewIf you need to know it, it's in this book. Practice makes perfect, and 1,037 Practice Questions for the New GMAT, 2nd Edition aims to give you everything you need to do just that. This edition of our practice-packed prep book has been revised and updated for the next generation GMAT debuting in 2012, and optimized for e-reader viewing with crosslinked questions, answers & explanations. This edition includes:· 1 full-length diagnostic test· Access to 100 Integrated Reasoning practice questions: 25 in the book, and 75 online (which mimic the computer-based testing experience)· 55 additional math and verbal drills, including multiple drills for the new question types: table analysis, graphics interpretation, multi-source reasoning, and two-part analysis· Math drills broken down by subject type, including algebra, arithmetic, geometry, statistics, and more· Verbal drills broken down by question type, including sentence correction, reading comprehension, and critical reasoning· Detailed answers and explanations for every question
1,037 Practice Questions for the New GMAT, 2nd Edition: Revised and Updated for the New GMAT
by Princeton ReviewIf you need to know it, it's in this book. Practice makes perfect, and 1,037 Practice Questions for the New GMAT, 2nd Edition aims to give you everything you need to do just that. This edition of our practice-packed prep book has been revised and updated for the next generation GMAT debuting in 2012, and optimized for e-reader viewing with crosslinked questions, answers & explanations. This edition includes:· 1 full-length diagnostic test· Access to 100 Integrated Reasoning practice questions: 25 in the book, and 75 online (which mimic the computer-based testing experience)· 55 additional math and verbal drills, including multiple drills for the new question types: table analysis, graphics interpretation, multi-source reasoning, and two-part analysis· Math drills broken down by subject type, including algebra, arithmetic, geometry, statistics, and more· Verbal drills broken down by question type, including sentence correction, reading comprehension, and critical reasoning· Detailed answers and explanations for every question
1,047 Reasons to Smile: Little Things that Bring Joy, Happiness, and Excitement
by Elizabeth DuttonSmiling has been shown to relieve stress, boost the immune system, release endorphins, and even make us more attractive. It's the natural drug. Whether it's the sight of baby animals wrestling each other or watching pigeons fight over a Cheeto, there are more than enough funny, silly, and downright weird reasons to put a smile on your face inside this little book of joy, including: When the person in the next lane lets you ahead of them in heavy traffic When you finally get back into your own bed after being away from home You check the calendar on a Friday and realize that Monday is a holiday In our overworked, overstressed day to day life, it’s difficult to find time to relax and enjoy the simple, little things in life. These simple little things that make us smile keep us going throughout the day and motivate us to carry on when things may seem difficult. With this book, you won’t have to look far to find these simple pleasures. So put down the Xanx and grab yourself a copy of 1,047 Reasons to Smile.
1,100 Designs and Motifs from Historic Sources (Dover Pictorial Archive)
by John LeightonHundreds of beautifully rendered, royalty-free images painstakingly adapted from a host of design traditions: primitive tribal, Egyptian, Greek, Etruscan, Roman, Chinese, Japanese, Persian, Byzantine, French Renaissance and more. Also, decorative motifs derived from metalwork, heraldic ornament, floral vignettes, letters, other elements. Invaluable sourcebook for artists, craftworkers and decorative art enthusiasts.
1,107 Baby Names That Stand the Test of Time
by Jennifer GriffinThere are tens of thousands of baby names out there—and books that dutifully list them. And then there is 1,107 Baby Names That Stand the Test of Time—a curated, considered, opinionated, and richly informative guide that winnows down the world of baby names to help moms and dads make smart choices, sidestep the trendiness trap, and avoid the ranks of parents (more than 54%) who later regret the name they chose. This is the book for parents who know they are naming not only a cuddly newborn but an actual human being who will be proud to carry this name throughout his or her entire life—a name like Eloise, the French version of Louise, which means “fighter,” perfect for a feisty girl; Brendan, a solid Celtic name meaning “prince”; or Beatrice, an old-fashioned beauty with roots in both Dante and Shakespeare. 1,107 Baby Names makes a strong case for each name selected and features the name’s definition, its use in history, its connotations and subtleties, and its “meaning” in the fuller, cultural sense of the word. Included are variations, nicknames (with suggestions for working backward from a nickname to something with more gravitas), and, especially useful, alternatives—names that have the same flavor but may be less common or sound better with a particular last name or family background. There’s a guide to the basic rules of baby-naming: scansion—the sounds, syllables, and rhythm of a name, and how it goes with a last name; ethnic traditions; recent trends; and effective use of a middle name. 1,107 Baby Names was formerly published under the title Bring Back Beatrice! and is now offered with a clearer, more direct title. But the distinctive promise is the same: This is the book you need to find a name that reflects your values and will bring joy to your child.
