Why am I not receiving Bookshare emails?

It may be possible that your network is blocking or identifying our emails as spam. Please check your spam folders to see if our emails are being routed to that folder. If so, please add *bookshare.org as a trusted sender to your email filters.

If this does not work, you'll need to add specific IP addresses as trusted senders in your network. Please provide the information below to your Network Admin so that they can add these specific IP addresses to your network white-list.

SendGrid (Emails such as Forgot Password, Member/Sponsor Welcome Emails). Salesforce (Emails for tech/membership/collections related inquiries). http://help.salesforce.com/apex/HTViewSolution?id=000003652&language=en_US