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As a sponsor on a Bookshare Organizational Account, to set a user name and password for your member, first you will have to make sure the member is added to your roster. Once on the roster:Select the last name of the member.Enter a user name for the member to log in... more
Before entering your password, press the backspace key repeatedly until you are sure the field is blank. Please note that our passwords are case sensitive. If you continue receiving this error, please reset your password through our Forgot Password process.