1,2 Chronicles (The Preacher's Commentary)
by Leslie AllenGeneral editor Lloyd J. Ogilvie brings together a team of skilled and exceptional communicators to blend sound scholarship with life-related illustrations.The design for the Preacher's Commentary gives the reader an overall outline of each book of the Bible. Following the introduction, which reveals the author's approach and salient background on the book, each chapter of the commentary provides the Scripture to be exposited. The New King James Bible has been chosen for the Preacher's Commentary because it combines with integrity the beauty of language, underlying Hebrew and Greek textual basis, and thought-flow of the 1611 King James Version, while replacing obsolete verb forms and other archaisms with their everyday contemporary counterparts for greater readability. Reverence for God is preserved in the capitalization of all pronouns referring to the Father, Son, or Holy Spirit. Readers who are more comfortable with another translation can readily find the parallel passage by means of the chapter and verse reference at the end of each passage being exposited. The paragraphs of exposition combine fresh insights to the Scripture, application, rich illustrative material, and innovative ways of utilizing the vibrant truth for his or her own life and for the challenge of communicating it with vigor and vitality.
1,2 Corinthians (The Preacher's Commentary)
by Kenneth ChafinGeneral editor Lloyd J. Ogilvie brings together a team of skilled and exceptional communicators to blend sound scholarship with life-related illustrations.The design for the Preacher's Commentary gives the reader an overall outline of each book of the Bible. Following the introduction, which reveals the author's approach and salient background on the book, each chapter of the commentary provides the Scripture to be exposited. The New King James Bible has been chosen for the Preacher's Commentary because it combines with integrity the beauty of language, underlying Hebrew and Greek textual basis, and thought-flow of the 1611 King James Version, while replacing obsolete verb forms and other archaisms with their everyday contemporary counterparts for greater readability. Reverence for God is preserved in the capitalization of all pronouns referring to the Father, Son, or Holy Spirit. Readers who are more comfortable with another translation can readily find the parallel passage by means of the chapter and verse reference at the end of each passage being exposited. The paragraphs of exposition combine fresh insights to the Scripture, application, rich illustrative material, and innovative ways of utilizing the vibrant truth for his or her own life and for the challenge of communicating it with vigor and vitality.
1,2 Kings (People's Bible Teachings)
by Arno J WolfgrammWhat are the books of 1 & 2 Kings about?The two books of Kings trace the history of God’s Old Testament people from King Solomon to the Babylonian exile. During that time God’s one nation became two: Israel, to the north, and Judah, to the south. Both kingdoms drifted away from the Lord. But 1 & 2 Kings also contain the accounts of Elijah and Elisha whom God sent to call his people to repentance.Want to learn more? If you’re wondering what the books of 1 and 2 Kings are about, this helpful resource is for you!1, 2 Kings is a reliable Bible commentary. It’s down to earth, clearly written, easy to read and understand, and filled with practical and modern applications to Scripture.It also includes the complete text of the books of 1 and 2 Kings from the NIV Bible. The Christ-centered commentaries following the Scripture sections contain explanations of the text, historical background, illustrations, and archaeological information. 1, 2 Kings is a great resource for personal or group study!This book is a part of The People’s Bible series from Northwestern Publishing House.
1,2 Kings (The Preacher's Commentary)
by Russell DildayGeneral editor Lloyd J. Ogilvie brings together a team of skilled and exceptional communicators to blend sound scholarship with life-related illustrations.The design for the Preacher's Commentary gives the reader an overall outline of each book of the Bible. Following the introduction, which reveals the author's approach and salient background on the book, each chapter of the commentary provides the Scripture to be exposited. The New King James Bible has been chosen for the Preacher's Commentary because it combines with integrity the beauty of language, underlying Hebrew and Greek textual basis, and thought-flow of the 1611 King James Version, while replacing obsolete verb forms and other archaisms with their everyday contemporary counterparts for greater readability. Reverence for God is preserved in the capitalization of all pronouns referring to the Father, Son, or Holy Spirit. Readers who are more comfortable with another translation can readily find the parallel passage by means of the chapter and verse reference at the end of each passage being exposited. The paragraphs of exposition combine fresh insights to the Scripture, application, rich illustrative material, and innovative ways of utilizing the vibrant truth for his or her own life and for the challenge of communicating it with vigor and vitality.
1,2 Samuel (The People's Bible)
by John R MittelstaedtWho is Samuel in the Bible? What is the book of Samuel about?Samuel was a young, Israelite boy, whose mother, Hannah, dedicated him to the work of the Lord from an early age. Samuel grew up to become one of Israel’s great prophets and led God’s people through turbulent times.The two books of Samuel tell the story of this great leader who anointed the first two kings of Israel: Saul and David. The books contain records of their accounts as well.Want to learn more? If you’re wondering what the books of 1 and 2 Samuel are about, this helpful resource is for you!1, 2 Samuel is a reliable Bible commentary. It’s down to earth, clearly written, easy to read and understand, and filled with practical and modern applications to Scripture.It also includes the complete text of the books of 1 and 2 Samuel from the NIV Bible. The Christ-centered commentaries following the Scripture sections contain explanations of the text, historical background, illustrations, and archaeological information. 1, 2 Samuel is a great resource for personal or group study!This book is a part of The People’s Bible series from Northwestern Publishing House.
1,2 Samuel (The Preacher's Commentary #8)
by Kenneth ChafinGeneral editor Lloyd J. Ogilvie brings together a team of skilled and exceptional communicators to blend sound scholarship with life-related illustrations.The design for the Preacher's Commentary gives the reader an overall outline of each book of the Bible. Following the introduction, which reveals the author's approach and salient background on the book, each chapter of the commentary provides the Scripture to be exposited. The New King James Bible has been chosen for the Preacher's Commentary because it combines with integrity the beauty of language, underlying Hebrew and Greek textual basis, and thought-flow of the 1611 King James Version, while replacing obsolete verb forms and other archaisms with their everyday contemporary counterparts for greater readability. Reverence for God is preserved in the capitalization of all pronouns referring to the Father, Son, or Holy Spirit. Readers who are more comfortable with another translation can readily find the parallel passage by means of the chapter and verse reference at the end of each passage being exposited. The paragraphs of exposition combine fresh insights to the Scripture, application, rich illustrative material, and innovative ways of utilizing the vibrant truth for his or her own life and for the challenge of communicating it with vigor and vitality.
1,2 Thessalonians / 1,2 Timothy / Titus (The Preacher's Commentary #32)
by Gary DemarestGeneral editor Lloyd J. Ogilvie brings together a team of skilled and exceptional communicators to blend sound scholarship with life-related illustrations.The design for the Preacher's Commentary gives the reader an overall outline of each book of the Bible. Following the introduction, which reveals the author's approach and salient background on the book, each chapter of the commentary provides the Scripture to be exposited. The New King James Bible has been chosen for the Preacher's Commentary because it combines with integrity the beauty of language, underlying Hebrew and Greek textual basis, and thought-flow of the 1611 King James Version, while replacing obsolete verb forms and other archaisms with their everyday contemporary counterparts for greater readability. Reverence for God is preserved in the capitalization of all pronouns referring to the Father, Son, or Holy Spirit. Readers who are more comfortable with another translation can readily find the parallel passage by means of the chapter and verse reference at the end of each passage being exposited. The paragraphs of exposition combine fresh insights to the Scripture, application, rich illustrative material, and innovative ways of utilizing the vibrant truth for his or her own life and for the challenge of communicating it with vigor and vitality.
1,2 Timothy Titus (The People's Bible)
by Armin W SchuetzeWhat is the book of 1 Timothy about in the Bible? What is the book of 2 Timothy about in the Bible? What is the book of Titus about in the Bible?Timothy and Titus were both important members of the apostle Paul’s missionary team. Paul’s letters to these two young men show his concern for them and the future of the church. In these letters, Paul provides instruction, warns against false doctrine, and encourages faithfulness.These letters speak to every believer who is concerned about the future of the church.Want to learn more? If you’re wondering what the books of 1 and 2 Timothy and Titus are all about, this helpful resource is for you!1, 2 Timothy, Titus is a reliable Bible commentary. It’s down to earth, clearly written, easy to read and understand, and filled with practical and modern applications to Scripture.It also includes the complete text of the books of 1 and 2 Timothy and Titus from the NIV Bible. The Christ-centered commentaries following the Scripture sections contain explanations of the text, historical background, illustrations, and archaeological information. 1, 2 Timothy, Titus is a great resource for personal or group study!This book is a part of The People’s Bible series from Northwestern Publishing House.
1,2,3 John / Revelation (The Preacher's Commentary)
by Earl PalmerGeneral editor Lloyd J. Ogilvie brings together a team of skilled and exceptional communicators to blend sound scholarship with life-related illustrations.The design for the Preacher's Commentary gives the reader an overall outline of each book of the Bible. Following the introduction, which reveals the author's approach and salient background on the book, each chapter of the commentary provides the Scripture to be exposited. The New King James Bible has been chosen for the Preacher's Commentary because it combines with integrity the beauty of language, underlying Hebrew and Greek textual basis, and thought-flow of the 1611 King James Version, while replacing obsolete verb forms and other archaisms with their everyday contemporary counterparts for greater readability. Reverence for God is preserved in the capitalization of all pronouns referring to the Father, Son, or Holy Spirit. Readers who are more comfortable with another translation can readily find the parallel passage by means of the chapter and verse reference at the end of each passage being exposited. The paragraphs of exposition combine fresh insights to the Scripture, application, rich illustrative material, and innovative ways of utilizing the vibrant truth for his or her own life and for the challenge of communicating it with vigor and vitality.
1,200 Great Sales Tips for Real Estate Pros
by Realtor Magazine Christina Hoffmann Spira Mariwyn EvansPerfect for brokers, agents, and other real estate professionals, this handy guide brings together the best ideas from years of incredibly practical lists and checklists published in REALTOR Magazine. This practical, one-of-a-kind guide is perfect for learning the business of real estate and perfecting the best and most effective tactics and techniques for helping your real estate career and business grow.
1,227 Quite Interesting Facts to Blow Your Socks Off
by John Lloyd John Mitchinson James HarkinA New York Times Bestseller From the creators of the hugely popular BBC quiz show QI and the best-selling Book of General Ignorance: 1,227 mind-bending facts. Did you know? * Cows moo in regional accents. * The international dialing code for Russia is 007. * The water in the mouth of a blue whale weighs more than its body. * Pants are responsible for twice as many accidents as chain saws. * Saddam Hussein's bunker was designed by the grandson of the woman who built Hitler's bunker. * Heroin was originally sold as cough medicine. 1,227 Quite Interesting Facts to Blow Your Socks Off is a trove of the strangest, funniest, and most improbable tidbits of knowledge--all painstakingly researched and distilled to a brilliant and shocking clarity.
1,234 Quite Interesting Facts to Leave You Speechless
by John Lloyd John Mitchinson James HarkinThe New York Times best-selling authors of the QI series return with a fourth collection of mind-bending trivia. The New York Times best-selling authors of the Quite Interesting series have made you see sideways, knocked your socks off, and left your jaw on the floor. Now John Lloyd, John Mitchinson, and James Harkin are back to offer even more—1,234, to be exact—shocking, enlightening, downright-fun facts that will leave you speechless…and pantomiming for more. Did you know? The Big Bang was not as loud as a Motörhead concert. Abraham Lincoln was a licensed bartender. According to the company that created her, Hello Kitty isn’t a cat. Albert Einstein’s eyeballs are in a safety deposit box in New York. McDonald’s once created bubble-gum-flavored broccoli. It is impossible to hum and whisper at the same time. Convinced it’s all hogwash? Visit QI.com/US1234 for proof of the veracity of every fact. Want more? Check out 1,411 Quite Interesting Facts to Knock You Sideways, 1,339 Quite Interesting Facts to Make Your Jaw Drop, and 1,227 Quite Interesting Facts to Blow Your Socks Off.